WHILE USING THE CUP HOLDER ON MY 2004 MERCEDEZ BENZ CLK VIN [XXX] COFFEE SPILLED AND CAUSED THE RADIO AND A/C UNIT TO MALFUNCTION. THIS RESULTED IN ALMOST $2,000 IN REPAIR COSTS. THE CUP HOLDER IN THE VEHICLE IS PLACED DIRECTLY ABOVE THE RADIO AND A/C CONTROLS. I KNOW THAT MERCEDES HAD PROBLEMS IN THE PAST WITH THE SLK MO…
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WHILE USING THE CUP HOLDER ON MY 2004 MERCEDEZ BENZ CLK VIN [XXX] COFFEE SPILLED AND CAUSED THE RADIO AND A/C UNIT TO MALFUNCTION. THIS RESULTED IN ALMOST $2,000 IN REPAIR COSTS. THE CUP HOLDER IN THE VEHICLE IS PLACED DIRECTLY ABOVE THE RADIO AND A/C CONTROLS. I KNOW THAT MERCEDES HAD PROBLEMS IN THE PAST WITH THE SLK MODELS WITH SPILLS CAUSING THE ELECTRONIC TRANSMISSION TO SHORT OUT. BASED ON THE DESIGN OF THE CUP HOLDER IS WOULD BE IMPOSSIBLE TO PREVENT SPILLING WHEN FACED WITH A SUDDEN STOP OR A HOLE IN THE ROAD. I REQUESTED THE REPAIR TO BE COVERED BY MERCEDES BENZ BUT THEY REFUSED TO HONOR MY REQUEST. SINCE THE DESIGN IS SO FLAWED, AND THE DAMAGE TO ELECTONIC EQUIPMENT SO FORESEEABLE IT IS WRONG TO DO THIS TO CONSUMERS. *NM UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
MERCEDES-BENZ IS RECALLING MY 2006-2008 M-CLASS, R-CLASS, MY 2005-2009 SLK-CLASS, MY 2005-2008 C-CLASS, MY 2003-2004 AND 2006-2008 CLK-CLASS, MY 2003-2008 E-CLASS, MY 2004 AND 2008 CL-CLASS, MY 2008 CLS-CLASS, MY 2004 AND 2007-2008 S-CLASS, MY 2003 G-CLASS, AND MY 2003-2004, 2006 AND 2009 SL-CLASS VEHICLES. A SOFTWARE CALIBRATION NUMBER (SCN) CODING RECEIVED ON THE AFFECTED VEHICLES DURING A RECENT WORKSHOP VISIT WAS INCORRECT. DEPENDING ON THE MODEL YEAR AND MODEL AFFECTED, THE RESULTS OF AN INCORRECT SCN CODING CAN AFFECT A NUMBER OF VEHICLE SAFETY AND EMISSION FUNCTIONS INCLUDING THE FOLLOWING TYPES OF FUNCTIONS: (1) THE FUEL GAUGE READINGS MAY BE INCORRECT; (2) A STUCK FUEL-LEVEL SENSOR MAY NOT BE DISPLAYED IN THE INSTRUMENT CLUSTER; (3) THE OBD SYSTEM MAY CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE INCORRECTLY; AND, (4) THE SPEEDOMETER MAY BE OUT OF TOLERANCE.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY NOT RECEIVE A CRASH SIGNAL THAT IS REQUIRED FOR THE FUEL PUMP TO DISCONNECT AND PREVENT FUTURE FUEL DELIVERY AS DESIGNED.
Remedy: DEALERS WILL RECODE THE SCN FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 30, 2008. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
ON CERTAIN PASSENGER VEHICLES, SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THE PRESENCE OF THE BURR COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CIRCUMSTANCES.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELTS. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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