NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
124 reports46,109 miles · Aug 24, 2007
Power Train
THE TRANSMISSION WAS SHIFTING ROUGH SO WE HAD THE CAR IN TO THE DEALERSHIP. THE DEALERSHIP FLUSHED THE TRANSMISSION FLUID AND REPROGRAMMED IT. AFTER THE SERVICE THE TRANSMISSION STARTED FLARING AND LESS THAN 100 MILES LATER WOULDN'T SHIFT TO OVERDRIVE. I WAS ON THE FREEWAY, SO EXITED AND AT THE SECOND STOP-LIGHT THE CAR WOULD NO…
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THE TRANSMISSION WAS SHIFTING ROUGH SO WE HAD THE CAR IN TO THE DEALERSHIP. THE DEALERSHIP FLUSHED THE TRANSMISSION FLUID AND REPROGRAMMED IT. AFTER THE SERVICE THE TRANSMISSION STARTED FLARING AND LESS THAN 100 MILES LATER WOULDN'T SHIFT TO OVERDRIVE. I WAS ON THE FREEWAY, SO EXITED AND AT THE SECOND STOP-LIGHT THE CAR WOULD NOT SHIFT INTO GEAR AT ALL. I HAD TO PUSH IT OFF A 4-LANE ROAD AND HAVE IT TOWED BACK TO THE DEALERSHIP. THE DEALERSHIP REPORTED THE TRANSMISSION HAD FAILED COMPLETELY AND REQUIRED REPLACEMENT. *TR
NHTSA ODI #10200723
54,000 miles · Aug 21, 2007
Power Train
MY FAMILY & I JUST EXPERIENCE THE SAME CATASTROPHIC TRANSMISSION FAILURE AS DESCRIBED IN THESE ENTRIES. WE HAVE A 2002 MPV ES WITH 54,000 MILES AND WERE RETURNING FROM A WEEKEND GATEWAY TO COER D ELEENE ID. LUCKILY WE STOPPED AT A STATE PARK TO STRETCH WHEN THE TRANSMISSION GAVE OUT, 130 MILES FROM HOME. AFTER ARRANGING FOR O…
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MY FAMILY & I JUST EXPERIENCE THE SAME CATASTROPHIC TRANSMISSION FAILURE AS DESCRIBED IN THESE ENTRIES. WE HAVE A 2002 MPV ES WITH 54,000 MILES AND WERE RETURNING FROM A WEEKEND GATEWAY TO COER D ELEENE ID. LUCKILY WE STOPPED AT A STATE PARK TO STRETCH WHEN THE TRANSMISSION GAVE OUT, 130 MILES FROM HOME. AFTER ARRANGING FOR OUR MPV TO BE TOWED TO THE NEAREST MAZDA DEALERSHIP I PONDERED WHAT WENT WRONG AND IF I OVERLOOKED SOMETHING. I CAME UP WITH THE FOLLOWING ITEMS. I PERFORMED ALL THE REGULARLY SCHEDULED MAINTENANCE. I BELIEVED I MENTIONED ON TWO SEPARATE SERVICE VISITS THAT THE VEHICLES RPM ARE RUNNING HIGH BEFORE A GEAR SHIFT OCCURRED BUT I DON'T SEE THESE COMMENTS IN THE CUSTOMER INVOICE. DURING OUR TRIP I DID NOTICE THE SHIFT FLARING BUT ONLY WHEN GOING UP MODERATE TO STEEP HILLS. I'M ALSO VERY DISAPPOINTED WITH MAZDA, I WAS EXPECTING A MUCH MORE RELIABLE & DEPENDABLE VEHICLE. I NOW QUESTION IF I'LL EVER PURCHASE A MAZDA MADE VEHICLE AGAIN. *TR
NHTSA ODI #10200230
39,167 miles · Aug 19, 2007
Electrical SystemPower Train
COMPLETE AND IMMEDIATE FAILURE OF TRANSMISSION ON HIGHWAY GOING 65 MPH OF 2002 MAZDA MPV WITH 39167 MILES FOLLOWED BY FAILURE OF FAILURE OF IGNITION COIL. MAZDA DID OFFER TO GO IN WITH HALF OF THE CHARGE AT $1624.27. IGNITION COIL WAS A 396.03 CHARGE *JB
NHTSA ODI #10200067
65,000 miles · Aug 19, 2007
Power Train
THE TRANSMISSION IN MY 2002 MAZDA MPV FAILED. THE MINIVAN AS LESS THAN 65000 MILES. THE TRANSMISSION FAILED WITHOUT WARNING AND IT'S CURRENTLY BEING REPAIRED. THE TRANSMISSION FAILURE LEFT ME AND MY WIFE AND 2 CHILDREN UNDER THE AGE OF 8 IN THE MIDDLE OF A 3 LANE HIGHWAY. STRANDED, I NEEDED A TOW TRUCK TO GET THE CAR TO THE RE…
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THE TRANSMISSION IN MY 2002 MAZDA MPV FAILED. THE MINIVAN AS LESS THAN 65000 MILES. THE TRANSMISSION FAILED WITHOUT WARNING AND IT'S CURRENTLY BEING REPAIRED. THE TRANSMISSION FAILURE LEFT ME AND MY WIFE AND 2 CHILDREN UNDER THE AGE OF 8 IN THE MIDDLE OF A 3 LANE HIGHWAY. STRANDED, I NEEDED A TOW TRUCK TO GET THE CAR TO THE REPAIR SHOP. I AM THE ORIGINAL OWNER OF THE MINIVAN AND IT'S INCREDIBLE THAT AN ENGINE WILL FAIL SO EARLY. *JB
NHTSA ODI #10200066
70,030 miles · Aug 7, 2007
Power Train
2002 MAZDA MPV ES HAD A TRANSMISSION FAILURE WITHOUT WARNING ON INTERSTATE. WE DID MAKE IT TO A EXIT RAMP, BUT COULD NOT PULL TO SIDE OF ROAD. WITH THREE CHILDREN UNDER THE AGE OF 8 WAS WORRIED ABOUT THERE SAFETY. MAZDA HAS INFORMED ME THAT THE INTERNAL PUMP IN TRANSMISSION GOES WITHOUT WARNING, STRIPING OUT GEARS. MY COST F…
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2002 MAZDA MPV ES HAD A TRANSMISSION FAILURE WITHOUT WARNING ON INTERSTATE. WE DID MAKE IT TO A EXIT RAMP, BUT COULD NOT PULL TO SIDE OF ROAD. WITH THREE CHILDREN UNDER THE AGE OF 8 WAS WORRIED ABOUT THERE SAFETY. MAZDA HAS INFORMED ME THAT THE INTERNAL PUMP IN TRANSMISSION GOES WITHOUT WARNING, STRIPING OUT GEARS. MY COST FOR A NEW TRANSMISSION IS 2800.00. UPON RESEARCHING THIS I AM FINDING THAT THIS IS A COMMON PROBLEM AMONG MPV OWNERS. FIRST AND FOREMOST I AM CONCERNED ABOUT THE SAFETY OF OTHERS WHEN A CATASTROPHIC FAILURE OCCURS WITHOUT WARNING. UNABLE TO MOVE A VEHICLE ON A BUSY HIGHWAY OR ROAD IS DANGEROUS. SECOND I HYPOTHESIZE THAT A DEFECT MAY EXIST WITH THE INTERNAL WORKINGS OF THE TRANSMISSION IN FINDING SO MANY OWNERS WITH THIS PROBLEM THROUGH MAZDA CLUBS, AND COMPLIANT WEBSITES. *JB
NHTSA ODI #10198710
Mileage unknown · Jul 19, 2007
Electrical System
I'M EXPERIENCING MISFIRE WITH THE 2002 MAZDA MPV. THE ENGINE COILS ARE THE CULPRIT. THIS IS A COMMON PROBLEM WITH MANY MPV OWNERS AND IS A MANUFACTURE DEFECT. IT CAUSES THE ENGINE TO JERK AND LOSE POWER AND CONSUME MORE GAS. SOME REPORTED THIS ISSUE WITH ONLY 25,000 MILES AND MINE IS AROUND 47,000. I BELIEVE THIS SHOULD BE A R…
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I'M EXPERIENCING MISFIRE WITH THE 2002 MAZDA MPV. THE ENGINE COILS ARE THE CULPRIT. THIS IS A COMMON PROBLEM WITH MANY MPV OWNERS AND IS A MANUFACTURE DEFECT. IT CAUSES THE ENGINE TO JERK AND LOSE POWER AND CONSUME MORE GAS. SOME REPORTED THIS ISSUE WITH ONLY 25,000 MILES AND MINE IS AROUND 47,000. I BELIEVE THIS SHOULD BE A RECALL FOR THIS IS A COMMON OCCURRENCE. *JB
NHTSA ODI #10196846
56,000 miles · Jul 17, 2007
Engine And Engine Cooling
ENGINE WAS RUNNING ROUGH AND MISFIRED. ONE DEALER SAID THIS WAS A TRANSMISSION MODULE. AFTER KEEPING IT FOR SEVERAL DAYS AND SAID THE SPARKS NEEDED ADJUSTING, WAITED ON THE TRANSMISSION MODULE BECAUSE IT WAS RUNNING FINE. THEN IT STOPPED SUDDENLY IN SNOWY WEATHER, TOWED, I WAS LEFT STRANDED FOR 2 HOURS IN COLD WEATHER, BATTERY …
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ENGINE WAS RUNNING ROUGH AND MISFIRED. ONE DEALER SAID THIS WAS A TRANSMISSION MODULE. AFTER KEEPING IT FOR SEVERAL DAYS AND SAID THE SPARKS NEEDED ADJUSTING, WAITED ON THE TRANSMISSION MODULE BECAUSE IT WAS RUNNING FINE. THEN IT STOPPED SUDDENLY IN SNOWY WEATHER, TOWED, I WAS LEFT STRANDED FOR 2 HOURS IN COLD WEATHER, BATTERY REPLACED, 2 MONTHS LATER IT WAS RUNNING EXTREMELY ROUGH AND MISFIRED. A NEW DEALER SAID IT WAS NOT THE TRANSMISSION MODULE BUT THE COILS AND ALL WOULD NEED TO BE REPLACED FOR A $1,000. THEY SAID 3 WERE BAD, BUT IF THEY REPLACED THOSE THEY WOULD BE BACK REDOING THE OTHERS WITH IN A FEW WEEKS. CAR HAD 56,000 MILES ,BUT WAS PAST WARRANTY DATE NOT WARRANTY MILEAGE. THIS SEEMED TO BE WHAT WAS WRONG ALL ALONG. I UNDERSTAND THE CATALYTIC CONVERTER MIGHT GO DUE TO THIS PROBLEM. I HAVE HEARD THAT COILS SHOULD NOT HAVE TO BE REPLACED AT THIS POINT.*AK
NHTSA ODI #10196548
24,200 miles · Jul 14, 2007
Electrical System
(2) OF THE BACK (3) IGNITION COILS FAILED, CAUSING THE MINIVAN TO MISFIRE AND RUN POORLY. THE MINIVAN HAS 24,000 MILES ON IT. THE COILS HAVE BEEN REDESIGNED, SINCE THERE WAS A DESIGN FLAW. MY MINIVAN IS ALMOST (5) YEARS, SO IT IS OUT OF WARRANTY. MANY OTHER MAZDA MPVS HAVE HAD THE SAME PROBLEM RECENTLY. *TR
NHTSA ODI #10196342
81,000 miles · Jun 26, 2007
StructureInjury
THE LIFTGATE DAMPER PIVOT BOLT BROKE, CAUSING THE LIFTGATE TO FALL ON MY HEAD. IT ONLY FELL A COUPLE OF INCHES BECAUSE OF MY HEIGHT. I SEE THERE IS A RECALL IN CANADA FOR THIS EXACT SAME ISSUE. I CALLED MAZDA - THEY STATED MY CAR WAS NOT COVERED BY THE RECALL. I SAVED THE OLD PART. I REPLACED THE 2 DAMPERS AND BOLTS - ABOUT 1…
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THE LIFTGATE DAMPER PIVOT BOLT BROKE, CAUSING THE LIFTGATE TO FALL ON MY HEAD. IT ONLY FELL A COUPLE OF INCHES BECAUSE OF MY HEIGHT. I SEE THERE IS A RECALL IN CANADA FOR THIS EXACT SAME ISSUE. I CALLED MAZDA - THEY STATED MY CAR WAS NOT COVERED BY THE RECALL. I SAVED THE OLD PART. I REPLACED THE 2 DAMPERS AND BOLTS - ABOUT 160.00 IN PARTS. BELOW IS THE CANADIAN RECALL NO: 2905L, DATE : 04/2005, MODEL: MAZDA MPV 2000-2004. SUBJECT: LIFTGATE STAY DAMPERS AND STUD BOLT REPLACEMENT. SUMMARY: NOTE: THIS RECALL IS APPLICABLE TO CANADIAN VEHICLES ONLY. ON CERTAIN VEHICLES, THE LIFTGATE STAY DAMPERS AND STUD BOLTS MAY RUST AND STICK TOGETHER, CAUSING THE STUD BOLTS TO BREAK OFF. IN THE WORST CASE, THIS CONDITION MAY ALLOW THE LIFTGATE TO SUDDENLY DROP DURING OPENING OR CLOSING, INJURING THE OPERATOR. CORRECTION: DEALERS WILL REPLACE THE LEFT AND RIGHT DAMPERS AND STUD BOLTS. *AK
NHTSA ODI #10194698
54,000 miles · Jun 1, 2007
Power Train
DRIVING ALONG WITH MY 2 1/2 YEAR OLD DAUGHTER ON THE FREEWAY IN VERY FAST AND VERY BUSY TRAFFIC CONDITIONS THE VAN SUDDENLY AND WITHOUT WARNING LOST ALL POWER TRANSFER TO THE WHEELS. THE RED LINES RACED UP INTO THE RED, BUT THE VAN WOULD NOT BE PROPELLED ANY FURTHER BY ENGINE POWER. I HAD TO COAST NEARLY A MILE OR MORE ON SHOULD…
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DRIVING ALONG WITH MY 2 1/2 YEAR OLD DAUGHTER ON THE FREEWAY IN VERY FAST AND VERY BUSY TRAFFIC CONDITIONS THE VAN SUDDENLY AND WITHOUT WARNING LOST ALL POWER TRANSFER TO THE WHEELS. THE RED LINES RACED UP INTO THE RED, BUT THE VAN WOULD NOT BE PROPELLED ANY FURTHER BY ENGINE POWER. I HAD TO COAST NEARLY A MILE OR MORE ON SHOULDER LESS RUSH HOUR HIGHWAY, ALL THE WHILE TRANSITIONED LANES TO THE FIRST EXIT I COULD ACCESS, THEN AS MOMENTUM DECREASED I HAD TO STEP OUT OF THE CAR INTO EXTREMELY HEAVY TRAFFIC AND PUSH A FURTHER 30 YARDS TO THE FIRST TURN-OFF, DRIVERS DOOR OPEN, BABY SCREAMING WITH 55 MILE AN HOUR TRAFFIC SCREECHING AND SWERVING AROUND ME AND THE BLIND CORNER I WAS HIDDEN BEHIND. THE VAN HAS 54,000 MILES ON IT AND IS WELL LOOKED AFTER MAY I ADD. NOW MAZDA SAYS "NOT THEIR PROBLEM" BUT LOOK AT ALL THE OTHER PEOPLE ON HERE WITH THE EXACT SAME STORY! LOW MILEAGE 2002 MAZDA MPV DROPS TRANSMISSION WITH NO WARNING IN BUSY TRAFFIC. ITS A WONDER NO ONE HAS BEEN KILLED OR INJURED. I FEEL LUCKY FOR ME AND MY DAUGHTER. THEY ARE NOW ATTEMPTING TO CHARGE ME WITH $4000.00 FOR A REBUILT TRANSMISSION, 1/4 OF WHAT I PAID FOR THE CAR USED 10 MONTHS AGO. YES THE CAR IS OUT OF WARRANTY, BUT EVERY MANUFACTURER WORTH THEIR SALT OFFERS "GOOD WILL" PROGRAMS FOR THINGS LIKE THIS, NOT MAZDA. LAST MAZDA I BUY, NOT ONLY IS MY MOST PRECIOUS POSSESSION, MY FAMILY, LEFT IN HARMS WAY BUT THEN THEY TRY TO SOAK YOU AFTERWARDS. DON'T BUY A MAZDA THAT'S MY ADVICE. WHY NO RECALL BY THE WAY? *TR
NHTSA ODI #10192269
Official recalls
4May 19, 2004
ON CERTAIN MINIVANS EQUIPPED WITH CRUISE CONTROL, THE CRUISE CONTROL ACTUATOR CABLE MAY BE BROKEN DUE TO INSUFFICIENT STRENGTH (GROUP 1). ALSO INCLUDED ARE CERTAIN 2000-2001 MINIVANS EQUIPPED WITH CRUISE CONTROL BUILT BETWEEN MARCH 31, 1999 AND MARCH 31, 2001, THAT HAVE HAD THE CRUISE CONTROL REPAIRED AND POSSIBLY HAD A DEFECTIVE CABLE INSTALLED DURING THAT REPAIR (GROUP 2).
Consequence & remedy
Consequence: IT IS POSSIBLE THAT THE BROKEN ACTUATOR CABLE MAY BE OUT OF POSITION AND COULD INTERFERE WITH THE OPERATION OF THE ACCELERATOR CABLE, PREVENTING A DECREASE IN ENGINE SPEED WHILE DRIVING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE ACTUATOR CABLE. OWNER NOTIFICATION FOR VEHICLES INVOLVED IN GROUP 1 BEGAN ON JULY 7, 2004. OWNER NOTIFICATION FOR VEHICLES INVOLVED IN GROUP 2 BEGAN ON SEPTEMBER 10, 2004. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500.
Jun 5, 2003
ON CERTAIN MINI VANS AND PASSENGER VEHICLES, THE SOCKET HOLDER IN THE FOG LIGHTS IS INSTALLED IN THE LAMP CASING USING PRESSURE. DURING OPERATION OF THE FOG LIGHT, THE HEAT FROM THE BULB CAN EXPAND THE SOCKET HOLDER. THE EXPANSION CAN FORCE THE SOCKET HOLDER REARWARD. AFTER REPEATEDLY BEING SUBJECT TO THIS EXPANSION, IF THE FOG LIGHT IS ALSO SUBJECTED TO VIBRATION DURING VEHICLE OPERATION, THE SOCKET HOLDER WITH THE BULB HOLDER AND THE WIRING HARNESS MAY SEPARATE FROM THE FOG LIGHT CASING.
Consequence & remedy
Consequence: SHOULD THIS OCCUR, THE BULB SOCKET AND THE HARNESS CAN DROP INSIDE THE BUMPER AND POSSIBLY BUT RARELY, THE HEAT GENERATED BY THE BULB CAN CAUSE THE BUMPER TO BURN.
Remedy: DEALERS WILL INSTALL A SPRING TO PREVENT THE SOCKET HOLDER FROM SEPARATING FROM THE LAMP CASE. OWNER NOTIFICATION BEGAN ON JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
Feb 13, 2003
ON CERTAIN MINI VANS EQUIPPED WITH FRONT FOG LIGHTS,THE FOG LIGHT BULB SOCKET MAY HAVE BEEN INSTALLED IMPROPERLY.
Consequence & remedy
Consequence: IF THE VEHICLE CONTINUES TO BE USED WITH THIS CONDITION, THE BULB SOCKET AND THE WIRING HARNESS MAY SEPARATE FROM THE FOG LIGHT HOUSING IF EXPOSED TO SHOCK AND/OR VIBRATION AND DROP INSIDE THE BUMPER. SHOULD THIS OCCUR, THE OPERATION OF THE FOG LIGHT MAY THEN CAUSE THE BUMPER TO BURN.
Remedy: DEALERS WILL INSPECT THE INSTALLATION CONDITION OF THE FOG LIGHT BULB ASSEMBLY, AND REPAIR IT WHEN NECESSARY. OWNER NOTIFICATION BEGAN MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
Mar 20, 2002
CERTAIN MINI VANS FAIL TO COMPLY TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." AN INCORRECT GROSS AXLE WEIGHT RATING (GAWR) WAS INDICATED ON THE CERTIFICATION LABEL.
Consequence & remedy
Consequence: Not supplied
Remedy: OWNERS WILL BE MAILED ACCURATE CERTIFICATION LABELS AND INSERTS FOR THE OWNER'S MANUAL. OWNER NOTIFICATION BEGAN JUNE 12, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗