2002 Mazda Protege

THE HYDRAULIC ARM BROKE AND SNAPPED OFF AT THE METAL BALL JOINT SUDDENLY SLAMMING THE HATCH DOOR ON MY 2002 MAZDA PROTEGE 5 CLOSED. FORTUNATELY, MY SON AND I HAD JUST STEPPED BACK FROM THE REAR OF THE VEHICLE WHEN THIS HAPPENED. HAD EITHER ONE OF US STILL BEEN RETRIEVING ITEMS FROM THE BACK OF THE CAR, I BELIEVE WE WOULD HAVE BEEN SERIOUSLY INJURED. *TR

2002 MAZDA PROTEGE5 WAS BEING DRIVEN AT SPEED NO GREATER THAN 40 MPH AND THE AUTOMATIC TRANSMISSION WOULD NOT SHIFT PAST 3RD GEAR. HAD CAR TOWED TO LOCAL DEALERSHIP WHERE I WAS INFORMED THE TRANSMISSION FAILED AND WOULD HAVE TO BE REPLACED. THE CAR ONLY HAS 72,200 MILES ON IT. IN NOVEMBER 2006 THE ENGINE COIL FOR CYLINDERS 2 AND 3 HAD AN INTERNAL FAILURE WHICH FLOODED THE SPARK PLUGS AND MADE THE CAR INOPERABLE AT THAT TIME AS WELL. I AM CURRENTLY WAITING TO SEE IF EXTENDED WARRANTY WILL COVER WHAT I AM SURE WILL BE A REBUILT TRANSMISSION WHICH IF THE SAME KIND AS ALREADY IN THE VEHICLE WILL MOST LIKELY FAIL AGAIN. *TR

ON JANUARY 22, 2008 I BROUGHT A MAZDA PRETEGE5 YEAR 2002 58,000 MILES $ 12,000.00 FROM CITY WORLD 3305 BOSTON ROAD BRONX, NEW YORK 10469 (718) 655-7000. THE SALE MANAGERS TOLD ME THIS CAR IS EXCELLENT FOR ME. ?NICE, GOOD AND EVERYTHING SO I SETTLE FOR THE MAZDA PRETEGE5.? HOWEVER, SINCE I BROUGHT THE CAR I FIND MYSELF GOING TO THE USED AUTOMOBILE DEALER EVERY OTHER DAY BECAUSE THERE A PROBLEM WITH THE CAR. DURING THE WEEK I GOT TO SEXUALLY HARASSED, BY SALES INDIVIDUAL, THEY WERE TOUCHING ME. FIRST, SUN ROOF ALL OF A SUDDEN STOPS WORKING. BROUGHT IT TO TOYOTA SERVICE IN THE BRONX. THEY TOLD ME TWO DAYS LATER THEY DON'T HAVE THE BUDGETARY PARTS. I MISS MY CLASS THAT WEEKEND BECAUSE I DIDN'T HAVE A CAR TO GET TO CLASS. SECONDLY, THE CAR WAS GETTING OVER HEATING ALL OF A SUDDEN. I DON'T KNOW WHY, I DON'T EVEN DRIVE MUCH SCHOOL AND WORK IS 10 MINUTES AWAY FROM EACH OTHER. I BROUGHT THE CAR BECAUSE I HAVE A CLASS AT DOBBS FERRY. THIRDLY, TODAY FEBRUARY 05, 2008 THE CAR COULDN'T START NEXT TO MY JOB IN NEREID AVENUE, SO I CALLED THEM, THEY TOLD ME TO CALL THE TOWING GUY I CALL THEM. THE TOWING GUY TOLD ME MY TIRE IS FLAT. MY POINT IS I ONLY BROUGHT THE CAR FOR TWO WEEKS NOW. I ONLY DRIVE FOR TWO DAYS ONLY IN GENERAL. MOST OF THE TIME THEY HAVE THE CAR IN THEIR POSSESSION. I AM PAYING INSURANCE FOR THE CAR, WHEN I DON'T EVEN DRIVE IT. WHY THAT HAVE TO HAPPEN TO ME. I M A STUDENT TRYING TO GET BY IN SCHOOL. I AM A SINGLE WOMAN ALL ALONE TRYING TO SURVIVE. I DON'T HAVE ANYONE TO CALL TO GENEROUSLY HELP ME. CAN SOMEONE PLEASE HELP ME? NOW THE CAR DEALER PLACE REFUSES TO DO ANYTHING. I TOLD THEM. I CANNOT DRIVE THE CAR ANYMORE. THEY REFUSE TO TALK TO ME. THEY GIVE ME A RUN AROUND. PLEASE, I CAN'T TAKE THIS ANYMORE I WORK AT NIGHT TRYING TO MAKE A DECENT LIVING. I PRESENTLY WORK WITH THE MENTALLY RETARDED CHILDREN, AND I DO NOT HAVE TO COME TO THE CAR DEALER PLACE EVERY OTHER DAY, BECAUSE THEIR SOMETHING WRONG WITH THE CAR, IT JUST NOT FAIR. *TR

2002 MAZDA PROTEGE I BOUGHT NEW. NOW ABOUT 64,000 MILES. NEVER BEEN WRECKED. IN 09/07 I STARTED TO SMELL GAS. MY MECHANIC SAID IT WAS A DEFECTIVE GAS TANK. SINCE THE DEFECT WAS MOST LIKELY A PROBLEM W/ THE MANUFACTURING OF THE VEHICLE, IT WAS SUGGESTED I GET IN TOUCH WITH THE DEALER & MAZDA TO LET THEM KNOW & DISCUSS POSSIBLE SOLUTIONS. I SPOKE WITH A REP AT THE DEALERSHIP TWICE & HE WAS EXTREMELY DISRESPECTFUL. HE DID NOT OFFER TO HELP IN ANY MANNER & SHOWED NO CONCERN FOR MY SAFETY OR THE SAFETY OF THE CAR. HE REFUSED TO EVEN LOOK AT IT. HE REPEATEDLY TOLD ME IT WAS TOO OLD. I REQUESTED THAT A MAZDA REP LOOK AT THE VEHICLE TO WHICH HE SAID HE WOULD CALL THEM. HE CALLED ME BACK SAYING THAT HE SPOKE WITH MAZDA & THEY TOO SAID THEY WOULD DO NOTHING. I SPOKE WITH MAZDA TWICE ON THE PHONE. AGAIN THEY OFFERED NO HELP NOR ANY CONCERN FOR MY SAFETY OR THE SAFETY OF THE VEHICLE. SHE STATED THAT THERE WERE NO RECALLS, NO LEMON LAW, AND THAT THE VEHICLE WAS SIMPLY TOO OLD TO DO ANYTHING. AGAIN, I REQUESTED THAT A REP PLEASE LOOK AT THE VEHICLE & AGAIN THEY REFUSED SAYTHING THERE WAS NOTHING THEY COULD DO. I AM CURRENTLY SCHEDULED TO GET THE GAS TANK, FUEL PUMP, ETC. REPLACED LATER THIS WEEK AS THE VEHICLE IS UNSAFE TO DRIVE. I HAVE DONE REGULAR MAINTENANCE SINCE I BOUGHT THE VEHICLE (I.E. TUNE UPS, OIL CHANGES, BRAKES, TIRES, ETC.). THROUGH NO FAULT OF MY OWN, I AM NOW RESPONSIBLE FOR REPLACING THE GAS TANK. I AM EXTREMELY UPSET WITH MAZDA & THEIR LACK OF CONCERN, THEIR AWFUL CUSTOMER SERVICE, AND THEIR GENERAL DISREGARD FOR MY SAFETY & THE SAFETY OF THE VEHICLE. IT IS MY BELIEF THAT THE PROBLEM WITH THE GAS TANK IS A MANUFACTURER'S DEFECT & THAT THEY SHOULD HAVE TAKEN SOME RESPONSIBILITY AND/OR OWN UP TO IT AND AT LEAST HAVE A QUALIFIED MAZDA PROFESSIONAL LOOK AT THE CAR TO PROVIDE AN EXPLANATION. I WILL NEVER PURCHASE A MAZDA AGAIN. I WANT TO MAKE OTHERS AWARE OF HOW MAZDA TREATED ME & THAT THERE COULD BE A REAL SAFETY CONCERN WITH THE MANUFACTURING OF THEIR VEHICLES. *TR

TL*THE CONTACT OWNS A 2002 MAZDA PROTEGE 5. THE VEHICLE HAS KUMHO (P195/55R15) TIRES. WHILE AT THE DEALER FOR REGULARLY SCHEDULED MAINTENANCE, THE CONTACT WAS INFORMED THAT SHE NEEDED A NEW TIRE. THE DEALER NOTICED A SPLIT AND WEAR ON THE INSIDE TREAD OF THE TIRE. SHE DOES NOT KNOW IF THE OTHER TIRES HAVE THE SAME FAILURE AS WELL. THE PURCHASE DATE WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 19,022. THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 47,290.