2014 Mazda MAZDA6

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I HAD TWO INCIDENTS DUE TO LOW TIRE PRESSURE WHILE I WAS RIDING THE CAR WITH MY 2 YEARS OLD CHILD. THE FIRST INCIDENT HAPPENED IN MAY 2014 WHEN ONE OF THE TIRES WENT FLAT. WHILE I WAS DRIVING I FELT THE CAR IS IMBALANCED. I WAS TRYING TO PULL OVER AT THE HIGHWAY TO INSPECT THE CAR. AFTER A WHILE I FOUND A SAFE PLACE AND PULLED OVER AND FOUND THAT ONE OF THE TIRES ARE GOING FLAT. HOWEVER, THE TIRE ALARM SYSTEM DIDN'T SHOW ANYTHING OR DIDN'T BEEP. I TOOK THE FIRST EXIST AND TOOK THE CAR TO THE NEAREST TIRE CENTER TO TAKE CARE OF IT. THE TIRE PRESSURE ALARM WENT ON AND STARTED BEEPING JUST WHEN THE TIRE WAS ALMOST FLAT AND LUCKILY I WAS BY THE TIRE CENTER ANYWAY. THE SECOND INCIDENT HAPPENED IN SEPTEMBER 2014. I FELT THE CAR IS SOMEWHAT GOING OUT OF CONTROL BUT AGAIN, NO TIRE PRESSURE ALARM. SUDDENLY TWO TIRES BLOWN OFF AND THE RIMS GOT DAMAGED TOO. IT WAS A TERRIBLE EXPERIENCE AS THE ROAD WAS VERY NARROW, NO ROAD SHOULDER AND I HAD TO DRIVE A LITTLE WHILE ON THE RIMS TO FIND A SHOULDER THAT I COULD STOP. I FIXED THE CAR FOR TIRES AND RIMS AND NOW AFTER A WHILE I RECEIVED THE RECALL LETTER ABOUT MAZDA'S TIRE PRESSURE ALARM SOFTWARE ISSUES. I TOOK THE CAR TO THE DEALERSHIP AND THEY UPDATED THE SOFTWARE AS PART OF RECALL. I REQUESTING REFUND FOR THE EXPENSES IN MY TWO INCIDENTS DUE TO SAFETY ISSUES. AFTER ALL, I DO NOT TRUST RIDING THE CAR WITH MY 2 YEARS OLD CHILD AT ALL. *TR

UPON A ROUTINE TIRE ROTATION SERVICE PERFORMED AT A GOOD YEAR RETAIL SERVICE CENTER, I WAS TOLD BY THE SERVICE TECHNICIAN THAT THE FRONT RIGHT TIRE HAD SUFFERED A DEFECT AND WAS UNSAFE FOR TRAVEL AT HIGHWAY SPEED. WHEN SEARCHING FOR A REPLACEMENT OF THE ORIGINAL EQUIPMENT TIRE, A DUNLOP SP5000 P225 19R45, IT WAS DETERMINED THAT THE TIRE WAS ON NATIONWIDE BACK ORDER. GOOD YEAR, BEING THE OWNER, MANUFACTURER AND DISTRIBUTOR OF DUNLOP TIRES, INFORMED ME THAT THEY WERE UNABLE TO FIND OR LOCATE A RELIABLE REPLACEMENT FOR MY DEFECTIVE TIRE WITHIN A FORESEEABLE TIME PERIOD, AND INSTRUCTED ME TO CONTACT THE DEALERSHIP. THE DEALERSHIP, RAY BRANDT MAZDA IN HARVEY, LOUISIANA, WAS LOCATED OVER 50 MILES AWAY. I THEN DROVE THE VEHICLE TO RAY BRANDT AND WAS TOLD BY THE DEALER SERVICE REPRESENTATIVE THAT NO EQUIVALENT REPLACEMENT WOULD BE AVAILABLE FOR MY 2014 MAZDA6 FOR AT LEAST 3 TO 5 DAYS. I ASKED WHAT I SHOULD DO IN THE MEANTIME, AND WAS TOLD THAT I WAS RESPONSIBLE FOR EITHER DRIVING THE VEHICLE OR FINDING A REPLACEMENT AT MY OWN EXPENSE. IT HAS SINCE TAKEN NINE DAYS SINCE THE TIME IT WAS DETERMINED THAT A DEFECTIVE TIRE HAD COMPROMISED THE SAFE OPERATION OF THE CAR FOR A REPLACEMENT TIRE TO BE LOCATED AND DELIVERED TO THE DEALERSHIP, MEANWHILE THERE HAS BEEN NO ATTEMPT BY THE MANUFACTURER OF THE TIRE, GOOD YEAR, OR THE VEHICLE, MAZDA, TO DETERMINE THE CAUSE OF THE DEFECT OR PROVIDE REPLACEMENT TRANSPORTATION. I WAS TOLD THAT THIS TIRE WAS ABRUPTLY DISCONTINUED AFTER I PURCHASED THE VEHICLE IN SEPTEMBER 2013, AND I WAS NEVER INFORMED OF ANY LIKELIHOOD OF DEFECT OR OF A DISCONTINUATION THAT WOULD RENDER REPLACEMENT TIRES UNAVAILABLE IN THE EVENT OF DEFECT, ROAD HAZARD OR OTHER TIRE FAILURE. I HAVE BEEN FORCED TO CHOOSE BETWEEN RISKING LIFE OR LIMB BY DRIVING ON THE DEFECTIVE TIRE OR FACING ECONOMIC HARDSHIP IN ATTEMPT TO FIND ALTERNATE TRANSPORTATION TO WORK. *TR

VEHICLE WAS LEASED IN SEPT. 2013 AND HAS INCURRED THREE FLAT TIRES, THREE BENT RIMS AND THREE BROKEN BEARINGS OVER THE WINTER DUE TO SMALL POTHOLES. DAMAGE OCCURRED OVER A PERIOD OF TWO WEEKS. THE PROBLEM OF LOW-PROFILE TIRES AND POTHOLES IS WELL-DOCUMENTED, YET I WAS NOT INFORMED WHEN I PURCHASED THE VEHICLE - EVEN THOUGH I LIVE IN NJ, WHICH HAS MANY, MANY POTHOLES DURING WINTER MONTHS. I NEVER HAD AN ISSUE WITH MY PREVIOUS MAZDA 6, WHICH HAD REGULAR, HIGH-PROFILE TIRES. *TR