2017 Mazda6 Infotainment System also found in Mazda CX-5. Known as "Ghost Touch," it is a known issue acknowledged by the company and dealerships. Available for inspection upon request. The Infotainment system controls navigation, ADAS heads up navigation, illumination of instruments and other driver instrumentation and safe…
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2017 Mazda6 Infotainment System also found in Mazda CX-5. Known as "Ghost Touch," it is a known issue acknowledged by the company and dealerships. Available for inspection upon request. The Infotainment system controls navigation, ADAS heads up navigation, illumination of instruments and other driver instrumentation and safety warning systems. Above a set speed the screen is NOT a touch screen. When the car slows below a preset speed or is stopped, the display screen becomes a touch screen. The screen will then randomly and intermittently begin to reset itself, changing between and altering settings. This was repaired by Mazda on pre-2016 models, but Mazda declined on 2017-2020 models. This has the potential of causing accidents by making instrumentation unreadable, random dialing bluetooth phone connections, etc. As stated search for "Ghost touch Mazda" and you will find many references and complaints. The problem is ongoing since 2021. The component has apparently been upgraded but will cost 700+ to repair.
Mazda North American Operations (Mazda) is recalling certain model year 2017 Mazda6 vehicles manufactured August 12, 2016, to September 28, 2016 and equipped with optional accessory fog lights. Due to an incorrect combination switch being installed, the turn signals may not automatically cancel by the rotation of the steering wheel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: A vehicle continuously driven with the turn signal flashing may result in confusion to other drivers, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will replace the combination switch, free of charge. The recall began December 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0316J.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2017 Mazda MAZDA6 Problems, Complaints & Recalls | Skip That Year