OIL BURNING SMELL WAS FILLING THE CABIN OF THE VAN WHENEVER IT WAS RUNNING. BROUGHT THE VAN IN TO HAVE THEM FIND OUT WHAT WAS HAPPENING, THEY PUT DYE IN THE OIL TO TRACK AN OIL LEAK WHICH WAS LEAKING ON THE EXHAUST DIRECTLY BEHIND THE ENGINE. RETURNED A WEEK LATER TO FIND OUT THEY BELIEVED IT WAS THE TIMING COVER AND ORDERED PAR…
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OIL BURNING SMELL WAS FILLING THE CABIN OF THE VAN WHENEVER IT WAS RUNNING. BROUGHT THE VAN IN TO HAVE THEM FIND OUT WHAT WAS HAPPENING, THEY PUT DYE IN THE OIL TO TRACK AN OIL LEAK WHICH WAS LEAKING ON THE EXHAUST DIRECTLY BEHIND THE ENGINE. RETURNED A WEEK LATER TO FIND OUT THEY BELIEVED IT WAS THE TIMING COVER AND ORDERED PARTS TO REPLACE THE GASKET. RETURNED A WEEK LATER AND LEFT VAN TO BE REPAIRED. TWO DAYS LATER WE PICKED THE VAN UP AND DROVE HOME. THE NEXT DAY THE SMELL WAS BACK. CALLED THE DEALERSHIP BACK AND HAD TO SCHEDULE ANOTHER APOINTMENT (A WEEK LATER) WHICH THEY SAID THEY COULD NOT FIND ANY LEAK. THERE IS FLUID (POSSIBLY TRANSMISSION FLUID ) LEAKING ON THE OTHER SIDE OF THE ENGINE. I HAVE ANOTHER APOINTMENT SCHEDULED TO RETURN FOR OTHER ISSUES SUCH AS THE DASH LIGHTS FLICKERING ON AND OFF WHEN VEHICLE IS COLD, AND A THUMPING NOISE IN THE FRONT OF VEHICLE. THIS VAN ONLY HAS 14000 MILES ON IT AND I DO NOT NEED IT TO CATCH ON FIRE...
NHTSA ODI #10002823
Mileage unknown · Sep 12, 2002
Engine And Engine Cooling
WE HAVE HAD A TERRIBLE "ROTTEN EGG" SMELL COMING FROM OUR EXHAUST SINCE WE HAVE PURCHASED THE VEHICLE. WE WERE TOLD BY THE DEALER THAT THE VAN WOULD BE REPLACED WITHOUT ANY INCONVENIENCE TO US. THE DEALER LATER WITHDREW THAT OFFER BECAUSE MAZDA CORPORATION FELT THIS WAS AN ISOLATED INCIDENT. WE WERE ALSO INFORMED BY THE DEALER T…
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WE HAVE HAD A TERRIBLE "ROTTEN EGG" SMELL COMING FROM OUR EXHAUST SINCE WE HAVE PURCHASED THE VEHICLE. WE WERE TOLD BY THE DEALER THAT THE VAN WOULD BE REPLACED WITHOUT ANY INCONVENIENCE TO US. THE DEALER LATER WITHDREW THAT OFFER BECAUSE MAZDA CORPORATION FELT THIS WAS AN ISOLATED INCIDENT. WE WERE ALSO INFORMED BY THE DEALER TO TRY 3 TAN FULLS OF THE SAME GASOLINE AND THE SMELL WOULD GO AWAY. THEY TOLD US IF THIS DID NOT WORK TO GO TO OTHER GAS STATIONS AND START THIS PROCESS ALL OVER AGAIN UNTIL WE FOUND A BRAND THAT WOULD WORK. WE HAVE TRIED THIS AND HAVE NO IMPROVEMENT IN THE SMELL. WE WERE ALSO TOLD BY THE DEALER THAT FORD MOTOR COMPANY (WHO MAKES THE ENGINE) ISSUED A STATEMENT TO MAZDA SERVICE CENTERS THAT THIS SMELL WILL GO AWAY BETWEEN 8,000 TO 12,000 MILES. I ASKED THE DEALER, MAZDA CORP., AND FORD MOTOR CO. FOR A WRITTEN COPY OF THIS STATEMENT, AND NO ONE COULD PROVIDE ONE FOR ME. HAVE YOU HAD OTHER COMPLAINTS ABOUT THIS DEFECT? I DO NOT BELIEVE IT IS REASONABLE TO EXPECT A CUSTOMER TO PUT UP WITH THIS SMELL FOR UP TO 12,000 MILES. IT IS VERY EMBARRASING WHEN PEOPLE PULL UP NEXT TO YOU IN TRAFFIC AND HOLD THEIR NOSE BECAUSE OF THE TERRIBLE SMELL FROM OUR EXHAUST (THIS HAS ACTUALLY HAPPENED.) HAVE THEIR BEEN ANY RECALLS ISSUED TO CORRECT THIS DEFECT? THANK YOU.*AK
NHTSA ODI #767094
Mileage unknown · Aug 14, 2002
Engine And Engine Cooling
WHILE COMING TO A RED LIGHT AND APPLYING BRAKES VEHICLES ENGINE DIED. CAUSE UNKNOWN. *AK CONSUMER CLAIMS THIS IS A FACTORY DEFECT. MAZDA OFFERED CONSUMER AN EXTENDED WARRANTY. *JG
ON CERTAIN MINIVANS EQUIPPED WITH CRUISE CONTROL, THE CRUISE CONTROL ACTUATOR CABLE MAY BE BROKEN DUE TO INSUFFICIENT STRENGTH (GROUP 1). ALSO INCLUDED ARE CERTAIN 2000-2001 MINIVANS EQUIPPED WITH CRUISE CONTROL BUILT BETWEEN MARCH 31, 1999 AND MARCH 31, 2001, THAT HAVE HAD THE CRUISE CONTROL REPAIRED AND POSSIBLY HAD A DEFECTIVE CABLE INSTALLED DURING THAT REPAIR (GROUP 2).
Consequence & remedy
Consequence: IT IS POSSIBLE THAT THE BROKEN ACTUATOR CABLE MAY BE OUT OF POSITION AND COULD INTERFERE WITH THE OPERATION OF THE ACCELERATOR CABLE, PREVENTING A DECREASE IN ENGINE SPEED WHILE DRIVING, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE ACTUATOR CABLE. OWNER NOTIFICATION FOR VEHICLES INVOLVED IN GROUP 1 BEGAN ON JULY 7, 2004. OWNER NOTIFICATION FOR VEHICLES INVOLVED IN GROUP 2 BEGAN ON SEPTEMBER 10, 2004. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500.
ON CERTAIN MINI VANS AND PASSENGER VEHICLES, THE SOCKET HOLDER IN THE FOG LIGHTS IS INSTALLED IN THE LAMP CASING USING PRESSURE. DURING OPERATION OF THE FOG LIGHT, THE HEAT FROM THE BULB CAN EXPAND THE SOCKET HOLDER. THE EXPANSION CAN FORCE THE SOCKET HOLDER REARWARD. AFTER REPEATEDLY BEING SUBJECT TO THIS EXPANSION, IF THE FOG LIGHT IS ALSO SUBJECTED TO VIBRATION DURING VEHICLE OPERATION, THE SOCKET HOLDER WITH THE BULB HOLDER AND THE WIRING HARNESS MAY SEPARATE FROM THE FOG LIGHT CASING.
Consequence & remedy
Consequence: SHOULD THIS OCCUR, THE BULB SOCKET AND THE HARNESS CAN DROP INSIDE THE BUMPER AND POSSIBLY BUT RARELY, THE HEAT GENERATED BY THE BULB CAN CAUSE THE BUMPER TO BURN.
Remedy: DEALERS WILL INSTALL A SPRING TO PREVENT THE SOCKET HOLDER FROM SEPARATING FROM THE LAMP CASE. OWNER NOTIFICATION BEGAN ON JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
ON CERTAIN MINI VANS EQUIPPED WITH FRONT FOG LIGHTS,THE FOG LIGHT BULB SOCKET MAY HAVE BEEN INSTALLED IMPROPERLY.
Consequence & remedy
Consequence: IF THE VEHICLE CONTINUES TO BE USED WITH THIS CONDITION, THE BULB SOCKET AND THE WIRING HARNESS MAY SEPARATE FROM THE FOG LIGHT HOUSING IF EXPOSED TO SHOCK AND/OR VIBRATION AND DROP INSIDE THE BUMPER. SHOULD THIS OCCUR, THE OPERATION OF THE FOG LIGHT MAY THEN CAUSE THE BUMPER TO BURN.
Remedy: DEALERS WILL INSPECT THE INSTALLATION CONDITION OF THE FOG LIGHT BULB ASSEMBLY, AND REPAIR IT WHEN NECESSARY. OWNER NOTIFICATION BEGAN MARCH 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
CERTAIN MINI VANS FAIL TO COMPLY TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." AN INCORRECT GROSS AXLE WEIGHT RATING (GAWR) WAS INDICATED ON THE CERTIFICATION LABEL.
Consequence & remedy
Consequence: Not supplied
Remedy: OWNERS WILL BE MAILED ACCURATE CERTIFICATION LABELS AND INSERTS FOR THE OWNER'S MANUAL. OWNER NOTIFICATION BEGAN JUNE 12, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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