2000 Mercedes Benz 320

WE BOUGHT OUR ML 320 NEW. I HAVE HAD IT FOR 13 YEARS. NO ENGINE OR TRANSMISSION PROBLEMS. A WEEK AGO I WAS AT A STOP LIGHT & SMOKE FILLED THE INTERIOR OF THE CAR. WITHIN MINUTES MY CAR WAS ON FIRE. THE INTERIOR WAS IN FLAMES & THE HENDERSON FIRE DEPARTMENT HAD TO PUT OUT THE FIRE. MY CAR WAS BURNED & COULDN'T BE REPAIRED. I DON'T KNOW WHAT TO DO NOW. I HAVE ALWAYS LOVED MY ML & WAS GOING TO PURCHASE ANOTHER UNTIL MY CAR WENT UP IN FLAMES LAST WEEK. I AM NOW HEARING STORIES FROM OTHER ACQUAINTANCES THAT THEY TOO EXPERIENCED AN ELECTRICAL FIRE. NOW, I SEE THAT MERCEDES HAS NOT OWNED UP TO THEIR VEHICLE DEFECTS AND HAS NOT HAD A SAFETY RECALL. I WAS LUCKY THAT THE CAR LASTED THIS LONG & VERY BLESSED MY DAUGHTER WAS NOT IN THE CAR WITH ME. *TT

IN NOVEMBER 2008 I HEARD A BANG AND MY FRONT END DROPPED, I PULLED OVER AND DROVE HOME SLOWLY AND THEN HEARD ANOTHER BANG AS I PULLED INTO DRIVE WAY. THE TWO FRONT PERCHES THAT HOLD THE SPRINGS IN PLACE FAILED DUE TO MFG DEFECT. I DID RESEARCH ON INTERNET AND HAS BEEN HAPPENING TO E320 SINCE 1999. DEALERS SAID THEY ARE FIXING IT FOR 8 YEARS AND THEN FOUND OUT 8 YEARS FROM MFG DATE NOT MODEL YEAR. A RECALL SHOULD HAVE BEEN DONE AND NO DATE WOULD BE USED. MFG WON'T PAY FOR REPAIRS. *TR

MY 2000 MERCEDEZ ML 320 IGNITION IS STARTING BUT NOT FAIL TO START THE ENGINE. A COMPUTER TEST CONDUCTED SHOWS THAT THE ML320 COMPUTER IS DEFECTED. PRIOR TO THIS PROBLEM, THE SAME VEHICLE HAS A HOSE POWER STEERING WHICH I HAD REPAIRED NOT KNOWING THAT THERE WAS A RECALL ON THE HOSE POWER STEERING. PLEASE LET ME KNOW IF ANY RECALL EXIST FOR 2000 MERCEDEZ ML 320 REFERENCE TO THE COMPUTER. THANKS. *TR

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2000 MERCEDES ML 320 WITH 46000 FAILURE MILEAGE AT 45 MPH THE BRAKES ENGAGED WITHOUT ANY WARNING. THE BRAKES REMAINED ENGAGED, THEREFORE THE VEHICLE HAD TO BE TOWED TO A MERCEDES DEALER, WHO DETERMINED THAT THE YAW SENSOR WAS DEFECTIVE. THE VEHICLE WAS EXPERIENCING THE SAME PROBLEM AS THE ONGOING INVESTIGATION, PE07-007. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 55000.*AK

THIS CAR HAS A SIGNIFICANT SAFETY RELATED DESIGN DEFECT. THE CAR JERKED TO A SUDDEN STOP AFTER WATER WAS SPILLED FROM THE CUP HOLDER ONTO THE SHIFT CONSOLE. I WAS LUCKILY DRIVING AT A SLOW SPEED(LESS THAN 25 MPH). THE CAR SUDDENLY JERKED. I PULLED OVER AND COULDN'T SHIFT THE CAR OUT OF GEAR. I HAD TO TURN THE CAR OFF, AND THEN I COULD GET TO NEUTRAL (LUCKILY ON A FLAT STREET OR THE CAR WOULD HAVE ROLLED AWAY FROM ME). AFTER TURNING THE CAR ON AND OFF I GOT THE GEAR SHIFT INTO PARK. I HAD THE CAR TOWED TO THE MERCEDES DEALER, WHO TOLD ME THIS HAPPENS A LOT AND THAT IT WOULD PROBABLY BE $800 TO REPLACE THE ELECTRONICS THAT HAD SHORTED OUT. I BELIEVE THIS IS A SIGNIFICANT DESIGN FLAW TO HAVE A CUP HOLDER NEXT TO AN AREA PRONE TO SHORTING OUT WITH WATER EXPOSURE. THIS WAS A VERY SMALL AMOUNT OF WATER. ALSO I'M VERY CONCERNED ABOUT DRIVING THE CAR ON THE HIGHWAY.. IF THIS HAD HAPPENED AT HIGH SPEED, I'M FEARFUL I WOULD HAVE LOST CONTROL OF THE CAR. THIS INCIDENT APPEARS TO BE SIMILAR TO DP 05-007 DATED 11/07/2005 WHICH I FOUND ON YOUR WEB SITE. STEVE CHAN IS LISTED AS THE PRINCIPAL INVESTIGATOR. *JB

DT: THE CONTACT STATED THAT 2000 MERCEDES BENZ ML 320 RECEIVED RECALL 03V121000/ MANUFACTURER'S RECALL MB 2003-040005, AND WAS HAVING A PROBLEM WITH DEALERSHIP. THE RECALL IS ON NHTSA # 03V121000 AND MB # 2003-040005 THE DEALERSHIP WAS TELLING HER THAT THEY COULD NOT GET THE PARTS FOR RECALL REPAIRS, AND THEY DID NOT KNOW HOW LONG IT WILL TAKE TO GET THEM. THE CONTACT HAS BEEN WAITING ON PARTS FOR TWO WEEKS. THE DEALERSHIP WILL NOT TAKE THE CONTACT'S TELEPHONE CALLS. THE CONTACT CALLED NUMEROUS TIMES, AND THE SALESMAN WILL NOT RESPOND. SHE WAS GETTING VERY FRUSTRATED THAT THE DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE. THE CONTACT TOOK CAR TO DEALER FOR RECALL WORK ON MB 2003-040005 CONCERNING THE HARMONIC BALANCER. THE DEALERSHIP THEN CHECKED THE CAR ON 9-29-05. THE DEALERSHIP WAS TELLING HER THAT THEY DID NOT HAVE THE PARTS. MERCEDES BENZ WAS NOT GOING TO SUPPLY HER WITH A RENTAL CAR. THE CONTACT CONTACTED MERCEDES BENZ, AND THEY TOLD HER TO GO THROUGH THE DEALERSHIP.*AK