NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
57 reports32,000 miles · Jul 11, 2012
Structure
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA 5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS AN EXCESSIVE VIBRATION COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND TWO DIFFERENT MECHANICS FOR DIAGNOSIS. THE TECHNICIANS STATED THAT THE FAILURE WAS RELATED TO A DEFECTIVE F…
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TL* THE CONTACT OWNS A 2010 MAZDA MAZDA 5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS AN EXCESSIVE VIBRATION COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND TWO DIFFERENT MECHANICS FOR DIAGNOSIS. THE TECHNICIANS STATED THAT THE FAILURE WAS RELATED TO A DEFECTIVE FRAME. IN ADDITION, THE DEFECT CAUSED BOTH REAR TIRES TO PREMATURELY WEAR. THE REAR TIRES HAD BEEN REPLACED TWICE WITH NEW TIRES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
NHTSA ODI #10465269
23,000 miles · Apr 22, 2012
Tires
MAZDA 5 PREMATURE TIRE WEAR ON REAR TOYO TIRES. TIRES ARE CUPPING. THIS PROBLEM HAS EXISTED ON MAZDA5'S SINCE AT LEAST 2006 DUE TO CAMBER SETTINGS. THIS PROBLEM HAS BEEN REPORTED TO THE NTSB AND ON MULTIPLE WEB SITES AND TO MAZDA. *TR
NHTSA ODI #10456038
18,205 miles · Apr 2, 2012
Tires
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA5 EQUIPPED WITH TOYO TIRES, SIZE 20/50/R17. THE CONTACT STATED THAT A NOTICEABLE BUBBLE WAS DISCOVERED ON THE SIDE WALL OF THE TIRE. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER SUGGESTED SENDING THEM THE TIRES FOR INVESTIGATION. THE CONTACT SENT THE TIRES TO THE MANUFACTURER F…
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TL* THE CONTACT OWNS A 2010 MAZDA MAZDA5 EQUIPPED WITH TOYO TIRES, SIZE 20/50/R17. THE CONTACT STATED THAT A NOTICEABLE BUBBLE WAS DISCOVERED ON THE SIDE WALL OF THE TIRE. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER SUGGESTED SENDING THEM THE TIRES FOR INVESTIGATION. THE CONTACT SENT THE TIRES TO THE MANUFACTURER FOR FURTHER INVESTIGATION AND WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 18,205.
NHTSA ODI #10453870
31,000 miles · Mar 20, 2012
Structure
WHEN TRAVELING UP A SLIGHT INCLINE IN HEAVY TRAFFIC AT SLOW SPEED, THE DRIVER SIDE REAR SLIDING DOOR OPENED FULLY WITH NO OPERATOR INTERACTION WITHOUT ANY WARNING. THERE WAS NO ILLUMINATION OF THE DASH DOOR OPEN WARNING PRIOR TO THE INCIDENT. *KB
NHTSA ODI #10452456
Mileage unknown · Jan 3, 2012
Child Seat
WE HAVE TWO SUNSHINE KIDS RADIAN XTSLS MANUFACTURED IN 09/10 AND 10/10 (MODEL # US19500) FOR OUR TWINS. THEY ARE INSTALLED REAR-FACING IN OUR 2010 MAZDA5 WITH SUPER LATCH. ON VARIOUS OCCASIONS I HAVE NOTICED THAT THE SUPER LATCH HAS BECOME LOOSE. AT FIRST I THOUGHT IT WAS DUE TO AN INSTALLATION ERROR ON MY PART, BUT I WOULD T…
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WE HAVE TWO SUNSHINE KIDS RADIAN XTSLS MANUFACTURED IN 09/10 AND 10/10 (MODEL # US19500) FOR OUR TWINS. THEY ARE INSTALLED REAR-FACING IN OUR 2010 MAZDA5 WITH SUPER LATCH. ON VARIOUS OCCASIONS I HAVE NOTICED THAT THE SUPER LATCH HAS BECOME LOOSE. AT FIRST I THOUGHT IT WAS DUE TO AN INSTALLATION ERROR ON MY PART, BUT I WOULD TIGHTEN THE SUPER LATCH AND HAVE A GREAT INSTALL AND HAVE THE SAME PROBLEM OCCUR. I'D SAY IT'S HAPPENED WITH BOTH SEATS AT LEAST 3 TIMES. I THINK MY CHILDREN ARE SOMEHOW BUMPING THE BUCKLE OR RESTING THEIR FEET ON IT WHILE WE ARE TRAVELING AND THIS IS LOOSENING THE BUCKLE. IT SHOULD NOT BE THIS EASY TO LOOSEN! I NOTICE BECAUSE THE SEATS BECOME VERY LOOSE AND THERE IS NO WAY THAT THE SUPER LATCH WAS NOT TIGHT AS I NOW CHECK IT EVERY TIME I PUT MY KIDS IN THE RADIANS. I'M CONTACTING DIONO TODAY ABOUT REPLACEMENT SUPER LATCHES BUT AM VERY DISAPPOINTED AFTER READING ONLINE ABOUT THERE BEING OVER 100 COMPLAINTS TO THE NHTSA ABOUT THIS PROBLEM THAT DIONO HAS NOT BEEN REQUIRED TO ISSUE A RECALL FOR THEIR SUPER LATCH. IF I WOULD HAVE KNOWN THAT THIS SEEMS TO BE A COMMON PROBLEM WITH THESE SEATS, I WOULD NOT HAVE CHALKED UP MY INITIAL PROBLEMS WITH THE SUPER LATCH TO AN ERROR ON MY PART. I WONDER HOW MANY OTHER PARENTS OUT THERE ARE DOING THAT RIGHT NOW. (RELATED VEHICLE INFORMATION: MODEL YEAR=2010, MAKE=MAZDA5, MODEL=MAZDA5). *TR
NHTSA ODI #10442152
26,000 miles · Nov 18, 2011
Power Train
AROUND 26000 MILES, I NOTICED MY 2010 MAZDA 5 STARTED SHOWING DIFFICULTY SHIFTING. THERE ARE 2 NOTICEABLE TIMES WHEN IT OCCURS, 1) WHEN TRAVELLING BETWEEN 30-40MPH AND YOU REMOVE YOUR FOOT FROM THE ACCELERATOR FOR 5 SECONDS OR SO AND THEN DEPRESS THE ACCELERATOR TO INCREASE SPEED, THE CAR FAILS TO RESPOND UNTIL YOU ALMOST PUSH…
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AROUND 26000 MILES, I NOTICED MY 2010 MAZDA 5 STARTED SHOWING DIFFICULTY SHIFTING. THERE ARE 2 NOTICEABLE TIMES WHEN IT OCCURS, 1) WHEN TRAVELLING BETWEEN 30-40MPH AND YOU REMOVE YOUR FOOT FROM THE ACCELERATOR FOR 5 SECONDS OR SO AND THEN DEPRESS THE ACCELERATOR TO INCREASE SPEED, THE CAR FAILS TO RESPOND UNTIL YOU ALMOST PUSH THE PEDAL TO THE FLOOR, AND 2) WHEN ACCELERATING OUT OF A TURN OR WHEN TRAFFIC LIGHT TURNS GREEN AS YOU APPROACH SLOWLY, THE CAR FAILS TO RESPOND WHEN YOU DEPRESS THE GAS PEDAL TO ACCELERATE. I REPORTED ISSUE TO DEALER AND THE STANDARD ANSWER "UNABLE TO DUPLICATE" WAS GIVEN AND IT WAS STATED BY THE DEALER THAT A TRANSMISSION FLUSH IS RECOMMENDED AT 25K-30K MILES FOR THE MAZDA 5. I CHECKED THE MAINTENANCE SCHEDULE FOR A 2010 MAZDA 5 AND THERE IS NO INDICATION OF ANY INSPECTION OR REPLACEMENT OF TRANSMISSION FLUID FOR THE FIRST 60K MILES OF THE VEHICLE. I ALSO RESEARCHED THE ISSUE AT WWW.MAZDAS247.COM AND FOUND THIS IS A KNOWN ISSUE AND THAT A TRANSMISSION FLUSH DOES APPEAR TO FIX THE PROBLEM. MOST DEALERS CHARGE $125-150 FOR A TRANNY FLUSH AND THIS IS NOT COVERED BY WARRANTY (3YRS, 36K MILES STANDARD FOR THIS MODEL). A CAR THAT FAILS TO ACCELERATE WHEN YOU NEED IT TO AS WELL AS HAVING TO A SIGNIFICANT SERVICE MAINTENANCE NOT RECOMMENDED BY THE MANUFACTURER APPEARS TO BE AN ISSUE. HOPEFULLY YOU HAVE RECEIVED OTHER REPORTS ABOUT THIS ISSUE. *TR
NHTSA ODI #10436352
20,800 miles · Nov 15, 2011
Air Bags
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA5. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED CONSTANTLY WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE. THERE WERE NO REPAIRS. THE VEHICLE WAS TAKEN TWICE TO THE DEALER BUT THE DEALER WAS NEVER ABLE…
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TL* THE CONTACT OWNS A 2010 MAZDA MAZDA5. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED CONSTANTLY WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE. THERE WERE NO REPAIRS. THE VEHICLE WAS TAKEN TWICE TO THE DEALER BUT THE DEALER WAS NEVER ABLE TO DUPLICATE THE FAILURE. THE CONTACT SENT A LETTER TO THE MANUFACTURER AND WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 20,800. UPDATED 02/0812 *BF THE CONSUMER STATED DURING THE PAST SEVERAL MONTHS, THE FRONT PASSENGER AIR BAD DEACTIVATION INDICATOR LIGHT WOULD ILLUMINATE AND THEN IT WOULD BECOME DARK ON AN INTERMITTENT BASIS. UPDATED 03/2612
NHTSA ODI #10435699
3,268 miles · Apr 1, 2011
Service Brakes, Hydraulic
WHEN THE VEHICLE IS AT A STOP AT A STREET LIGHT THE BRAKE PEDAL WILL DROP TO THE FLOORBOARD. HAS HAPPEN INTERMITTENTLY 3 TIMES. TOOK NEW CAR TO DEALER AND THEY COULD NOT DUPLICATE ISSUE AND WAS TOLD BY SERVICE REP THAT THIS ISSUE WILL HAPPEN IF YOUR ARE STANDING FOR LONG PERIODS OF TIME WITH THE BRAKE ON OR TOO MUCH PRESSURE O…
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WHEN THE VEHICLE IS AT A STOP AT A STREET LIGHT THE BRAKE PEDAL WILL DROP TO THE FLOORBOARD. HAS HAPPEN INTERMITTENTLY 3 TIMES. TOOK NEW CAR TO DEALER AND THEY COULD NOT DUPLICATE ISSUE AND WAS TOLD BY SERVICE REP THAT THIS ISSUE WILL HAPPEN IF YOUR ARE STANDING FOR LONG PERIODS OF TIME WITH THE BRAKE ON OR TOO MUCH PRESSURE ON BRAKE PEDAL. *TR
NHTSA ODI #10394768
10,000 miles · Mar 29, 2011
Unknown Or Other
FOLLOWING A SUDDEN BRAKE OF THE CAR GOING BETWEEN 40-50 MPR ON AN INCLINE THE ENGINE SHUTDOWN. I THEN PUT THE TRANSMISSION ON PARK AND TURNED OFF THE IGNITION, WAITED A MINUTE AND THEN RESTARTED THE CAR. I WAS ABLE TO CONTINUE DRIVING THEREAFTER WITHOUT ANY PROBLEMS. THIS IS THE FIRST TIME I ENCOUNTER THIS PROBLEM WITH THE CAR.
NHTSA ODI #10393657
1 miles · Oct 20, 2010
Electrical SystemInterior Lighting
ON MY 2010 MAZDA 5 SPORT, THE INSTRUMENT PANEL LIGHTS UP AUTOMATICALLY WHEN IT IS DARK OR DIM OUTSIDE. ON PREVIOUS YEARS OF THIS VEHICLE, AND ON ALL OTHER VEHICLES I HAVE EVER DRIVEN, THE INSTRUMENT PANEL LIGHTS UP ONLY WHEN THE HEADLIGHTS ARE SWITCHED ON. THIS IS WHAT PREVENTS PEOPLE FROM DRIVING WITH THEIR HEADLIGHTS OFF. T…
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ON MY 2010 MAZDA 5 SPORT, THE INSTRUMENT PANEL LIGHTS UP AUTOMATICALLY WHEN IT IS DARK OR DIM OUTSIDE. ON PREVIOUS YEARS OF THIS VEHICLE, AND ON ALL OTHER VEHICLES I HAVE EVER DRIVEN, THE INSTRUMENT PANEL LIGHTS UP ONLY WHEN THE HEADLIGHTS ARE SWITCHED ON. THIS IS WHAT PREVENTS PEOPLE FROM DRIVING WITH THEIR HEADLIGHTS OFF. THE SERVICE DEPARTMENT AND MAZDA CUSTOMER ASSISTANCE BOTH CONFIRMED THAT THE CONTROLS ARE WORKING THE WAY THE CAR WAS DESIGNED. THE RESULT OF THIS DESIGN CHANGE IS THAT BOTH MYSELF AND MY WIFE HAVE DRIVEN THE CAR IN THE DARK WITH THE HEADLIGHTS OFF. I HAVE TOLD MAZDA CUSTOMER ASSISTANCE THAT THIS DESIGN FLAW WILL CERTAINLY RESULT IN ACCIDENTS FROM PEOPLE DRIVING WITH THE HEADLIGHTS OFF, BUT THEY SAID THERE IS NOTHING THEY CAN DO. I HOPE THEY WILL NOT WAIT FOR SOMEONE TO HAVE A SERIOUS ACCIDENT BEFORE THEY TAKE NOTICE. *TR
NHTSA ODI #10361332