2006 Mazda MAZDA5

I AM FILING A COMPLAINT AGAINST FLOW MAZDA OF FAYETTEVILLE NC BECAUSE OF THEIR CUSTOMER SERVICE MANAGER FAILING TO PROVIDE DEALER WARRANTY INFORMATION AND/OR TIRE MANUFACTURER WARRANTY INFORMATION AT TIME OF PURCHASE OF 3 TIRES ON 23 FEB 2013 1420 EST. AS A RESULT I JUST FOUND OUT YESTERDAY JULY 31, 2014 AFTER 0920 HRS. EST THAT DUE TO NOT FOLLOWING "OWNERS OBLIGATIONS" IT WAS MY FAULT FOR A REALLY VAGUE TERM - "LACK OF MAINTENANCE". I ALSO ATTEMPTED TO FILE AN OFFICIAL COMPLAINT WITH [XXX] OF FLOW MAZDA UNFORTUNATELY HE DID NOT WRITE ANYTHING DOWN AND HE TOLD ME IT WILL BE STORED IN HIS HEAD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

JUST TOOK OWNERSHIP OF A 2006 MAZDA5 TOURING FROM MY BROTHER-IN-LAW. HE JUST REPLACED THE TIRES RECENTLY DUE TO EXCESSIVE TIRE WEAR ON THE INSIDE WALL. IF YOU LOOK FROM THE BACK OF THE CAR, THE TIRES ARE TILTED IN AT THE TOP. TIRE STORE SAYS ACCORDING TO MAZDA, THE ALIGNMENT ARE IN SPEC. I CHECKED THE FORUMS AND FOUND MULTIPLE OWNERS WITH THE SAME PROBLEM AND TO FIX IT, THEY HAVE TO INSTALL AN AFTERMARKET CAMBER KIT. THERE IS A NEGATIVE CAMBER ISSUE ON THESE CARS. I DON'T WANT TO RUIN THESE NEW TIRES AS THEY ARE EXPENSIVE. WHY DOES MAZDA NOT REALIZE THIS AS A SAFETY ISSUE? THERE SHOULD BE A RECALL TO FIX THIS INSTEAD OF HAVING THE OWNERS SPEND MONEY TO FIX IT ON THEIR OWN. CAN YOU GET MAZDA TO PUT OUT A RECALL??? *TR

TL*THE CONTACT OWNS A 2006 MAZDA MAZDA5. THE CONTACT NOTICED THAT THE SUMITOMO TIRES WERE WEARING THIN. THE DEFECTIVE TIRES WERE REPLACEMENT TIRES WERE MANUFACTURED BY SUMITOMO, SIZE P205/50/R17, AND THE DOT NUMBER WAS U2H4. THE TIRE LINE WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TIRES WERE REPLACED AT LEAST FOUR TIMES. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED TO HAVE SOMEONE INSPECT THE VEHICLE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE CONTACT STATED THAT THE WEIGHT REQUIREMENTS WERE INCORRECT AND RELAYED THAT INFORMATION TO THE DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 29,000. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

1. PURCHASE VEHICLE USED IN 2009 WITH 170,000 KMS 2. SINCE DAY ONE, HAVE HAD ISSUES WITH DOOR LATCHES / LOCK AND UNLOCK - HAPPENS ON RANDOM OCCASSIONS AND ESPECIALLY IN COLD/ WET OR HUMID CONDITIONS. ON SEVERAL OCCASSIONS I HAVE BEEN UNABLE TO LOCK / UNLOCK THE REAR PASSENGER DOORS USING THE KEYFOB OR THE INTERIOR VEHICLE SWITCHES, (I HAVE TO UNLOCK/LOCK THE REAR VEHICLE DOORS MANUALLY). 2. TODAY FOR THE FIRST TIME, THE REAR PASSENGER DOOR FLEW OPEN (WHILE DRIVING) AS IT DID NOT LATCHED CLOSED. THE RIGHT SIDE REAR SLIDING DOOR STILL WILL NOT LATCH CLOSED......THOUGHT IT WAS FROZEN, BUT DEALER SAYS NO - NOT FROZEN - IT'S A FAULTY PART / SWITCH CAUSING ISSUE. 3. ASKED DEALER ABOUT RECALL INFO - THEY TOLD ME THAT THE RECALL SERVICE FOR THAT DOOR LATCH PROBLEM HAS ALREADY BEEN PERFORMED ON MY VEHICLE BY THE PREVIOUS OWNER.....THEREFORE, THIS ISSUE WILL BE MY PROBLEM TO PAY FOR (OUT OF WARRANTY). 3. INTERMITENT ELECTRICAL ISSUES WITH THIS VEHICLE. DASHBOARD LIGHTS FLICKER AT TIMES. GAS DOOR POPS OPEN FOR NO REASON, AND AT TIME WILL NOT STAY CLOSED OR WILL NOT OPEN. 4. UNEVEN TIRE WEAR. HAVE OWNED THE VEHICLE FOR 9 MONTHS AND THE TIRES ARE ALREADY BALD ON THE INSIDES ONLY. VEHICLE FEELS LIKE IT HAS A VIBRATION OR SUSPENSION PROBLEM SINCE DAY ONE, BUT THE DEALER CLAIMS NOTHING IS WRONG, NO PROBLEM AND ALIGNMENT IS FINE? THEY BLAIM IT ON MY TIRES OR MY DRIVING. BUT, I HAVE READ SEVERAL POSTINGS ABOUT THESE SAME ISSUES. *TR

BOUGHT THE MAZDA5 NEW IN JUNE OF 2006, SINCE THEN WE HAVE PUT 22,000 MILES ON THE CAR, THE TIRES WHICH WERE TOYO'S WORE OUT AT 21,000 MILES ON THE INSIDE, OUTSIDE LOOKED LIKE YOU COULD DRIVE ON THEM ANOTHER COUPLE THOUSAND MILES. INSIDES WERE DOWN TO THE CORDS. TIRES WERE ROTATED EVERY 7,000 MILES. I WENT TO THE DEALERSHIP WITH THE PROBLEM AND THEY SAID THEY COULD DO NOTHING ABOUT IT AND TO CONTACT MAZDA USA. I CONTACTED MAZDA USA, AND THEY DID NOT ACKNOWLEDGE THE PROBLEM, I EVEN TOLD THEM THAT THEY KNEW ABOUT THE PROBLEM BECAUSE I HAVE SPOKEN WITH A LOT OF PEOPLE THAT HAVE THE SAME PROBLEM. I REALLY FELT AND STILL FEEL LIKE THE CAR IS UNSAFE TO DRIVE WITH THIS CONDITION BECAUSE ANY OF THE TIRES CAN BLOW OUT AT ANY MOMENT WHEN DRIVING AT HIGHWAY SPEEDS. *TR

THE 2006 MAZDA5 CAUSES EXCESSIVE WEAR ON TIRES QUITE FREQUENTLY. I PURCHASED MY MAZDA5 NEW IN AUGUST 2006, AND SINCE THEN, I'VE HAD TO PURCHASE 2 SETS OF TIRES FOR THIS CAR DUE TO THE TIRES WEARING ON THE INSIDE EDGE. THE 2ND SET OF TIRES THAT WERE REPLACED WERE SO BAD, THAT THE SERVICE PERSON AT THE DEALERSHIP RECOMMEND THAT I DO NOT DRIVE THE CAR OFF THE LOT BECAUSE THE TIRES HARD WORN SO BADLY AND COULD BLOW OUT AT ANY MOMENT. THOSE TIRES HAD ONLY ABOUT 26000 MILES ON THEM! THE LAST SET OF TIRES THAT WAS PURCHASED IN FEBRUARY 2008 ARE NOW BEGINNING TO SHOW THE SAME WEAR ON THE INSIDE EDGES OF ALL TIRES. THESE TIRES HAVE ONLY ABOUT 18000 MILES ON THEM. THE TIRE WEAR OCCURRED EVEN AFTER I HAD THE RECOMMENDED MAINTENANCE (ROTATION, BALANCE, ALIGNMENT) PERFORMED. I'VE READ FORUMS ONLINE WHERE SEVERAL OTHER OWNERS OF THE 2006 MAZDA5 ARE HAVING THE EXACT SAME PROBLEM. I'VE CALLED MAZDA CUSTOMER SERVICE TO SEE IF THE MANUFACTURER HAS REPORTED ANY PROBLEMS WITH THE CARS SUSPENSION, TOE, ANGLES, ETC, BUT NOTHING HAS BEEN REPORTED, NOR HAS THE CAR BEEN RECALLED FOR THIS PROBLEM. MAZDA CORP NEEDS TO DO SOMETHING BEFORE SOMEONE GETS TRAGICALLY HURT DUE TO THIS PROBLEM. IF I HAD NOT BROUGHT MY CAR INTO THE DEALERSHIP FOR ANOTHER MECHANICAL REASON IN FEBRUARY 2008, I WOULD NOT HAVE KNOWN THAT MY TIRES HAD WORN SO BADLY, ESPECIALLY SINCE I HAD RECENTLY PURCHASED THE TIRES. I ORIGINALLY THOUGHT THE PROBLEM WAS WITH THE TIRES, BUT THAT IS NOT THE CASE. THE PROBLEM IS WITH THE CAR. I'VE HAD 3 DIFFERENT NAME BRAND TIRES ON THIS CAR, SO THE PROBLEM IS DEFINITELY NOT THE TIRES. IT'S THE CAR! *TR