2018 Mazda MAZDA3

The contact called on behalf of a customer who owns a 2018 Mazda Mazda3. The contact stated that the windshield wipers had become inoperable. The vehicle was taken to the contact's auto repair shop, Tire-Rama, where the windshield wiper switch was replaced; however, the failure persisted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V272000 (VISIBILITY); and referred the customer to the dealer for assistance. The vehicle was taken to the dealer, who informed the owner that the vehicle was not covered under the recall because the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

While I was driving on the highway, I went to use my front wipers and there was no response when trying to active them. The rear wiper, front and rear washer fluid sprayers all worked. No warning lights or other signs of failure were present. I took the car to a local repair shop and they diagnosed it as a bad Body Control Module. Once the module was replaced and reprogrammed, the wipers worked as intended. Safety Recall 3219D describes the issue I had perfecly. My VIN is out of the range of this recall but if I had the same issue as this recall, there might be other bad parts out there and that range might need to be increased.

My car has a faulty Front Body Power Module, a known issue with these cars, but Mazda keeps saying my model is not in the bracket for recalls, they say it's manufactured a day after the cutoff for the recall, so they won't give me recall repair. My windshield wipers aren't working and it's pouring rain, so this is a HUGE danger. I can't afford the $1500+ repair and don't think it's right this is a known issue for this car model and because mine is supposedly 1 day late I don't qualify for the recall care. They expect me to go to a dealership and pay more money for a diagnostic for something that is an issue, and then I have to call corporate again and they'll "Decide" if they'll cover my car or not.

My car's rear backup camera has been having issues for the last several thousand miles. I took the car in for repair, and the Mazda dealership informed me that the wiring for the backup camera has corroded. After searching various online forums, it appears that this issue is pretty common with this generation Mada3. I noticed today that Ford issued a recall for a similar problem with Mustangs.

The body computer experienced a malfunction leading to the wipers becoming inoperable. This can be made available for inspection. I was driving through a snow storm, my wipers stopped working without warning causing severe loss of visibility endangering myself and those around me. The problem has been confirmed by an independent service center. It has not, however the model of car has a recall for this, it does not extend to my specific VIN. There were no warnings. The wipers worked and halfway through a drive they stopped.