THE CAR HAS A HESITATION WHEN ITS ACCELERATING FROM 20 MPH TO 30 MPH, AFTER THE HESITATION IT HAS A SLIGHT SURGE IN SPEED AND A KNOCKING SOUND. IT HAPPENS IN AN INTERMITTENT MANNER. DEALER KNOWS ABOUT THE PROBLEM FROM OTHERS WHO HAD SIMILAR COMPLAINTS BUT SAID IT'S NORMAL. MECHANIC KNOWS THE CONDITIONS OF HOW IT OCCURS BUT C…
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THE CAR HAS A HESITATION WHEN ITS ACCELERATING FROM 20 MPH TO 30 MPH, AFTER THE HESITATION IT HAS A SLIGHT SURGE IN SPEED AND A KNOCKING SOUND. IT HAPPENS IN AN INTERMITTENT MANNER. DEALER KNOWS ABOUT THE PROBLEM FROM OTHERS WHO HAD SIMILAR COMPLAINTS BUT SAID IT'S NORMAL. MECHANIC KNOWS THE CONDITIONS OF HOW IT OCCURS BUT CLAIM IN THE TEST DRIVE NOT TO BE ABLE TO DUPLICATE THE PROBLEM. THE CAR HAS ONLY 2,500 MILES AND WAS HAVING THIS PROBLEM FROM 200 MILES ON.*AK
NHTSA ODI #10058179
1,500 miles · Jan 23, 2004
Power Train
TRANSMISSION LAGS, THEN SLAMS INTO GEAR ON 2-3 SHIFT, PARTICULARLY UNDER INCONSISTENT ACCELERATION (SUCH AS IN TRAFFIC). CAUSES NOISE, UNCOMFORTABLE JERK, POTENTIALLY DANGEROUS DRIVING SITUATION WHEN OTHER VEHICLES ARE CLOSE. *LA
NHTSA ODI #10054757
7,000 miles · Jan 14, 2004
Power TrainVehicle Speed Control
THROTTLE REVVED, BUT VEHICLE FAILED TO ACCELERATE WHEN THE GAS PEDAL WAS DEPRESSED. PRIOR THIS TO INCIDENT TRANSMISSION ABRUPTLY SHIFTED INTO GEAR. DEALERSHIP REFUSED TO REPAIR THE PROBLEM UNTIL THE MANUFACTURER DECIDED ON A REMEDY.*AK
NHTSA ODI #10054078
Mileage unknown · Jan 2, 2004
Power Train
MY WIFE AND I PURCHASED A 2003 MAZDA MPV IN AUGUST. WE ARE VERY HAPPY OVERALL WITH THE VEHICLE. HOWEVER, ABOUT 70% OF THE TIME WHEN THE VAN IS SHIFTING BETWEEN 2ND AND 3RD GEARS THE TRANMISSION HESITATES AND SHIFTS HARD. THE TRANMISSION MAKES A CLUNKING SOUND. WE BROUGHT THE VEHICLE TO THE CRYSTAL AUTO MALL ON NOVEMBER 28TH AND …
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MY WIFE AND I PURCHASED A 2003 MAZDA MPV IN AUGUST. WE ARE VERY HAPPY OVERALL WITH THE VEHICLE. HOWEVER, ABOUT 70% OF THE TIME WHEN THE VAN IS SHIFTING BETWEEN 2ND AND 3RD GEARS THE TRANMISSION HESITATES AND SHIFTS HARD. THE TRANMISSION MAKES A CLUNKING SOUND. WE BROUGHT THE VEHICLE TO THE CRYSTAL AUTO MALL ON NOVEMBER 28TH AND THEY SAID THAT THE COMPUTER NEEDED TO BE UPDATED AND THAT IT WAS FIXED. AFTER A COUPLE OF DAYS WE REALIZED THAT THE PROBLEM WAS NOT FIXED. WE RECEIVED A SURVEY FROM MAZDA TO MEASURE OUR SATISFACTION OF THE REPAIR AND IT WAS INDICATED THAT THE PROBLEM WAS NOT FIXED. WE NEVER HEARD FROM MAZDA. WE BROUGHT THE VAN BACK TO THE DEALER ON DECEMBER 30TH AND WERE TOLD THAT THE TECHNICIAN NEEDED TO SPEAK WITH MAZDA TO FIX THE TRANSMISSION. AS OF TODAY (JANUARY 2ND) THEY STILL HAVEN'T SPOKEN WITH MAZDA ABOUT THE PROBLEM. I MENTIONED TO THE SERVICE MANAGER THAT A LOT OF PEOPLE SEEM TO BE HAVING THE SAME PROBLEM AND HE ADMITTED THAT THE PROBLEM EXISTS FOR SOME MPVS. MY WIFE CALLED MAZDA TO COMPLAIN ABOUT THE SERVICE TAKING SO LONG AND THAT THIS IS THE 2ND TIME THE VAN WAS BROUGHT IN, BUT MAZDA'S RESPONSE WAS THAT THE DEALER WAS WORKING ON THE PROBLEM. THE VAN HAS LESS THAN 6,000 MILES ON IT, SO HOPEFULLY THE PROBLEM WILL BE FIXED OR WE WILL BE LOOKING INTO INVOKING OUR STATE'S LEMON LAW.*AK
NHTSA ODI #10051545
Mileage unknown · Jan 2, 2004
Power Train
I HAVE A 2003 MAZDA MPV WITH 8,000 MILES ON IT. MY TRANSMISSION (2ND TO 3RD SHIFT) STARTED SHIFTING WITH A JOLT FROM ABOUT 1,000 MILES. IT ONLY HAPPENED OCCASIONALLY AT FIRST BUT NOW IT IS EVERY DAY. HAVE TAKEN IT TO MALLOY MAZDA. THEY CALLED MAZDA AND TOLD ME TO WAIT UNTIL MAZDA GETS A FIX. THEY ARE SUPPOSE TO CALL ME. *A…
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I HAVE A 2003 MAZDA MPV WITH 8,000 MILES ON IT. MY TRANSMISSION (2ND TO 3RD SHIFT) STARTED SHIFTING WITH A JOLT FROM ABOUT 1,000 MILES. IT ONLY HAPPENED OCCASIONALLY AT FIRST BUT NOW IT IS EVERY DAY. HAVE TAKEN IT TO MALLOY MAZDA. THEY CALLED MAZDA AND TOLD ME TO WAIT UNTIL MAZDA GETS A FIX. THEY ARE SUPPOSE TO CALL ME. *AK
NHTSA ODI #10051497
300 miles · Jan 1, 2004
Power Train
I PURCHASED A 2003 MAZDA MPV ES ON 12/23/03.VEHICLE HAS APPROX 320 MILES ON IT AND I'M BEGINNING TO EXPERIANCE AND HARSH BANG ON UPSHIFT BETWEEN 2ND AND 3RD GEAR.I FOUND THOUSANDS OF COMPLAINTS PERTAINING TO THE SAME PROBLEM.I'M TRYING TO FIND OUT IF THERES A FIX OR NOT.*AK
NHTSA ODI #10051491
25 miles · Dec 19, 2003
Power Train
ON OCCASION, UPON ACCELERATION, ENGINE SLIPS, THEN BANGS INTO GEAR. TOOK IT TO THE SERVICE AND THEY FOUND NOTHING. PULLING OUT OF THE SERVICE PARKING LOT IT HAPPENED TO ME TWICE. ALSO MAN IN FRONT OF ME IN THE SERVICE LINE HAS THE SAME YEAR MODEL AND IS COMPLAINING ABOUT THE SAME THING. *AK
NHTSA ODI #10050824
3,000 miles · Dec 16, 2003
Power Train
THE TRANSMISSION DID NOT SHIFT SMOOTHLY. THE MOTOR REVVED UP THEN SLAMMED INTO GEAR, WHICH CAUSED THE VEHICLE TO JUMP. PROVIDE FURTHER DETAILS................................................................*JB
NHTSA ODI #10051631
Mileage unknown · Dec 5, 2003
Power Train
YOU CAN ADD ME TO THE LIST OF PEOPLE WHO ARE EXPERIENCING THE HARD SHIFT PROBLEM THAT MANY OTHERS HAVE DESCRIBED AS AN INTERMITTENT HARD SLAM OF THE TRANS IN MY NEW $30,000 MAZDA MPV. IT OCCURS WHEN THE VAN HAS BEEN DRIVEN FOR A WHILE AND HAPPENS WHEN SHIFTING FROM 2ND TO 3RD AROUND 30MI PER HR. I HAVE TAKEN IT TO THE ORIGINAL D…
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YOU CAN ADD ME TO THE LIST OF PEOPLE WHO ARE EXPERIENCING THE HARD SHIFT PROBLEM THAT MANY OTHERS HAVE DESCRIBED AS AN INTERMITTENT HARD SLAM OF THE TRANS IN MY NEW $30,000 MAZDA MPV. IT OCCURS WHEN THE VAN HAS BEEN DRIVEN FOR A WHILE AND HAPPENS WHEN SHIFTING FROM 2ND TO 3RD AROUND 30MI PER HR. I HAVE TAKEN IT TO THE ORIGINAL DEALER AND THEY ADMIT THAT THERE IS A PROBLEM BUT THEY WON'T TRY TO FIX IT BECAUSE THEY SAY THEY CURRENTLY THEY HAVE NO FIX FROM MAZDA. I EMAILED MAZDA AND THEY ADMIT THAT THERE IS NO FIX BUT THEY ARE WORKING WITH THE MANUFACTURER OF THE TRANSMISSION. I AM TRYING TO FILE FOR LEMON LAW ARBITRATION WITH THE ATTORNEY GENERAL AT THIS TIME. I NEED FOUR WORK ORDERS FROM THE DEALERS WHICH MEANS 4 DAYS WITHOUT A CAR AND TIME OFF WORK . THE SECOND DEALER I TOOK IT TO SAID MY VAN WAS WORKING AS IT WAS DESIGNED TO EVEN THOUGH I TRIED TO SHOW THE SERVICE MANAGER THE EMAIL FROM MAZDA THAT AS GOOD AS CONFESSES THAT THEY ARE HAVING PROBLEMS WITH THE TRANSMISSIONS ON 2003/2004 MPV'S. THE AREA DEALER SERVICE REP FOR MAZDA WOULDN'T HELP ME EITHER. I THINK IT'S TIME FOR ME TO CALL MY FRIENDS AT CBS NEWS AND GET MAZDA ON 20/20 AND HAVE THEM ANSWER SOME POINTED QUESTIONS, LIKE WHY DON'T THEY STAND BEHIND THEIR CARS AND GIVE US THE SERVICE WE ALL DESERVE. IF YOU WANT TO SEE MORE COMPLAINTS GO TO EDMUNDS.COM THERE ARE OVER 3000 + COMPLAINTS AND COUNTING. I THINK MAZDA WON'T DO ANYTHING ABOUT THIS UNTIL SOME ONE IS EITHER IN AN ACCIDENT OR HURT AS A RESULT OF THE TRANS. PROBLEM. MY RECOMMENDATION IS DON'T BUY A MAZDA MPY VAN. *JB
NHTSA ODI #10049243
500 miles · Nov 30, 2003
Power Train
THE TRANSMISSION SEEMS TO SHIFT VERY HARD IN BETWEEN CERTAIN GEARS..IT THRUSTS YOU FORWARD WITH A POWER SURGE. I BOUGHT THIS VEHICLE BECAUSE I AM A DISABLED WOMAN. AND IT FILLED ALL MY NEEDS..WHEN THIS JOLT HAPPENS. TALKED TO MY DOCTOR AND WAS ADVISED TO DO AS LITTLE DRIVING AS POSSIBLE IN THIS VAN. AT RISK OF MORE INJURY TO …
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THE TRANSMISSION SEEMS TO SHIFT VERY HARD IN BETWEEN CERTAIN GEARS..IT THRUSTS YOU FORWARD WITH A POWER SURGE. I BOUGHT THIS VEHICLE BECAUSE I AM A DISABLED WOMAN. AND IT FILLED ALL MY NEEDS..WHEN THIS JOLT HAPPENS. TALKED TO MY DOCTOR AND WAS ADVISED TO DO AS LITTLE DRIVING AS POSSIBLE IN THIS VAN. AT RISK OF MORE INJURY TO MY NECK..TOOK IT TO THE DEALER 3 TIMES..WAS TOLD THAT IT WAS JUST A QUIRK IN THE MAZDA TRANSMISSION. TOLD THE MAZDA MECHANIC THAT IT WAS AN AWFULLY EXPENSIVE QUIRK. THEY DID A REPROGRAM ON THE TRANSMISSION. IT STILL DOES IT ..ONLY NOW THE GEERS SLIP TOO. THEY SAID THAT THEY WOULD NO LONGER SEE THE VEHICLE FOR THIS PROBLEM . IF THEY COULD NOT GET THE VAN TO REPRODUCE THE PROBLEM FOR THE MECHANIC, THAT IT WOULD BE AT MY EXPENSE AND NOT UNDER WARRENTY. THEY REFUSE TO DO ANYTHING ABOUT IT. THIS PROBLEM EXIST. ONLY THERE IS NO WAY THAT YOU CAN PIN POINT THE MOMENT AND TIME OF THIS PROBLEM.*AK
THE TIRE INFLATION PRESSURE INDICATED ON THE VEHICLE CERTIFICATION LABEL IS NOT CORRECT. THE LABELS SHOW THE MAXIMUM TIRE PRESSURE AS 240 KPA/32 PSI WHEN IT SHOULD BE SHOWN AS 240 KPA/35 PSI. AS A RESULT OF THIS ERROR, THE LOAD RATIOS FOR THE 205/65R15 94H AND THE 215/60R16 95H TIRES EXCEED THE LEVELS PERMITTED BY FMVSS 120.
Consequence & remedy
Consequence: IF THE TIRE IS OPERATED IN AN UNDER-INFLATED CONDITION, THE LOAD CARRYING CAPACITY OF THE VEHICLE MAY BE COMPROMISED, INCREASING THE RISK OF A CRASH.
Remedy: OWNERS WILL BE PROVIDED WITH A CORRECTED LABEL THAT THEY CAN APPLY TO THEIR VEHICLE, OR THEY CAN HAVE A DEALER INSTALL THE LABEL, IF DESIRED. THE RECALL BEGAN ON JULY 16, 2004. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500, OPTION #4.
CERTAIN MINIVANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." SOME OF THESE VEHICLES WERE PRODUCED WITH AIR BAG WARNING LABELS INTENDED FOR THE CANADIAN MARKET. THUS, THE LABELS CONTAIN WARNINGS IN BOTH ENGLISH AND FRENCH. AS A RESULT, THE AREA OF THE ENGLISH WARNING IS ONLY 16 SQUARE CENTIMETERS, AS OPPOSED TO THE 30 SQUARE CENTIMETERS REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: Not supplied
Remedy: OWNERS WILL BE PROVIDED WITH AIR BAG CAUTION LABELS AND INSTALLATION INSTRUCTIONS WHICH WERE MAILED ON JULY 22, 2004. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500.
ON CERTAIN MINI VANS AND PASSENGER VEHICLES, THE SOCKET HOLDER IN THE FOG LIGHTS IS INSTALLED IN THE LAMP CASING USING PRESSURE. DURING OPERATION OF THE FOG LIGHT, THE HEAT FROM THE BULB CAN EXPAND THE SOCKET HOLDER. THE EXPANSION CAN FORCE THE SOCKET HOLDER REARWARD. AFTER REPEATEDLY BEING SUBJECT TO THIS EXPANSION, IF THE FOG LIGHT IS ALSO SUBJECTED TO VIBRATION DURING VEHICLE OPERATION, THE SOCKET HOLDER WITH THE BULB HOLDER AND THE WIRING HARNESS MAY SEPARATE FROM THE FOG LIGHT CASING.
Consequence & remedy
Consequence: SHOULD THIS OCCUR, THE BULB SOCKET AND THE HARNESS CAN DROP INSIDE THE BUMPER AND POSSIBLY BUT RARELY, THE HEAT GENERATED BY THE BULB CAN CAUSE THE BUMPER TO BURN.
Remedy: DEALERS WILL INSTALL A SPRING TO PREVENT THE SOCKET HOLDER FROM SEPARATING FROM THE LAMP CASE. OWNER NOTIFICATION BEGAN ON JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
ON CERTAIN MINI VANS EQUIPPED WITH FRONT FOG LIGHTS,THE FOG LIGHT BULB SOCKET MAY HAVE BEEN INSTALLED IMPROPERLY.
Consequence & remedy
Consequence: IF THE VEHICLE CONTINUES TO BE USED WITH THIS CONDITION, THE BULB SOCKET AND THE WIRING HARNESS MAY SEPARATE FROM THE FOG LIGHT HOUSING IF EXPOSED TO SHOCK AND/OR VIBRATION AND DROP INSIDE THE BUMPER. SHOULD THIS OCCUR, THE OPERATION OF THE FOG LIGHT MAY THEN CAUSE THE BUMPER TO BURN.
Remedy: DEALERS WILL INSPECT THE INSTALLATION CONDITION OF THE FOG LIGHT BULB ASSEMBLY, AND REPAIR IT WHEN NECESSARY. OWNER NOTIFICATION BEGAN MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2003 Mazda Mpv Problems, Complaints & Recalls | Skip That Year
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