Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 9 of 13 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Interior Lighting. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports1 injury reports
What owners actually said
13 reports
Mileage unknown · Apr 17, 2013
Interior Lighting
TL* THE CONTACT OWNS A 2002 MERCEDES C240. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AFTER FINDING NHTSA RECALL CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 8…
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TL* THE CONTACT OWNS A 2002 MERCEDES C240. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AFTER FINDING NHTSA RECALL CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 88,000. *TR
NHTSA ODI #10508554
Mileage unknown · Jul 27, 2012
Visibility
THERE IS VERY LIMITED VISIBILITY FROM THE DRIVER'S SIDE MIRROR BECAUSE THE MIRROR IS COMPROMISED IN SOME WAY. THIS OBVIOUSLY IS A SAFETY HAZARD. ADDITIONALLY, FLUID FROM THE MIRROR LEAKED ONTO THE DOOR OF THE CAR AND I UNDERSTAND THAT IT HAS ALMOST DEFINITELY AFFECTED THE PAINT. APPARENTLY, THIS HAS BEEN A COMMON PROBLEM IN …
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THERE IS VERY LIMITED VISIBILITY FROM THE DRIVER'S SIDE MIRROR BECAUSE THE MIRROR IS COMPROMISED IN SOME WAY. THIS OBVIOUSLY IS A SAFETY HAZARD. ADDITIONALLY, FLUID FROM THE MIRROR LEAKED ONTO THE DOOR OF THE CAR AND I UNDERSTAND THAT IT HAS ALMOST DEFINITELY AFFECTED THE PAINT. APPARENTLY, THIS HAS BEEN A COMMON PROBLEM IN MERCEDES CARS. I WAS AMAZED TO DISCOVER THE REPLACEMENT COST OF THE MIRROR, WHICH EXCEEDS $600. *TR
NHTSA ODI #10467933
84,000 miles · Mar 21, 2012
Seats
TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SEAT REGULATORS WERE DEFECTIVE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 84,000.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
Consequence & remedy
Consequence: A detached sunroof panel can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.
Consequence & remedy
Consequence: A detached sunroof panel may become a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
Consequence & remedy
Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Mercedes Benz C240 Problems, Complaints & Recalls | Skip That Year
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