TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD BANGING NOISE COMING FROM THE FRONT END OF THE VEHICLE AFTER DRIVING OVER A BUMP IN THE ROAD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT SPRING TOWER HAD FRACTURED. HE ALSO NOTICED CORROSION ON THE SPRING TOWER. NO…
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TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD BANGING NOISE COMING FROM THE FRONT END OF THE VEHICLE AFTER DRIVING OVER A BUMP IN THE ROAD. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT SPRING TOWER HAD FRACTURED. HE ALSO NOTICED CORROSION ON THE SPRING TOWER. NO REPAIRS WERE PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
NHTSA ODI #10416902
130,000 miles · Jan 5, 2010
Engine And Engine CoolingLatches/locks/linkagesPower Train
TL*THE CONTACT OWNS A 2000 MERCEDES BENZ E CLASS 320 WAGON WHICH WAS PURCHASED USED IN MARCH 2003. HE STATED THAT WHILE DRIVING AT SPEEDS OF LESS THAN 40 MPH, THE CONTACT THOUGHT HE HAD RUN OVER SOMETHING AND THERE WAS A VIOLENT VIBRATION IN THE STEERING WHEEL. THEN, WHILE MAKING A LEFT TURN HE COULD HEARD A GRINDING AND THUMPIN…
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TL*THE CONTACT OWNS A 2000 MERCEDES BENZ E CLASS 320 WAGON WHICH WAS PURCHASED USED IN MARCH 2003. HE STATED THAT WHILE DRIVING AT SPEEDS OF LESS THAN 40 MPH, THE CONTACT THOUGHT HE HAD RUN OVER SOMETHING AND THERE WAS A VIOLENT VIBRATION IN THE STEERING WHEEL. THEN, WHILE MAKING A LEFT TURN HE COULD HEARD A GRINDING AND THUMPING SOUND COMING FROM UNDER THE VEHICLE. HE THEN NOTICED THE FRONT PASSENGER'S SIDE WHEEL WAS ACTUALLY INSIDE THE WHEEL WELL. THE VEHICLE WAS TOWED TO THE NEAREST DEALER WHERE THEY FOUND THE FRONT PASSENGER'S SIDE COIL SPRING PERCH FAILED CAUSING THE FRONT END PASSENGER'S SIDE OF THE VEHICLE TO COLLAPSE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 130,000. UPDATED 01/19/10 *BF THE AIR MASS FLOW SENSOR AND OUTER TIE ROD WERE REPLACED. THE LOWER BALL JOINTS WERE WORN AND WERE REPLACED. THE CRANK SENSOR WAS REPLACED. THE ENGINE WAS CONSUMING LARGE AMOUNTS OF OIL. THE DEALER STATED THE VEHICLE NEEDED NEW RINGS AND A VALVE SEAL. THE TRANSMISSION WOULD SLIP DURING COLD WEATHER CONDITIONS. THERE WAS AN INTERNAL FAULT WITH THE CLUTCHES. THE GEAR SHIFTER HAD EXCESSIVE PLAY. THE LEFT WINDOW REGULATOR HAD TO BE REPLACED, BECAUSE IT WOULD NOT CLOSE. THE LEFT REAR DOOR LATCH WAS INOPERATIVE. UPDATED 01/20/10.*JB
NHTSA ODI #10298324
108,000 miles · Apr 14, 2008
Suspension
SPRING PERCH FAILED, CAUSING LEFT FRONT SPRING TO BRAKE AND COLLAPSE ONTO TIRE.. FORTUNATELY THE CAR WAS STOPPED AT THE TIME OF THE FAILURE. *TR
NHTSA ODI #10224410
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
DP05007 · Transmission Malfunction
Opened Nov 7, 2005 · Closed Mar 27, 2006
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
Power Train:automatic Transmission
THE PETITIONER ALLEGES THAT COFFEE FROM A CUP, PLACED IN THE CUP HOLDER, SPILLED ONTO THE GEAR SHIFTER AND SHUT DOWN THE VEHICLE?S ENTIRE ELECTRICAL SYSTEM. THE CONCERN RAISED BY THE PETITIONER WAS INVESTIGATED (SQ01-010) AND WAS CLOSED AFTER ODI CONCLUDED THAT THE FACTS DID NOT DEMONSTRATE A SAFETY-RELATED DEFECT.ODI HAS SUBSEQUENTLY RECEIVED NINE MORE COMPLAINTS ALLEGING FLUID CONTAMINATION OF THE TRANSMISSION SHIFTER SINCE THE INVESTIGATION WAS CLOSED, NONE OF WHICH REPORT CRASHES OR INJURIES.THESE NINE COMPLAINANTS MAINLY EXPRESSED DISSATISFACTION WITH THE DESIGN OF THE CUP HOLDER AND THE COST OF REPLACING THE CONTAMINATED ELECTRONIC SELECTOR MODULE.SIMILARLY, IN PETITIONER?S CASE SHE WAS ABLE TO OPERATE THE VEHICLE TO A PLACE WHERE IT COULD BE SAFETY STOPPED AFTER THE LIQUID SPILLAGE.THE PETITIONER HAS NOT PROVIDED ANY EVIDENCE OF A SAFETY-RELATED DEFECT.IN VIEW OF THE FOREGOING AND THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED.
PE03058 · Engine Crankshaft Pulley Failure
Opened Dec 17, 2003 · Closed Apr 22, 2004
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:gasoline:belts And Associated Pulleys
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED THIS PRELIMINARY EVALUATION TO INVESTIGATE ALLEGATIONS OF ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE THAT COULD RESULT IN LOSS OF POWER-STEERING ASSIST.ODI HAS RECEIVED A TOTAL OF 546 NON-DUPLICATIVE REPORTS THAT ALLEGE ENGINE CRANKSHAFT PULLEY HARMONIC BALANCER FAILURE ON ALL MERCEDES-BENZ VEHICLES USING THE SUBJECT COMPONENT.THE SUBJECT COMPONENT FAILURES ARE PROGRESSIVE IN NATURE AND ONLY A SMALL PERCENTAGE OF THE COMPLAINTS AND WARRANT CLAIMS INVOLVED A FAILURE THAT HAD PROGRESSED FAR ENOUGH TO EFFECT POWER STEERING PERFORMANCE (6 OF 55 ODI COMPLAINTS REFERENCE INCREASED STEERING EFFORT).THERE HAVE BEEN NO CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE SUMMARY REPORT ATTACHED FOR FURTHER DETAIL.
SQ01010 · Sudden Engine Shut Down
Opened Sep 25, 2001 · Closed Feb 4, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
No summary supplied.
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