TL*THE CONTACT OWNS A 2001 MERCEDES BENZ E-320. THE CUP HOLDER LOCATED NEAR THE GEAR SHIFT WHEN HOLDING COLD SUBSTANCES SWEATS AND THE LIQUID LEAKS INTO THE ELECTRONICS OF THE GEAR SHIFT. WHILE DRIVING 35MPH, THE LEAKING IN THE CUP HOLDER BLEW OUT THE BRAINS OF THE TRANSMISSION AND LOCKED THE BACK WHEELS ON MAY 16, 2007. THE E…
Read full complaint
TL*THE CONTACT OWNS A 2001 MERCEDES BENZ E-320. THE CUP HOLDER LOCATED NEAR THE GEAR SHIFT WHEN HOLDING COLD SUBSTANCES SWEATS AND THE LIQUID LEAKS INTO THE ELECTRONICS OF THE GEAR SHIFT. WHILE DRIVING 35MPH, THE LEAKING IN THE CUP HOLDER BLEW OUT THE BRAINS OF THE TRANSMISSION AND LOCKED THE BACK WHEELS ON MAY 16, 2007. THE ENGINE WILL START; HOWEVER, WHEN THE GAS PEDAL IS ENGAGED THE VEHICLE WILL NOT MOVE FORWARD (ACCELERATE). THE VEHICLE JUST STOPPED SUDDENLY WITH NO PRIOR WARNING. THE ENGINE SIZE IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WERE 69000.
NHTSA ODI #10190965
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
DP05007 · Transmission Malfunction
Opened Nov 7, 2005 · Closed Mar 27, 2006
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
Power Train:automatic Transmission
THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
SQ01010 · Sudden Engine Shut Down
Opened Sep 25, 2001 · Closed Feb 4, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
No summary supplied.
2001 Mercedes Benz E Class Problems, Complaints & Recalls | Skip That Year
Illustration