WHILE PARKED AT A GAS STATION THE FRONT DOOR PASSENGER POWER WINDOW SLAMMED OPENED/DOWN DURING NORMAL DOOR CLOSURE. WINDOW REGULATOR ASSEMBLY WAS REMOVED AND FOUND DEFECTIVE. INTERNAL CABLE WINDINGS WERE KINKED AND CAUSED PLASTIC WITHIN POWER WINDOW MOTOR TO BREAK ALLOWING CABLE/WINDOW TO MOVE FREELY AND FALL TO OPEN/DOWN POSI…
Read full complaint
WHILE PARKED AT A GAS STATION THE FRONT DOOR PASSENGER POWER WINDOW SLAMMED OPENED/DOWN DURING NORMAL DOOR CLOSURE. WINDOW REGULATOR ASSEMBLY WAS REMOVED AND FOUND DEFECTIVE. INTERNAL CABLE WINDINGS WERE KINKED AND CAUSED PLASTIC WITHIN POWER WINDOW MOTOR TO BREAK ALLOWING CABLE/WINDOW TO MOVE FREELY AND FALL TO OPEN/DOWN POSITION. SAFETY OF VEHICLE IS JEOPARDIZED...IF THIS HAPPENED AT SPEED IT COULD CERTAINLY CREATE A STARTLING EVENT THAT COULD CAUSE A DRIVER TO LOSE CONTROL OF THE VEHICLE BECAUSE OF THE SUDDEN UNEXPECTED DISTRACTION BY SUDDEN RUSH OF WIND NOISE AND ENVIRONMENTAL ELEMENTS. *TR
Mazda North American Operations (Mazda) is recalling certain model year 2008-2011 Tribute vehicles manufactured October 5, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: Mazda will notify owners and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began in July 2014. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 7614E.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2009 Mazda Tribute Problems, Complaints & Recalls | Skip That Year