2016 Mazda MAZDA6

TL* THE CONTACT OWNED A 2016 MAZDA M6. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH IN THE SNOW, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE LOST ALL POWERS AS THE STEERING FAILED. THE VEHICLE SLIDE AND REAR-END THE VEHICLE IN FRONT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE PASSENGER SIDE DOOR AIR BAG WAS THE ONLY AIR BAG THAT DEPLOYED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AFTER THE INCIDENT. THE CONTACT ALSO STATED THAT THE PARKING BRAKE WAS ENGAGED AND FAILED TO DISENGAGE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LOWER BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD WHERE THE VEHICLE WAS DEEMED A TOTAL LOSS HOWEVER, THE CONTACT HAS RETAINED THE VEHICLE. THE CONTACT CALLED CONTINENTAL (4800 OLD SEWARD HIGHWAY, ANCHORAGE, AK 99503) AND WAS TOLD THAT THERE WAS NO RECALL. THE MANUFACTURER WAS CALLED BUT NO ONE ANSWERED THE PHONE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,900.

DRIVING ALONG A HIGHWAY (LEFT SIDE OF ROAD) I CRASHED INTO LARGE BOULDERS OF CONCRETE SCATTERED ALONG THE ROAD THAT WAS CAUSED BY A PREVIOUS ACCIDENT. TRAVELING AT 60 MPH MY VEHICLE LAUNCHED OFF THE GROUND SLAMMING BACK DOWN ON ALL FOUR TIRES. MY VEHICLE THEN SPUN OUT OF CONTROL CRASHING TO THE SIDE GUARD RAIL IMPACTING THE SIDE OF THE VEHICLE 2X'S (RIGHT SIDE OF ROAD) RESULTING IN DISABLING DAMAGE TO MY VEHICLE. TO MY SURPRISE THE AIRBAGS DID NOT DEPLOY (PARTICULARLY MY SIDE AIRBAGS). LATER I LEARNED THAT MAZDA (MANUFACTURE) REPORTED A RECALL FOR MY VEHICLE RELATING TO A POTENTIAL MALFUNCTION OF SIDE AIRBAGS. UPON MY DISCOVERY I LEARNED THAT MAZDA HAD LEARNED OF THE DEFECT AROUND AUGUST 2019, BUT HAD NOT ISSUED A RECALL NOTICE ON THEIR WEBSITE UNTIL JANUARY 1ST 2020. MY ACCIDENT TOOK PLACE DEC 4TH 2019, AND I SHOULD ALSO ADD THAT AS OF YET MAZDA STILL HAS NOT MADE ANY DIRECT ATTEMPTS (EMAIL, MAIL, PHONE) TO NOTIFY ME OF THE POTENTIAL HAZARD. HAD IT NOT BEEN FOR MY OWN INQUIRIES I STILL MAY HAVE NOT KNOWN THAT THERE WAS A SAFETY ISSUE WITHIN MY VEHICLE ESPECIALLY WHEN I NEEDED IT THE MOST. I DON'T WANT TO COME OFF AS BEING DRAMATIC BUT THAT ACCIDENT I WAS INVOLVED IN COULD OF COST MY WIFE AND I OUR LIVES. FOR THAT REASON I AM SEEKING TO RETRIEVE THE EVENT DATA RECORDS (EDR) OF MY VEHICLE SO THAT I MAY DETERMINE IF THE AIRBAGS FAILED TO DEPLOY AS NOTED AS A POTENTIAL HAZARD OR IF THE IMPACT AND DAMAGES WHERE SIMPLY NOT SUBSTANTIAL ENOUGH TO CAUSE THE AIRBAGS TO DEPLOY. I ASKED MY INSURANCE COMPANY IF THEY COULD ASSIST ME IN GATHERING THAT DATA WHICH THEY FIRST CLAIMED TO BE POSSIBLE, BUT SHORTLY AFTER I WAS INFORMED THAT THEY DID NOT HAVE THE SOPHISTICATION TO DO SO, HENCE FORWARDING ME TO THIS WEBSITE. PLEASE ADVISE ON HOW I MAY RETRIEVE THAT INFORMATION, ANY HELP WOULD BE GREATLY APPRECIATED. THANK YOU.

MAZDA CORPORATION NOTIFIED ME OF AIRBAG/SEAT BELT SENSOR DEFECT.I TOOK THE CAR TO SHORELINE MAZDA, AURORA, CO TO REMEDY THE PROBLEM. THE SHORELINE MAZDA SERVICE DEPARTMENT HAS NOT REMEDIED THE PROBLEM. I'M RETURNING THE AUTOMOBILE FOR THE 5TH TIME. ATTACHED ARE THE WORK ORDERS. THE LAST VISIT ON 06/22/2018, THE SERVICE DEPARTMENT REPRESENTATIVE, FRAN (XXXX). STATED THE SERVICE DEPARTMENT CONTACTED MAZDA TECHINCAL SUPPORT REGARDING THE FAULTY SENSOR BLINKING CONTINUOUSLY WHILE IN MOTION. ALSO WHEN THE AUTOMOBILE IS STATIONARY. OR APPEARS WHILE DRIVING ON THE HIGHWAYS. (FRAN) SAID THE TECHNICIANS DIDN'T KNOW WHAT TO DO. IT WAS SUGGESTED BY MAZDA TECHINCAL SUPPORT TO UNPLUG OR DISCONNECT THE FROM THE HARNESS. IT WAS FOUND THAT THE SENSOR HAD NOT BEEN CONNECTED. THE TECHNICIANS DID SO AND THE SENSOR WARNING WAS NOT FLASHING ON THE DASHBOARD. AFTER THE LAST VISIT AND 2 1/2 WEEKS LATER. THE SEAT BELT SENSOR CONTINUES TO FLASH AND BLINK. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).