NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
98 reports80,225 miles · Aug 30, 2007
Seat Belts
2002 MAZDA PROTEGE', IN 2006 (UNDER 60,000 MILES) THE DRIVER SIDE SAFETY BELT MALFUNCTIONED AND BEGAN TO STICK. AFTER A SHORT TIME, IT WAS NO LONGER WORKING AT ALL. MAZDA DEALERSHIP REPLACED THE SAFETY LATCH AT NO COST. JUST LAST WEEK THE SAME THING STARTED HAPPENING TO THE REAR DRIVER'S SIDE SAFETY BELT. AS THIS IS WHERE A 2-Y…
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2002 MAZDA PROTEGE', IN 2006 (UNDER 60,000 MILES) THE DRIVER SIDE SAFETY BELT MALFUNCTIONED AND BEGAN TO STICK. AFTER A SHORT TIME, IT WAS NO LONGER WORKING AT ALL. MAZDA DEALERSHIP REPLACED THE SAFETY LATCH AT NO COST. JUST LAST WEEK THE SAME THING STARTED HAPPENING TO THE REAR DRIVER'S SIDE SAFETY BELT. AS THIS IS WHERE A 2-YEAR OLD IS BUCKLED, I IMMEDIATELY WENT TO THE DEALERSHIP. THEY FOUND THAT IS INDEED BEGINNING TO MALFUNCTION. THE CAR HAS JUST OVER 80,000 MILES ON IT AND IT IS "NO LONGER UNDER SAFETY WARRANTY". HOWEVER, THE SEATBELT HAS ONLY BEEN USED CONSISTENTLY ON THAT SIDE FOR JUST UNDER A YEAR. A NEW PART HAS BEEN ORDERED BY THE DEALERSHIP AND REPLACEMENT COST WILL BE APPROXIMATELY $100 INCLUDING THE LABOR. UPDATED 01/11/08. *LJ THE DEALERSHIP STATED THEY WOULD REPLACE THE PART AT NO CHARGE. UPDATED *JB
NHTSA ODI #10201253
88,472 miles · Aug 29, 2007
Fuel System, Gasoline
FUEL IS LEAKING FROM THE TOP OF THE FUEL TANK/SENDER UNIT INTO THE BACK SEAT OF MY MAZDA PROTEGE5. GIVEN AN IGNITION SOURCE, THIS IS A FIRE HAZARD. THIS FAILURE RESULTED IN A RECALL IN THE MAZDA6, 2003 MODEL YEAR. MAZDA REFUSES TO FIX UNDER WARRANTY IN MY VEHICLE. COST TO REPAIR IS OVER $900. I AM LOOKING FOR A USED REPLACEMENT …
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FUEL IS LEAKING FROM THE TOP OF THE FUEL TANK/SENDER UNIT INTO THE BACK SEAT OF MY MAZDA PROTEGE5. GIVEN AN IGNITION SOURCE, THIS IS A FIRE HAZARD. THIS FAILURE RESULTED IN A RECALL IN THE MAZDA6, 2003 MODEL YEAR. MAZDA REFUSES TO FIX UNDER WARRANTY IN MY VEHICLE. COST TO REPAIR IS OVER $900. I AM LOOKING FOR A USED REPLACEMENT TANK. I FEEL MAZDA SHOULD REPLACE THE TANK UNDER WARRANTY BECAUSE IT IS A SAFETY HAZARD AND A KNOWN PROBLEM. *JB
NHTSA ODI #10201156
60,030 miles · Aug 2, 2007
Visibility
DRIVING ON FL TURNPIKE AT NIGHT IN HEAVY RAIN, BUMPER TO BUMPER TRAFFIC, WIPERS WERE ON HIGH, SWITCHED THEM TO LOW (NOT INTERMITTENT) AND THE WIPERS STOPPED IN THE MIDDLE OF THE WINDSHIELD. TRYING TO MAKE IT TO THE RIGHT HAND LANE WITH MY HEAD OUT THE WINDOW SO I CAN SEE, AND THEY JUST CAME BACK ON AUTOMATICALLY. MADE IT HOME, K…
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DRIVING ON FL TURNPIKE AT NIGHT IN HEAVY RAIN, BUMPER TO BUMPER TRAFFIC, WIPERS WERE ON HIGH, SWITCHED THEM TO LOW (NOT INTERMITTENT) AND THE WIPERS STOPPED IN THE MIDDLE OF THE WINDSHIELD. TRYING TO MAKE IT TO THE RIGHT HAND LANE WITH MY HEAD OUT THE WINDOW SO I CAN SEE, AND THEY JUST CAME BACK ON AUTOMATICALLY. MADE IT HOME, KEEPING THEM ON LOW. THAT WAS 7/17/07. YESTERDAY (8/1/07) IN MEDIUM RAIN IN DAYLIGHT, WENT TO LOCAL STORE. AS A TEST, I PUT WIPERS ON LOW A MINUTE OR SO, THEN HIGH, THEN BACK TO LOW, THEN THEY STOPPED MID WINDOW AGAIN (ALL THIS IN ABOUT 4 MINUTES). TURNING THEM OFF/ON WOULD NOT MAKE THEM COME ON AGAIN. I PUT THEM BACK ON LOW HOPING THEY WOULD COME BACK ON. TRAFFIC LIGHT CHANGED AND I HAD TO DRIVE ACROSS FOUR LANES TO STORE WITH NO WIPERS. WIPERS CAME BACK ON AUTOMATICALLY WHEN I PULLED UP TO THE STORE (MAYBE 3 MINUTES AFTER THE WIPERS POWERED OFF). THE CAR HAS ABOUT 60,050 MILES, ORIGINAL OWNER, NO ACCIDENTS OR OTHER MISHAPS. IT APPEARS THAT I CAN REPRODUCE THIS BEHAVIOR. *JB
NHTSA ODI #10198323
Mileage unknown · Jul 24, 2007
Tires
THE TIRE WAS SIX WEEKS OLD AND BLEW UP FOR NO REASON WHILE DRIVING 60 MPH ON A HIGHWAY. DUNLOP AND TIRES PLUS REFUSED TO HONOR A WARRANTY BECAUSE WE COULD NOT RETURN THE ENTIRE TIRE TO THEM. THE TIRE WAS BLOWN INTO 2 INCH PIECES AND ALL OVER THE HIGHWAY. PERHAPS THEY ARE SUGGESTING THAT WE SHOULD HAVE RISKED OUR LIVES RUNNING…
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THE TIRE WAS SIX WEEKS OLD AND BLEW UP FOR NO REASON WHILE DRIVING 60 MPH ON A HIGHWAY. DUNLOP AND TIRES PLUS REFUSED TO HONOR A WARRANTY BECAUSE WE COULD NOT RETURN THE ENTIRE TIRE TO THEM. THE TIRE WAS BLOWN INTO 2 INCH PIECES AND ALL OVER THE HIGHWAY. PERHAPS THEY ARE SUGGESTING THAT WE SHOULD HAVE RISKED OUR LIVES RUNNING AROUND THE HIGHWAY PICKING UP THE PIECES. I AM OF THE OPINION THAT OUR LIVES WERE PUT INTO ENOUGH DANGER DUE THE DEFECTIVE TIRE DUNLOP MADE. *TR
NHTSA ODI #10197387
Mileage unknown · Jul 5, 2007
Seat Belts
2002 MAZDA PROTEGE. DRIVER-SIDE SEAT BELT RECEIVER , THE PIECE THAT THE SEAT BELT CLIPS INTO, SHATTERED WHEN INSERTING THE SEAT BELT. OUR CAR NOW HAS NO SEAT BELT, AND THERE WERE NO RECALLS FOR THAT PARTICULAR YEAR. WE HAVE TO SPEND OVER $150 TO HAVE IT REPLACED BY MAZDA. *AK
NHTSA ODI #10195376
55,000 miles · Mar 12, 2007
Seat Belts
THE DRIVER'S SIDE SEAT BELT BUCKLE SUDDENLY STOPPED LATCHING. THERE WAS NO WAY TO SECURE THE SEAT BELT AND SAFELY OPERATE THE VEHICLE. *JB
NHTSA ODI #10184912
79,000 miles · Mar 2, 2007
Steering
ON 2/7/2007 HAD A 15 MILE HIGHWAY RIDE, THEN PROCEEDED THREE CITY BLOCKS TO PARK AFTER EXITING THE HIGHWAY. PLACE THE STICK SHIFT IN REVERSE TO PARALLEL PARK HOWEVER NO POWER STEERING AVAILABLE. INEVITABLY HAD TO STRUGGLE WITH STEERING WHEEL TO FORCE THE CAR INTO A PARKED POSITION. UPON RETURNING TO THE CAR WITHIN ABOUT 10 MI…
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ON 2/7/2007 HAD A 15 MILE HIGHWAY RIDE, THEN PROCEEDED THREE CITY BLOCKS TO PARK AFTER EXITING THE HIGHWAY. PLACE THE STICK SHIFT IN REVERSE TO PARALLEL PARK HOWEVER NO POWER STEERING AVAILABLE. INEVITABLY HAD TO STRUGGLE WITH STEERING WHEEL TO FORCE THE CAR INTO A PARKED POSITION. UPON RETURNING TO THE CAR WITHIN ABOUT 10 MINS THE PROBLEM SEEMED TO SELF CORRECT. HOWEVER, THE RETURN 15 MILE HIGHWAY TRIP PROVED THAT THE PROBLEM WAS NOT RESOLVED WHEN A RIGHT TURN WAS MADE INTO A BUSINESS COMPLEX -- THE POWER STEERING FAILED. ACCORDING TO THE MECHANIC, A SEAL NEEDED TO BE REPLACED ON A PUMP. THAT SAME DAY AS THE INCIDENT, THE CAR WAS TAKEN TO THE MECHANIC WHO COULD NOT REPAIR IT THE SAME DAY BECAUSE THE PART WAS ON BACKORDER AT THE DEALERSHIP UNTIL 2/19/2007. THE MECHANIC STATED THAT WHEN A PART IS ON BACKORDER, IT TYPICALLY INDICATES THAT THERE IS A SYSTEMIC PROBLEM WITH THE PART. THIS IN ADDITION TO THE MECHANIC STATING THAT THIS IS NOT A TYPICAL PROBLEM THAT SHOULD BE FOUND ON A VEHICLE, ALONG WITH THE FACT THAT THE MILES ON MY VEHICLE ARE PRINCIPALLY FROM HIGHWAY TRAVEL (INDICATING LESS WEAR AND THE CAR) ARE THE KEY FACTORS THAT MADE ME CONSIDER RECOMMENDING THIS AS A POTENTIAL ISSUE. ADDITIONALLY, ALTHOUGH THERE IS HEAVY RUSH-HOUR TRAFFIC IN THE WASHINGTON DC AREA, I AM NOT OFTEN AFFECTED BY THIS WHICH ALSO REDUCED THE WEAR-AND-TEAR ON THE CAR. *JB
NHTSA ODI #10184032
61,000 miles · Jan 29, 2007
Seat Belts
SEAT BELT FAILED TO RELEASE UPON PRESSING THE RELEASE BUTTON. AFTER ABOUT 10 MINUTES OF TRYING IT FINALLY RELEASED ITSELF. ONCE FREE THE SEAT BELT NO LONGER WOULD WORK. HAD THERE BEEN A FIRE I WOULD NOT OF BEEN ABLE TO GET OUT IN TIME. *NM
NHTSA ODI #10180978
61,000 miles · Jan 22, 2007
Power Train
MY 2002 MAZDA PROTEGE HAS 61,000. THE TRANSMISSION HAS COMPLETELY GONE OUT ON IT. WHEN I CALLED THE DEALER TO INQUIRE IF THIS WAS 'NORMAL' BECAUSE I HAD ONLY ONCE BEFORE HAD TO REPLACE A TRANSMISSION AT 120,000 SHE SAID, "OH YEAH WE GET THEM ALL THE TIME. THEN WANTED TO CHARGE ME $4,500 TO FIX IT." I WENT INTO THE MAZDA DEALER …
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MY 2002 MAZDA PROTEGE HAS 61,000. THE TRANSMISSION HAS COMPLETELY GONE OUT ON IT. WHEN I CALLED THE DEALER TO INQUIRE IF THIS WAS 'NORMAL' BECAUSE I HAD ONLY ONCE BEFORE HAD TO REPLACE A TRANSMISSION AT 120,000 SHE SAID, "OH YEAH WE GET THEM ALL THE TIME. THEN WANTED TO CHARGE ME $4,500 TO FIX IT." I WENT INTO THE MAZDA DEALER TO TRY AND REPLACE THE SAID CAR AND I TOLD HIM ABOUT MY SITUATION AND HE ALSO SAID, "YEAH, 61,000 MILES, JUST AFTER THE WARRANTY EXPIRES, THEY TIMED THAT RIGHT." I CAN NOT BELIEVE THE TRANSMISSION HAS GONE OUT SO SOON. *NM
NHTSA ODI #10179398
75,800 miles · Nov 28, 2006
Seat Belts
DT*: THE CONTACT STATED THE DRIVER SEAT BELT WOULD NOT BUCKLE AT ALL. THERE WAS NO CLICK WHEN THE SEAT BELT WAS INSERTED IN THE BUCKLE, AND THE BELT DID NOT LOCK INTO THE BUCKLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. A NEW PART WAS ORDERED. THE MANUFACT…
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DT*: THE CONTACT STATED THE DRIVER SEAT BELT WOULD NOT BUCKLE AT ALL. THERE WAS NO CLICK WHEN THE SEAT BELT WAS INSERTED IN THE BUCKLE, AND THE BELT DID NOT LOCK INTO THE BUCKLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. A NEW PART WAS ORDERED. THE MANUFACTURER WAS ALSO NOTIFIED.
NHTSA ODI #10174535