2000 Mercedes Benz 320

TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2000 MERCEDES ML 320 WITH 46000 FAILURE MILEAGE AT 45 MPH THE BRAKES ENGAGED WITHOUT ANY WARNING. THE BRAKES REMAINED ENGAGED, THEREFORE THE VEHICLE HAD TO BE TOWED TO A MERCEDES DEALER, WHO DETERMINED THAT THE YAW SENSOR WAS DEFECTIVE. THE VEHICLE WAS EXPERIENCING THE SAME PROBLEM AS THE ONGOING INVESTIGATION, PE07-007. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 55000.*AK

NUMEROUS PROBLEMS WITH 2000 MERCEDES BENZ...REAR GLASS EXPLODED AND CONCERNS ABOUT BRAKE EQUIPMENT. *MR THE BRAKES DIDN'T FUNCTION PROPERLY. THE PEDAL FELT SOFT AND IT TOOK EXCESSIVE EFFORT TO STOP THE VEHICLE. WHILE THE CONSUMER'S DAUGHTER WAS DRIVING THE VEHICLE, THE REAR GLASS IMPLOLDED WHILE DRIVING ON THE FREEWAY. AFTER THE VEHICLE WAS PICKED UP FROM THE WINDOW REPAIR, IT IMPLODED AGAIN. THE CONSUMER REQUESTED A REFUND OF PURCHASE OR A REPLACEMENT. *SCC. THE CONSUMER WAS REAR ENDED, HOWEVER DID NOT STATE IN DEFECTS. *JB

MY WIFE WAS PULLING OUT OF A PARKING LOT AND WAS UNABLE TO TURN THE STEERING WHEEL AND THE CAR WAS MAKING A NOISE. THE CAR HAD SUDDENLY LEAKED ITS POWER STEERING FLUID! THANK GOD IT HAPPENED IN A PARKING LOT VERSUS ON SOME WINDING ROAD. WE HAD THE CAR TOWED TO FLETCHER JONES AND KEN DENAULT, A SERVICE SPECIALIST, CALLED TO CONFIRM THEY HAD THE CAR. MY WIFE TOOK THE CALL AND TOLD HIM THAT ALL THE POWER STEERING FLUID HAD RUN OUT OF THE CAR. HIS REPLY WAS THAT HE HAD SEEN THIS BEFORE, "IF A CLAMP ON THE HOSE COMES LOOSE THEN THE FLUID COULD LEAK OUT". HE TOLD HER THEY WOULD PUT A NEWER TYPE CLAMP ON THE HOSE. LATER IN THE SAME DAY DURING A CONVERSATION I HAD WITH KEN DENAULT, HE TOLD ME THAT THEY HAD SEEN THIS A COUPLE OF TIMES AND THEY WOULD PUT A BETTER CLAMP ON THE HOSE. MY REPLY WAS THAT THIS COULD BE AN EXTREMELY DANGEROUS SITUATION AND HE AGEED. I ASKED HIM WHY THEY WERE LETTING ME DRIVE AROUND WITH A KNOWN PROBLEM THAT COULD BE DANGEROUS AND HE TOLD ME THAT IT WASN'T FLETCHER JONES' RESPONSIBLITY FOR A RECALL, IT WAS MERCEDES' RESPONSIBLITY. THE NET OF ALL THIS, ALONG WITH OTHER UNRELATED INCIDENTS IN THE PAST COUPLE OF MONTHS THAT WERE ALSO POTENTIALLY DANGEROUS. MY WIFE REFUSES TO DRIVE THE CAR AND BOTH OF US WILL NOT TAKE THE CAR ON ANY TRIPS. I FEEL UNEASY DRIVING THE CAR AND HAVE ANOTHER YEAR LEFT ON THE LEASE. CAN YOUR AGENCY ASSIST IN MAKING OTHERS AWARE THEY ARE DRIVING IN A CAR THAT THE STEERING COULD FAIL? FLETCHER JONES IS AWARE OF THIS BUT APPARENTLY HAS DONE NOTHING TO NOTIFY CUSTOMERS. MR