THE SUNROOF EXPLODED WHILE I WAS DRIVING ON FREEWAY.
2007 Mazda MAZDA5
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2007 Mazda MAZDA5 do not stand out strongly from the model-year median of 37.
About this comparison →How this year compares
Owner complaints by model year
Compare all MAZDA5 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
53 reports with mileage · 8 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Tires. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
3 reportsTHE SLIDING DOORS SEEM TO BE FROZEN AND THEY WILL NOT LATCH PROPERLY. ONE DAY WHILE MY DAUGHTERS WERE IN THE CAR WITH ME THE DOORS SLID OPEN AFTER I DROVE AWAY AND THEY THOUGHT THEY HAD CLOSED THE DOORS. THE OTHER TWO DAYS THE DOOR DID NOT SLIDE OPEN BUT THE LIGHT INDICATED THE DOOR WAS OPEN BUT WE HADN'T USED THE DOORS WE ONL…
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THE SLIDING DOORS SEEM TO BE FROZEN AND THEY WILL NOT LATCH PROPERLY. ONE DAY WHILE MY DAUGHTERS WERE IN THE CAR WITH ME THE DOORS SLID OPEN AFTER I DROVE AWAY AND THEY THOUGHT THEY HAD CLOSED THE DOORS. THE OTHER TWO DAYS THE DOOR DID NOT SLIDE OPEN BUT THE LIGHT INDICATED THE DOOR WAS OPEN BUT WE HADN'T USED THE DOORS WE ONLY UNLOCKED THEM.
(5/2010) AT MY LOCAL MAZDA DEALER DURING ROUTINE ROTATION MAINTENANCE OF MY TIRES I OBSERVED UNUSUAL WARE ON THE INNER AREAS OF THE TIRE TREAD AREAS AND A GROVE CARVED ON THE INNER SIDES OF THE TIRES. THE GROVE WAS EXPOSING AREAS OF THE STEEL BELT OF THE TIRES. THE FIRST RECOMMENDATION FROM MAZDA WAS TO REPLACE THE TIRES, SOON. …
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(5/2010) AT MY LOCAL MAZDA DEALER DURING ROUTINE ROTATION MAINTENANCE OF MY TIRES I OBSERVED UNUSUAL WARE ON THE INNER AREAS OF THE TIRE TREAD AREAS AND A GROVE CARVED ON THE INNER SIDES OF THE TIRES. THE GROVE WAS EXPOSING AREAS OF THE STEEL BELT OF THE TIRES. THE FIRST RECOMMENDATION FROM MAZDA WAS TO REPLACE THE TIRES, SOON. AFTER SPEAKING WITH THE MAZDA SERVICE REP HE INFORMED ME THAT THIS ISSUE HAS BEEN KNOWN TO OCCUR IN MAZDA 3'S AND THAT MAZDA CAME OUT WITH A LONGER UPPER CONTROL ARM TO HELP CORRECT THE ALIGNMENT ISSUE WITH THE TIRES. THE MAZDA DEALER INQUIRED AND FOUND NO RECALLS OR BULLETINS WITH THE MAZDA 5 THAT COULD HELP ME PAY FOR THE NEW, LONGER UPPER CONTROL ARMS FOR THE REAR OF MY CAR. THEY DID FIND EVIDENCE THAT SUPPORTED THIS ALIGNMENT ISSUE WITH MAZDA 3'S. MY COST TO REPLACE THE UPPER CONTROL ARMS IN THE REAR OF THE CAR WOULD BE APPROXIMATELY $400. AT THAT TIME I PAID TO HAVE MY VEHICLES TIRES REALIGNED AT THE MAZDA DEALER & PURCHASED 4 NEW BRIDGESTONE TIRES FROM A REPUTABLE TIRE GARAGE 2 WEEKS LATER. (12/2010) SIX MONTHS LATER THE SAME WEARING OF THE TIRES WAS NOTICED DURING ROUTINE ROTATION MAINTENANCE OF MY TIRES. THE MAZDA DEALER AGAIN RECOMMENDED THAT I PURCHASE THE LONGER UPPER CONTROL ARMS TO SEE IF THAT CORRECTS THE ISSUE. (1/2011) I THEN CONTACTED MAZDA CORPORATE. THEY WERE SYMPATHETIC AND AGREED THAT THIS ISSUE WAS NOT AN ANOMALY; HOWEVER, THEY WERE UNABLE TO ASSIST ME. THEY COMMENTED THAT SINCE THE DEALER SUGGESTED THIS CORRECTION TO THE ISSUE, THEY SHOULD PROBABLY HELP ME. THE MAZDA DEALER TOLD ME THAT IT IS A MAZDA CORPORATE ISSUE. I DRIVE MY MAZDA 5 IN CONSTANT FEAR THAT THE TIRES WILL BLOW OUT AND I WILL GET IN AN ACCIDENT. THIS SHOULD NOT BE. MAZDA TOLD ME THAT THE CORRECTION IS NEW LONGER CONTROL ARMS. THIS IS A MAZDA SAFETY ISSUE. WHY WOULD I HAVE PAY FOR THE DEFECTIVE UPPER CONTROL ARM TO NOT DRIVE MY CAR IN FEAR OF BLOWING TIRES?
Official recalls
110V374000 · Steering:electric Power Assist System
Aug 12, 2010
MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.
Consequence & remedy
Consequence: POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.
Remedy: MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE10021 · Loss Of Electric Power Steering Assist
Opened Jun 28, 2010 · Closed Nov 29, 2010
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid; Steering:hydraulic Power Assist:pump
The subject vehicles have electro-hydraulic power assist steering (EHPAS).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged crashes involving 6 injuries.On Mazda3 and Mazda5 vehicles manufactured from April 2, 2007 through November 30, 2008, rust may have formed inside the EPAS high-pressure pipe during manufacture due to improper processing.If the rust is present it may damage the power steering pump bearings leading to an increased load on the electric motor; this results in an elevated operating temperature for the EPAS system.To prevent excessive overheating of the system, which could potentially cause permanent damage, afailsafe mode which de-powers the electric pump is implemented.This causes a loss of power assist making it more difficult to steer the vehicle, especially at lower vehicle speeds.Once the failsafe is implemented the EPAS system will remain disabled until the ignition is turned off.However EPAS will be re-enabled if the operating temperature is reduced (i.e., within an acceptable range) on a subsequent drive cycle.On August 8, 2010 Mazda submitted a Part 573 defect information report initiating Safety Recall 10V-374 to remedy the subject vehicles.The report, which contains additional details on the remedy repair, is available at http://www-odi.nhtsa.dot.gov/recalls/.ODI notes that the affected population shown in that report includes approximately 8,000 vehicles Mazda repaired prior to initiating the recall.
Additional source detail variants (6)
Steering:electric Power Assist System
The subject vehicles have electro-hydraulic power assist steering (EHPAS).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged crashes involving 6 injuries.On Mazda3 and Mazda5 vehicles manufactured from April 2, 2007 through November 30, 2008, rust may have formed inside the EPAS high-pressure pipe during manufacture due to improper processing.If the rust is present it may damage the power steering pump bearings leading to an increased load on the electric motor; this results in an elevated operating temperature for the EPAS system.To prevent excessive overheating of the system, which could potentially cause permanent damage, afailsafe mode which de-powers the electric pump is implemented.This causes a loss of power assist making it more difficult to steer the vehicle, especially at lower vehicle speeds.Once the failsafe is implemented the EPAS system will remain disabled until the ignition is turned off.However EPAS will be re-enabled if the operating temperature is reduced (i.e., within an acceptable range) on a subsequent drive cycle.On August 8, 2010 Mazda submitted a Part 573 defect information report initiating Safety Recall 10V-374 to remedy the subject vehicles.The report, which contains additional details on the remedy repair, is available at http://www-odi.nhtsa.dot.gov/recalls/.ODI notes that the affected population shown in that report includes approximately 8,000 vehicles Mazda repaired prior to initiating the recall.
Steering:hydraulic Power Assist:hose, Piping, And Connections
The subject vehicles have electro-hydraulic power assist steering (EHPAS).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged crashes involving 6 injuries.On Mazda3 and Mazda5 vehicles manufactured from April 2, 2007 through November 30, 2008, rust may have formed inside the EPAS high-pressure pipe during manufacture due to improper processing.If the rust is present it may damage the power steering pump bearings leading to an increased load on the electric motor; this results in an elevated operating temperature for the EPAS system.To prevent excessive overheating of the system, which could potentially cause permanent damage, afailsafe mode which de-powers the electric pump is implemented.This causes a loss of power assist making it more difficult to steer the vehicle, especially at lower vehicle speeds.Once the failsafe is implemented the EPAS system will remain disabled until the ignition is turned off.However EPAS will be re-enabled if the operating temperature is reduced (i.e., within an acceptable range) on a subsequent drive cycle.On August 8, 2010 Mazda submitted a Part 573 defect information report initiating Safety Recall 10V-374 to remedy the subject vehicles.The report, which contains additional details on the remedy repair, is available at http://www-odi.nhtsa.dot.gov/recalls/.ODI notes that the affected population shown in that report includes approximately 8,000 vehicles Mazda repaired prior to initiating the recall.
Steering:hydraulic Power Assist:power Steering Fluid
The subject vehicles have electro-hydraulic power assist steering (EHPAS).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged crashes involving 6 injuries.On Mazda3 and Mazda5 vehicles manufactured from April 2, 2007 through November 30, 2008, rust may have formed inside the EPAS high-pressure pipe during manufacture due to improper processing.If the rust is present it may damage the power steering pump bearings leading to an increased load on the electric motor; this results in an elevated operating temperature for the EPAS system.To prevent excessive overheating of the system, which could potentially cause permanent damage, afailsafe mode which de-powers the electric pump is implemented.This causes a loss of power assist making it more difficult to steer the vehicle, especially at lower vehicle speeds.Once the failsafe is implemented the EPAS system will remain disabled until the ignition is turned off.However EPAS will be re-enabled if the operating temperature is reduced (i.e., within an acceptable range) on a subsequent drive cycle.On August 8, 2010 Mazda submitted a Part 573 defect information report initiating Safety Recall 10V-374 to remedy the subject vehicles.The report, which contains additional details on the remedy repair, is available at http://www-odi.nhtsa.dot.gov/recalls/.ODI notes that the affected population shown in that report includes approximately 8,000 vehicles Mazda repaired prior to initiating the recall.
Steering:hydraulic Power Assist:pump
The subject vehicles have electro-hydraulic power assist steering (EHPAS).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged crashes involving 6 injuries.On Mazda3 and Mazda5 vehicles manufactured from April 2, 2007 through November 30, 2008, rust may have formed inside the EPAS high-pressure pipe during manufacture due to improper processing.If the rust is present it may damage the power steering pump bearings leading to an increased load on the electric motor; this results in an elevated operating temperature for the EPAS system.To prevent excessive overheating of the system, which could potentially cause permanent damage, afailsafe mode which de-powers the electric pump is implemented.This causes a loss of power assist making it more difficult to steer the vehicle, especially at lower vehicle speeds.Once the failsafe is implemented the EPAS system will remain disabled until the ignition is turned off.However EPAS will be re-enabled if the operating temperature is reduced (i.e., within an acceptable range) on a subsequent drive cycle.On August 8, 2010 Mazda submitted a Part 573 defect information report initiating Safety Recall 10V-374 to remedy the subject vehicles.The report, which contains additional details on the remedy repair, is available at http://www-odi.nhtsa.dot.gov/recalls/.ODI notes that the affected population shown in that report includes approximately 8,000 vehicles Mazda repaired prior to initiating the recall.
Steering:hydraulic Power Assist System
The subject vehicles have electro-hydraulic power assist steering (EHPAS).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged crashes involving 6 injuries.On Mazda3 and Mazda5 vehicles manufactured from April 2, 2007 through November 30, 2008, rust may have formed inside the EPAS high-pressure pipe during manufacture due to improper processing.If the rust is present it may damage the power steering pump bearings leading to an increased load on the electric motor; this results in an elevated operating temperature for the EPAS system.To prevent excessive overheating of the system, which could potentially cause permanent damage, afailsafe mode which de-powers the electric pump is implemented.This causes a loss of power assist making it more difficult to steer the vehicle, especially at lower vehicle speeds.Once the failsafe is implemented the EPAS system will remain disabled until the ignition is turned off.However EPAS will be re-enabled if the operating temperature is reduced (i.e., within an acceptable range) on a subsequent drive cycle.On August 8, 2010 Mazda submitted a Part 573 defect information report initiating Safety Recall 10V-374 to remedy the subject vehicles.The report, which contains additional details on the remedy repair, is available at http://www-odi.nhtsa.dot.gov/recalls/.ODI notes that the affected population shown in that report includes approximately 8,000 vehicles Mazda repaired prior to initiating the recall.
Steering
The subject vehicles have electro-hydraulic power assist steering (EHPAS).The complaint counts shown above alleged a loss of power steering assist in the subject vehicles.Usually, but not always, the loss is accompanied by the simultaneous lighting of an indicator light on the dash.The complaints include 14 alleged crashes involving 6 injuries.On Mazda3 and Mazda5 vehicles manufactured from April 2, 2007 through November 30, 2008, rust may have formed inside the EPAS high-pressure pipe during manufacture due to improper processing.If the rust is present it may damage the power steering pump bearings leading to an increased load on the electric motor; this results in an elevated operating temperature for the EPAS system.To prevent excessive overheating of the system, which could potentially cause permanent damage, afailsafe mode which de-powers the electric pump is implemented.This causes a loss of power assist making it more difficult to steer the vehicle, especially at lower vehicle speeds.Once the failsafe is implemented the EPAS system will remain disabled until the ignition is turned off.However EPAS will be re-enabled if the operating temperature is reduced (i.e., within an acceptable range) on a subsequent drive cycle.On August 8, 2010 Mazda submitted a Part 573 defect information report initiating Safety Recall 10V-374 to remedy the subject vehicles.The report, which contains additional details on the remedy repair, is available at http://www-odi.nhtsa.dot.gov/recalls/.ODI notes that the affected population shown in that report includes approximately 8,000 vehicles Mazda repaired prior to initiating the recall.
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