1990 Mercedes Benz 420

ON OCT. 20, 2005, I ASKED MERCEDES BENZ OF USA AND MERCEDES BENZ OF EUGENE(OR), TO SHOW/TELL ME SPECIFICALLY WHERE THE TETHER ANCHORS ARE IN MY 1990 420 SEL MERCEDES. ALSO,ON OCT. 21, 2005, I FILED A SIMILAR COMPLAINT, BY EMAIL, AT THIS SITE OF NHTSA. TO DATE, I HAVE RECEIVED NO RESPONSE FROM MBNA OF USA. ALSO, MB OF EUGENE HAS NOT, APPARENTLY, BEEN ABLE TO FIGURE OUT HOW TO GET OR ATTACH THE ANCHORS THAT ARE TO HAVE BEEN ALREADY INSTALLED IN THE VEHICLE, ACCORDING TO THE "OWNER'S MANUAL". MY UNDERSTANDING IS THAT THE ANCHORS WERE/ARE REQUIRED FOR THIS VEHICLE TO BE IMPORTED AND SOLD IN THE USA. APPARENTLY, THERE IS A SERVICE BULLETIN MBNA 91/4B PERTAINING TO THIS ISSUE. I NEED THE EVENFLO TRIUMPH SEAT TO BE PROPERLY INSTALLED FOR THE SAFETY OF MY GRANDDAUGHTER. PLEASE INFORM ME OF WHAT TO DO FOR THE SAFETY OF MY GRANDDAUGHTER. *JB

THE OWNER'S MANUAL FOR MY 1990 420 SEL, ON PAGE 46, STATES:"THIS VEHICLE IS EQUIPPED WITH TETHER ANCHORAGES FOR USE WITH CHILD RESTRAINTS THAT HAVE A TOP TETHER STRAP. CONSULT YOUR AUTHORIZED MERCEDES-BENZ DEALER FOR THE EXACT LOCATION OF THESE ANCHORAGES." AFTER REPEATED PHONE CALLS, EMAILS AND FAXES AND A VISIT TO THE DEALER, NEITHER THE EUGENE DEALER, MERCEDES BENZ OF EUGENE, OR THE MERCEDES-BENZ OF USA, HAVE BEEN ABLE TO TELL/SHOW ME THE EXACT LOCATION OF THE ANCHORAGES. ALSO, THE SERVICE REPRESENTATIVE AT MERCEDES BENZ OF EUGENE AND THE CUSTOMER SERVICE REPRESENTATIVE AT MERCEDES-BENZ OF USA TOLD ME THAT THE 1990 420 SEL DOES NOT HAVE THE ANCHORAGES. ON MY OWN RESEARCH, I DISCOVERED SERVICE BULLETIN # 91/4B THAT INDICATES INFORMATION ABOUT THE ANCHORAGES WHICH I REPORTED TO MERCEDES BENZ OF EUGENE. THE ANCHORAGES APPEAR TO NOT BE PRESENT ON MY 1990 420 SEL. I NEED THEM TO PROPERLY ATTACH AN EVENFLO TRIUMPH CAR SEAT. *JB