THE LIFTGATE DAMPER PIVOT BOLT BROKE, CAUSING THE LIFTGATE TO FALL ON MY HEAD. IT ONLY FELL A COUPLE OF INCHES BECAUSE OF MY HEIGHT. I SEE THERE IS A RECALL IN CANADA FOR THIS EXACT SAME ISSUE. I CALLED MAZDA - THEY STATED MY CAR WAS NOT COVERED BY THE RECALL. I SAVED THE OLD PART. I REPLACED THE 2 DAMPERS AND BOLTS - ABOUT 1…
Read full complaint
THE LIFTGATE DAMPER PIVOT BOLT BROKE, CAUSING THE LIFTGATE TO FALL ON MY HEAD. IT ONLY FELL A COUPLE OF INCHES BECAUSE OF MY HEIGHT. I SEE THERE IS A RECALL IN CANADA FOR THIS EXACT SAME ISSUE. I CALLED MAZDA - THEY STATED MY CAR WAS NOT COVERED BY THE RECALL. I SAVED THE OLD PART. I REPLACED THE 2 DAMPERS AND BOLTS - ABOUT 160.00 IN PARTS. BELOW IS THE CANADIAN RECALL NO: 2905L, DATE : 04/2005, MODEL: MAZDA MPV 2000-2004. SUBJECT: LIFTGATE STAY DAMPERS AND STUD BOLT REPLACEMENT. SUMMARY: NOTE: THIS RECALL IS APPLICABLE TO CANADIAN VEHICLES ONLY. ON CERTAIN VEHICLES, THE LIFTGATE STAY DAMPERS AND STUD BOLTS MAY RUST AND STICK TOGETHER, CAUSING THE STUD BOLTS TO BREAK OFF. IN THE WORST CASE, THIS CONDITION MAY ALLOW THE LIFTGATE TO SUDDENLY DROP DURING OPENING OR CLOSING, INJURING THE OPERATOR. CORRECTION: DEALERS WILL REPLACE THE LEFT AND RIGHT DAMPERS AND STUD BOLTS. *AK
NHTSA ODI #10194698
Mileage unknown · Jun 26, 2006
Structure
WHEN RAISING THE REAR LIFT GATE DOOR, ONE OF THE BOLTS THAT SECURES THE LIFTING PISTON TO THE VAN BROKE AND THE LIFT GATE FELL. THE PERSON LIFTING THE DOOR WAS ABLE TO GET OUT OF THE WAY SO NO ONE WAS INJURED. I CONTACTED MY MAZDA DEALER TO REPORT IT TO MAZDA BUT THE SERVICE MANAGER TALKED ME INTO LETTING THEM REPLACE BOTH PISTO…
Read full complaint
WHEN RAISING THE REAR LIFT GATE DOOR, ONE OF THE BOLTS THAT SECURES THE LIFTING PISTON TO THE VAN BROKE AND THE LIFT GATE FELL. THE PERSON LIFTING THE DOOR WAS ABLE TO GET OUT OF THE WAY SO NO ONE WAS INJURED. I CONTACTED MY MAZDA DEALER TO REPORT IT TO MAZDA BUT THE SERVICE MANAGER TALKED ME INTO LETTING THEM REPLACE BOTH PISTONS NO CHARGE. THE BOLT THAT BROKE WAS RUSTED AND SO WAS THE OTHER ONE. I THINK THEY SHOULD INSPECT ALL VEHICLES AND REPLACE THEM. *JB
NHTSA ODI #10160744
18,000 miles · Aug 27, 2003
StructureInjury
CONSUMER CALLED COMPLAINING ABOUT ELECTRICAL DOOR PROBLEMS. CONSUMER WAS PUTTING HER CHILD IN VEHICLE AND HER WRIST HIT THE ELECTRONIC SYSTEM THAT CAUSED THE DOOR TO CLOSE PARTIALLY, AND IT GAVE HER AN ELECTRICAL SHOCK WHICH BRUISED HER WRIST. DEALER WAS CONTACTED, AND MECHANIC AT DEALER TOLD HER THAT IT WAS NORMAL ,THAT H…
Read full complaint
CONSUMER CALLED COMPLAINING ABOUT ELECTRICAL DOOR PROBLEMS. CONSUMER WAS PUTTING HER CHILD IN VEHICLE AND HER WRIST HIT THE ELECTRONIC SYSTEM THAT CAUSED THE DOOR TO CLOSE PARTIALLY, AND IT GAVE HER AN ELECTRICAL SHOCK WHICH BRUISED HER WRIST. DEALER WAS CONTACTED, AND MECHANIC AT DEALER TOLD HER THAT IT WAS NORMAL ,THAT HE ALWAYS GETS A SHOCK WHEN USING ANY TYPE OF METAL TOOLS. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL.*AK
NHTSA ODI #10037800
Mileage unknown · Sep 12, 2002
StructureInjury
WHILE EXITING THE VEHICLE, CONSUMER'S STAINLESS STEEL WRISTWATCH TOUCHED THE THREE PRONGS THAT PROTRUDED FROM THE DOOR OPENING AT THE POINT WHERE THE AUTOMATIC SIDE DOORS CLOSE. CONSUMER WAS ELECTROCUTED AND LATER REALIZED HER WRIST HAD BURNED. CONSUMER IS CONCERNED THAT A SMALL CHILD WITH METAL IN THEIR HAND OR AN AGED PERSON…
Read full complaint
WHILE EXITING THE VEHICLE, CONSUMER'S STAINLESS STEEL WRISTWATCH TOUCHED THE THREE PRONGS THAT PROTRUDED FROM THE DOOR OPENING AT THE POINT WHERE THE AUTOMATIC SIDE DOORS CLOSE. CONSUMER WAS ELECTROCUTED AND LATER REALIZED HER WRIST HAD BURNED. CONSUMER IS CONCERNED THAT A SMALL CHILD WITH METAL IN THEIR HAND OR AN AGED PERSON WITH A HEART CONDITION MIGHT FIND THEMSELVES INJURED IN THE SAME WAY. DEALERSHIP WAS NOTIFIED OF INCIDENT. *TT
ON CERTAIN MINIVANS EQUIPPED WITH CRUISE CONTROL, THE CRUISE CONTROL ACTUATOR CABLE MAY BE BROKEN DUE TO INSUFFICIENT STRENGTH (GROUP 1). ALSO INCLUDED ARE CERTAIN 2000-2001 MINIVANS EQUIPPED WITH CRUISE CONTROL BUILT BETWEEN MARCH 31, 1999 AND MARCH 31, 2001, THAT HAVE HAD THE CRUISE CONTROL REPAIRED AND POSSIBLY HAD A DEFECTIVE CABLE INSTALLED DURING THAT REPAIR (GROUP 2).
Consequence & remedy
Consequence: IT IS POSSIBLE THAT THE BROKEN ACTUATOR CABLE MAY BE OUT OF POSITION AND COULD INTERFERE WITH THE OPERATION OF THE ACCELERATOR CABLE, PREVENTING A DECREASE IN ENGINE SPEED WHILE DRIVING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE ACTUATOR CABLE. OWNER NOTIFICATION FOR VEHICLES INVOLVED IN GROUP 1 BEGAN ON JULY 7, 2004. OWNER NOTIFICATION FOR VEHICLES INVOLVED IN GROUP 2 BEGAN ON SEPTEMBER 10, 2004. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500.
ON CERTAIN MINI VANS AND PASSENGER VEHICLES, THE SOCKET HOLDER IN THE FOG LIGHTS IS INSTALLED IN THE LAMP CASING USING PRESSURE. DURING OPERATION OF THE FOG LIGHT, THE HEAT FROM THE BULB CAN EXPAND THE SOCKET HOLDER. THE EXPANSION CAN FORCE THE SOCKET HOLDER REARWARD. AFTER REPEATEDLY BEING SUBJECT TO THIS EXPANSION, IF THE FOG LIGHT IS ALSO SUBJECTED TO VIBRATION DURING VEHICLE OPERATION, THE SOCKET HOLDER WITH THE BULB HOLDER AND THE WIRING HARNESS MAY SEPARATE FROM THE FOG LIGHT CASING.
Consequence & remedy
Consequence: SHOULD THIS OCCUR, THE BULB SOCKET AND THE HARNESS CAN DROP INSIDE THE BUMPER AND POSSIBLY BUT RARELY, THE HEAT GENERATED BY THE BULB CAN CAUSE THE BUMPER TO BURN.
Remedy: DEALERS WILL INSTALL A SPRING TO PREVENT THE SOCKET HOLDER FROM SEPARATING FROM THE LAMP CASE. OWNER NOTIFICATION BEGAN ON JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
ON CERTAIN MINI VANS EQUIPPED WITH FRONT FOG LIGHTS,THE FOG LIGHT BULB SOCKET MAY HAVE BEEN INSTALLED IMPROPERLY.
Consequence & remedy
Consequence: IF THE VEHICLE CONTINUES TO BE USED WITH THIS CONDITION, THE BULB SOCKET AND THE WIRING HARNESS MAY SEPARATE FROM THE FOG LIGHT HOUSING IF EXPOSED TO SHOCK AND/OR VIBRATION AND DROP INSIDE THE BUMPER. SHOULD THIS OCCUR, THE OPERATION OF THE FOG LIGHT MAY THEN CAUSE THE BUMPER TO BURN.
Remedy: DEALERS WILL INSPECT THE INSTALLATION CONDITION OF THE FOG LIGHT BULB ASSEMBLY, AND REPAIR IT WHEN NECESSARY. OWNER NOTIFICATION BEGAN MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
CERTAIN MINI VANS FAIL TO COMPLY TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." AN INCORRECT GROSS AXLE WEIGHT RATING (GAWR) WAS INDICATED ON THE CERTIFICATION LABEL.
Consequence & remedy
Consequence: Not supplied
Remedy: OWNERS WILL BE MAILED ACCURATE CERTIFICATION LABELS AND INSERTS FOR THE OWNER'S MANUAL. OWNER NOTIFICATION BEGAN JUNE 12, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2002 Mazda Mpv Problems, Complaints & Recalls | Skip That Year
Illustration