VEHICLE WAS IN ACCIDENT 9-2-00. DEALER TOLD INSURANCE COMPANY (CHUBB) THAT THERE WAS $5000 DAMAGE. AFTER CONTACTING RALPH KOOS AT MERCEDES USA, HE FOUND THOUSANDS OF DOLLARS IN ADDITIONAL REPAIRS. CONCOURS WAS REIMBURSED FOR MORE THAN THE CAR WAS WORTH. HOWEVER MERCEDES ASSURED US THAT THE CAR WAS COMPLETELY FIXED AND SAFE …
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VEHICLE WAS IN ACCIDENT 9-2-00. DEALER TOLD INSURANCE COMPANY (CHUBB) THAT THERE WAS $5000 DAMAGE. AFTER CONTACTING RALPH KOOS AT MERCEDES USA, HE FOUND THOUSANDS OF DOLLARS IN ADDITIONAL REPAIRS. CONCOURS WAS REIMBURSED FOR MORE THAN THE CAR WAS WORTH. HOWEVER MERCEDES ASSURED US THAT THE CAR WAS COMPLETELY FIXED AND SAFE TO DRIVE. A FEW WEEKS LATER, THE RIGHT SIDE COLLAPSED, MADE NOISES AND SWAYED SIDE TO SIDE SO MUCH THE VECHILE FELT LIKE IT WAS GOING TO FLIP OVER. THE VEHICLE HAS EITHER A MANUFACTURERS DEFECT OR THE REPAIRS WERE NOT COMPLETE FROM THE ACCIDENT.
IF ONE OF THE HEADLAMP WIPER ARMS BECOMES MISALIGNED, THE WIPER BALDE CAN LODGE IN THE GROOVE UNDER THE HEADLAMP. IF THE WASHERS ARE ACTIVATED WITH THE WIPER BLADE IN THE MISALIGNED AND LODGED POSITION, THE WASHER PUMP WILL RUN CONTINUOUSLY EXPELLING ALL AVAILABLE FLUID.
Consequence & remedy
Consequence: PUMP OPERATION IN THE ABSENCE OF FLUID CAN CAUSE THE PUMP TO OVERHEAT AND CAUSE A VEHICLE FIRE.
Remedy: DEALERS WILL REPLACE THE HEADLAMP WASHER PUMP ON THESE VEHICLES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
1993 Mercedes Benz 300 Problems, Complaints & Recalls | Skip That Year