Service Brakes. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports0 fire reports1 injury reports

Seats complaints

2 reports

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1,000 miles · Jun 26, 2014

Seats

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TL* THE CONTACT OWNS A 2013 MAZDA 5. THE CONTACT STATED THAT AFTER THE VEHICLE CAME TO A COMPLETE STOP ABRUPTLY, THE CONTACT'S SKULL HIT THE TOP OF THE HEAD RESTRAINT. THE CONTACT STATED THAT THE HEAD RESTRAINS FAILED TO ADJUST INTO A FORWARD OR BACKWARD MOTION. THE HEAD RESTRAINTS WERE ONLY ABLE TO BE ADJUSTED IN THE UP OR DOWN POSITION. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 2,500.

NHTSA ODI #10606192

50 miles · Apr 30, 2013

Seats

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MAZDA HEADRESTS TILT TOO FAR FORWARD. WE WERE READY TO BUY A MAZDA5 BUT WHEN MY WIFE GOT BEHIND THE WHEEL IN THE TEST DRIVE THE HEADREST PUSHED HER HEAD FORWARD; CANNOT ADJUST TILT. SHE GOT A HEADACHE AFTER THE TEST DRIVE. THIS IS NOT SAFE. SHOULD SUPPORT FROM BOTTOM OF HEAD AND AROUND BACK OF HEAD -- INSTEAD IT PUSHED FORWARD FROM TOP OF HEAD! WORST HEADREST I HAVE EVER SEEN -- NO REAL SUPPORT FOR HEAD. CUSTOMERS WILL (AND DO) TURN THESE AROUND, PROVIDING NO SUPPORT AND LITTLE PROTECTION. *TR

NHTSA ODI #10510014

Official recalls

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.