2018 Mazda MAZDA6

Took care for routine maintenance to car dealer (Ourisman Mazda Rockville MD). No problems with car. They reported that I had an 'Coolant Leak at the Cylinder Head'. Cost to fix: $6412.47 They reported that it was 'normal wear and tear'. I found a service bulletin from Mazda whereby they admit a manufacturing defect that affected 2.5T engines. They corrected on March 25th, 2021. However, engines prior to this date had this defect. No recalls were created. No warning to owners. My car was within the mileage warranty when they identified the defect (<60k miles and < 5 yrs old). While my car is less than 5 years old, they now identified the leak, but it has over 60k miles. The local dealer said I was out of warranty and there is nothing they could do. I spoke with Mazda North American Operation and reported the Technical Service Bulletin that they put out on 10/15/21 (after they had already identified the problem, re-engineered the engine, and changed the manufacturing line), I also explained what was reported to me by Ourisman Mazda and emailed her all the documents. She reported that she would be getting back to me in 24-48 hrs.

The contact owns a 2018 Mazda Mazda6. The contact received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Hello, I contacted Fremont mazda dealer to fix the below recall. I booked multiple appointment with this dealer to fix the recall but after visiting there service center location they give me reason they are unable to fix it by saying they don't have a part required for fixing the recall Manufacturer Recall Number5321K NHTSA Recall Number21V-875 Please help me to fix this recall as soon as possible. My next appointment schedule at fremont mazda delership on 9th Aptil. Dealer contact number +15104032525 Thanks, Akshay

The contact owns a 2018 Mazda Mazda6. The contact stated that while driving at low speeds, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact then received notification of NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The dealer was also notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 27,000. VIN tool confirms parts are not available.

I took my car in for scheduled maintenance and the technicians at the Mazda dealer found out the tensioner and belt needed to be replaced, when the car is less than 36k in miles. Vehicles being repaired under warranty but a tensioner should not be going out this early in the lifespan of a 2 year old car. I have found a lot of people are complaining for the same issue. This can cause the cars to not run as there’s no notice ahead of time that the belt and tensioner are bad. I do have paper work stating tensioner problems. Vehicles should be recalled due to poor manufacturing and parts making it unsafe on the road.

THE FRONT AND REAR SUSPENSION POPS, CLUNKS, THE VEHICLE SHAKES, VIBRATION ALSO HAPPENS, IT ALSO CAUSING TIRES TO BE REPLACED FASTER THAN NORMAL THEY GO BOLD IN THE CENTER ITS CAUSING NOW THE AXLES TO SHAKE AT NIGHT TIME YOU CAN SEE THE REFLECTION FROM HEADLIGHTS BOUNCING, THEY HAVE TSB'S ON THIS SUSPENSION ISSUE HOWEVER NOT FOR 2018 ONLY 14-16 MAZDA 6S I BELIEVE AND SUPPOSEDLY THE ISSUE WAS CORRECTED WELL THEY LIED BECAUSE MINE IS A 18 AND IT IS A DISASTER, MY TRANSMISSION IS NOW SHIFTING VERY HARD FROM 1ST TO SECOND GEAR, TURN WHEEL IT MAKES A LOUD CLUNK SOUND OR POPPING SOUND, GO OVER A DIP IN ROAD DOES THE SAME THING, YOU GO OVER A BUMP THE VEHICLE FEELS SOGGY, IT LIKE DRIBBLES, IT CAUSES THE VEHICLE TO SWAY.. IT'S HORRIBLE, ALSO THE BRAKES WAS SHAKING AT 15K MILES, FOUND OUT IT'S TSBS ON THIS ISSUE AND OF COURSE THE DEALERSHIP DIDN'T FIX FOR FREE, CHARGED ME OVER 600 DOLLARS FOR A ISSUE THAT HAS A TSB ON.

I WAS DRIVING ON A STREET AND MY CHECK ENGINE LIGHT, TCS/DSC LIGHT, SBS/SCBS LIGHT, MRCC LIGHT, AND WARNING LIGHT APPEARED ON MY DASHBOARD. MY CAR THEN STARTED PUTTING OR JERKY. IT FELT AS MY CAR WAS VERY WEAK AS IF IT WAS GOING TO GIVE OUT. THIS IS THE THIRD TIME THESE SAME MALFUNCTIONS APPEARED. EACH TIME IT OCCURRED I TOOK MY CAR TO THE MAZDA DEALERSHIP. THE FIRST TIME THEY DID NOT FIND A PROBLEM BECAUSE THE WARNING LIGHT HAD ALREADY TURNED OFF. THE SECOND TIME(SEPTEMBER 5), THEY GAVE ME A NEW BATTERY AND NEW COMPUTER SOFTWARE. IT IS NOW AT THE DEALERSHIP AGAIN. THIS SITUATION IS VERY SCARY AND I NEED TO KNOW WHY THIS IS HAPPENING

MY MAZDA6 SPONTANEOUSLY CAUGHT ON FIRE WHILE IT WAS PARKED ON A STREET AND COMPLETELY BURNED DOWN. THE FAULT/PROBLEM CAUSE IS UNKNOWN AT THIS TIME BUT I SUSPECT THERE WAS WIRING/ELECTRICAL FAULT AND MANUFACTURING AND DESIGN DEFECT. BOTH THE SHERIFF'S DEPARTMENT AND FIRE DEPARTMENT WERE INVOLVED IN ASSISTING ME IN THIS INCIDENT. I AM STILL WAITING FOR REPORTS FROM LAW ENFORCEMENT/FIRST RESPONDERS. MAZDA HAS REFUSED TO ADDRESS THIS SITUATION WITHOUT ME PROVIDING THEM WITH AN "INSPECTION REPORT SUPPORTING THE CLAIM A DEFECT WAS PRESENT AND SAID DEFECT CAUSED THE FIRE." AS I WAS ONLY A LESSEE OF THE VEHICLE, I HAVE NO POSSESSION OF THE VEHICLE AND, THEREFORE, I CANNOT ORDER AN INSPECTION ON THE VEHICLE. MAZDA IS ACTING IN BAD-FAITH.