ON MONDAY, APRIL 4TH, I WAS DRIVING MY 2004 CLK55 CONVERTIBLE TO MY OFFICE, GOING 55 MPH AND LOST ALL POWER. I ATTEMPTED TO PUT THE CAR INTO NEUTRAL AND THE CAR GOING AGAIN, WITH NO SUCCESS. I WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD, AND THEN DRIVE A FEW MILES PER HOUR TO GET TO A SAFE PLACE OFF OF THE HIGHWAY. THE DE…
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ON MONDAY, APRIL 4TH, I WAS DRIVING MY 2004 CLK55 CONVERTIBLE TO MY OFFICE, GOING 55 MPH AND LOST ALL POWER. I ATTEMPTED TO PUT THE CAR INTO NEUTRAL AND THE CAR GOING AGAIN, WITH NO SUCCESS. I WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD, AND THEN DRIVE A FEW MILES PER HOUR TO GET TO A SAFE PLACE OFF OF THE HIGHWAY. THE DEALER IS TELLING ME THAT THE TORQUE CONVERTER AND THE TRANSMISSION ARE BROKEN. THE TORQUE CONVERTER PART HAS BEEN ORDERED FROM GERMANY, AND IT IS ON BACKORDER FOR THE ENTIRE UNITED STATES. HAD THIS HAPPENED IN OTHER CIRCUMSTANCES, IT COULD HAVE LED TO A LIFE THREATENING ACCIDENT. I AM WRITING THIS LETTER TO YOU TO MAKE YOU FORMALLY AWARE OF THE PROBLEM, AND TO PREVENT IT FROM HAPPENING TO OTHER INDIVIDUALS. I AM THE PRESIDENT OF A $2 BILLION MEDICAL DEVICE COMPANY, AND HAD SOMETHING LIKE THIS HAPPENED IN OUR BUSINESS WITH AN OPERATING ROOM PRODUCT, OR ANY CRITICAL DEVICE, WE WOULD BE OBLIGED TO IMMEDIATE FULLY INVESTIGATE AND NOTIFY THE FDA IF A RECALL WAS NECESSARY. *AK
NHTSA ODI #10116614
Mileage unknown · Jan 6, 2005
Power TrainSeat Belts
THE SEAT BELT RETRACTOR WAS REPLACED TWICE. THE SEAT BELT MECHANISM ARM MALFUNCTIONED. ALSO, TRANSMISSION WAS SERVICED FOR LEAKING FLUID, AND NOT CHANGING GEARS.*AK
MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.
Remedy: DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
ON CERTAIN PASSENGER VEHICLES, SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THE PRESENCE OF THE BURR COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CIRCUMSTANCES.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELTS. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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