Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 7 of 11 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
11 reports
Mileage unknown · Oct 14, 2002
Electrical System
2ND CAR, SAME COMPLAINTS. FIRST CAR WAS ADDMITTED TO BE A LEMON BY DEALER. THEY GAVE ME A NEW VEHICLE AT THAT TIME. I THOUGHT THIS WOULD BE OK BUT, NEW CAR HAS SAME PROBLEMS. WINDOWS DO NOT STAY UP WHEN YOU PRESS BUTTON FOR THEM TO CLOSE. ALL ELECTRICAL COMPONENTS ON BOTH CARS HAVE COMPLETELY FAILED AND TURNED OFF WHILE DRIVING …
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2ND CAR, SAME COMPLAINTS. FIRST CAR WAS ADDMITTED TO BE A LEMON BY DEALER. THEY GAVE ME A NEW VEHICLE AT THAT TIME. I THOUGHT THIS WOULD BE OK BUT, NEW CAR HAS SAME PROBLEMS. WINDOWS DO NOT STAY UP WHEN YOU PRESS BUTTON FOR THEM TO CLOSE. ALL ELECTRICAL COMPONENTS ON BOTH CARS HAVE COMPLETELY FAILED AND TURNED OFF WHILE DRIVING CAR ON FREEWAY. LIGHTS, GAUGES, SIGNALS, EVERYTHING WENT OUT. EXTREMELY DANGEROUS!! REPAETED PROBLEMS WITH WINDOWS. HAS BEEN WITNESSED BY TECHNICIANS AND THEY HAVE TRIED TO REPAIR. THE PROBLEMS ARE GETTING WORSE. I TOOK THE FIRST CAR IN 14 TIMES BEFORE THEY DID ANYTHING ABOUT IT. I HAVE TAKEN THIS CAR IN 5 TIMES, HAD ATTORNEY WRITE LETTERS, AND HAVE TOLD MANAGER DWANE SANDERS OF MY PROBLEMS. THEY HAVE YET TO RESPOND TO ANYONE ON MY END OF THINGS. PLEASE HELP ASAP!!! MR
NHTSA ODI #768453
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Mercedes Benz 320 Problems, Complaints & Recalls | Skip That Year