2013 Mazda MAZDA6

The contact owns a 2013 Mazda Mazda6. The contact stated that the vehicle had been repaired under NHTSA Campaign Number: 18V631000 (Suspension, Structure) where a coating was sprayed on the passenger side lower control arm and the area was drained. After receiving the recall repair, the contact became aware that the vehicle was pulling to the right and the steering wheel was tilted to the left. The front passenger’s side tire was slightly turned inward. The vehicle was taken to a certified mechanic where it was diagnosed and determined that the front cross member on the passenger’s side was rusted, causing several fractures. After inspecting the damaged area, the mechanic confirmed that it was the area that was repaired under recall. The vehicle was taken to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 67,000.

I JUST BAUGHT A 2013 MAZDA6 THE REAR CRADEL AND CROSS MEMBER WAS COMPLETY RUSTED AWAY ONE MOUNT WAS COMPLETY RUSTED OFF .THE SPRINGS WAS ALMOST READY TO FALL OUT THE BOTTEM OF THE SPRING PURCH .IT LOOKED LIKE IT WAS PULLED OUT OF THE OCEAN WHERE IT HAD STAYED FOR YEARS .I TRIED TO FIND A USED REPLACEMENT OUT OF SEVERAL WE FOUND FROM 10-13 AND GOING THRU NATIONAL SALVAGE PARTS WE CAN NOT FIND ONE THAT WAS NOT RUSTY AWAY ALL THE MAZDA6 FRAMS WERE SO RUSTED THEY COULD NOT BE USED .WHY IS THIS NOT ON THE RECALL LIST IF ALL I COULD FIND ARE RUSTED OUT PARTS THAT IS A SAFTY HAZZARD TO HAVE ON THE ROAD.

My car has approx 115,000 miles. I took it to Bass Mazda to have spark plugs and serpentine belt changed simply for maintenance purposes. After leaving dealership my car was pulling to the right. My steering wheel was no longer centered. It also was turned toward the right. Any time I had to hit the brakes the car pulled very hard to right. Long story short it we ended up finding out that my sub frame is very rusted and cracked. My car specifically does not fall into the recall for this issue. When I called mazda to inform them that this may be an issue with other cars the rep was ki d of rude. She just kept telling me I needed to contact the dealership to see what they could do and get cost appraisal. I was simply trying to let them know this could be an issue for other vehicles.

RELATED TO MAZDA RECALL NUMBER 2818I - FRONT FRAME ROTTING OUT. THEY APPLIED A BANDAID FIX UNDER THE RECALL, TO ONLY 1 SIDE OF THE VEHICLE AND THE PART THEY USED DOES NOT EVEN CONNECT TO THE ACTUAL SUSPENSION PIECES THAT ARE ROTTING OUT OF THE FRAME. IT IS BASICALLY A PLATE TO KEEP THE ROTTING FRAME FROM SEPARATING COMPLETELY ON ONLY 1 SIDE. THE PROBLEM IS THE ENTIRE FRAME IS STILL ROTTING AT A CRAZY EXCESSIVE RATE. I HAVE HAD MANY USED, OLDER VEHICLES AND HAVE NEVER SEEN A CAR SO NEW ALMOST RENDERED UNDRIVABLE DUE TO THE FRAME CONDITION. MY MECHANIC SAID IT SHOULD HAVE ALL BEEN REPLACED GIVEN HOW MUCH CORROSION/RUST IS ON THE ENTIRE FRAME INSTEAD OF ONLY A BRACKET ON ONE SIDE... AND THE FIX THEY PERFORMED IS NOTHING MORE THAN A LIABILITY TREATMENT TO KEEP THE CAR FROM COMPLETELY FALLING APART AND KILLING SOMEONE WHEN THE FRAME FAILS ON THAT SIDE. THE FRAME WAS LEFT IN PLACE AND IS ROTTING FASTER THAN I HAVE EVEN SEEN ON A VEHICLE ESPECIALLY AT LESS THAN 10YEARS OLD AND LESS THAN 100K MILES. NHTSA NEEDS TO FOLLOW UP ON THIS RECALL AS SOME DEALERS ARE DOING THE BEAR MINIMUM TO 'FIX' THE ISSUE INSTEAD OF REPLACING THE FRAME AS THEY SHOULD BE....SOME OF THE CARS WERE NEWER AND WERE NOT YET EXPERIENCING THE HEAVY RUST AT THE TIME OF THE RECALL BUT FAST FORWARD A YEAR OR TWO AND THE ENTIRE FRAME IS NEARLY JUNK COVERED BY A FANCY METAL PLATE ON ONLY 1 SIDE THAT IS SIMPLY INTENDED TO KEEP THE ROTTING FRAME FROM SEPARATING AND NOTHING ELSE...IT DIDN'T AT ALL 'FIX' THE PROBLEM. I CANNOT SUBMIT PICS RIGHT NOW, BUT GIVEN THIS IS RELATED TO A PREVIOUS RECALL NOT SURE IT IS NECESSARY...LOOK INTO HOW THEY ARE 'BANDAIDING' SOME OF THE 2013'S WHILE REPLACING THE ENTIRE FRAMES ON 2011'S...IT'S NOT EVEN CLOSE TO THE SAME REPAIR AND THE 'BANDAID' FIX DOES NOTHING TO ADDRESS THE ACTUAL PROBLEM OF PREMATURE ROT ON THE FRAME. I CAN SEND AN EXAMPLE OF BOTH UPON REQUEST.

I TOOK MY VEHICLE TO DEALER FOR A RECALL ON THE CROSSMEMBER MY VEHICLE IS FROM NEW YORK IT'S A 2013 AND MY HOLE CROSSMEMBER LOOKS LIKE THE CAR IS FROM THE 90 THEIR IS RUST EVERYWHERE AND I LIFTED MY VEHICLE TODAY AND SAW A PART ON TOP OF A PART WHEN THEY SHOULD OF REPLACED THE HOLE CROSSMEMBER I KNOW IT'S FREE BUT INSTEAD OF PUTTING ONE PICE ONTOP OF ONE PICE WHY NOT REPLACE THE HOLE THING ALSO THEY KEPT MY CAR FOR 2 DAYS JUST TO PUT THAT PICE WHEN IT'S JUST 4 BOLTS