The contact owns a 2018 Mazda Mazda3. The contact stated that while the vehicle was parked, the contact became aware of a strong fuel odor around the exterior of the vehicle and inside the vehicle. The contact stated that the failure had occurred after refueling. No warning lights were illuminated. The dealer was made aware of t…
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The contact owns a 2018 Mazda Mazda3. The contact stated that while the vehicle was parked, the contact became aware of a strong fuel odor around the exterior of the vehicle and inside the vehicle. The contact stated that the failure had occurred after refueling. No warning lights were illuminated. The dealer was made aware of the failure, and an appointment was scheduled for a diagnostic test. The dealer had to reschedule the appointment due to a scheduling issue. The vehicle was taken to an independent mechanic, where it was diagnosed with a crack in the top of the fuel pump. The contact was informed that the fuel pump needed to be replaced, and the vehicle was being repaired. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the vehicle needed to be taken to a dealer for a diagnostic test. The repair coverage was denied because the vehicle was not repaired by a dealer. The failure mileage was 179,550.
NHTSA ODI #11712940
51,000 miles · Jul 30, 2024
Fuel System, Gasoline
The contact’s sister owns a 2018 Mazda Mazda3. The contact stated that while driving at various speeds, the vehicle stalled. The contact also stated that while attempting to depress the accelerator pedal, the vehicle failed to respond as intended. The vehicle was taken to a local dealer where it was diagnosed with a defective fu…
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The contact’s sister owns a 2018 Mazda Mazda3. The contact stated that while driving at various speeds, the vehicle stalled. The contact also stated that while attempting to depress the accelerator pedal, the vehicle failed to respond as intended. The vehicle was taken to a local dealer where it was diagnosed with a defective fuel pump. The vehicle was repaired, and the contact related the failure to NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 51,000.
NHTSA ODI #11605452
78,000 miles · Feb 15, 2023
Fuel System, Gasoline
The contact's daughter owns a 2018 Mazda Mazda3. The contact stated while her daughter was driving at an unknown speed, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated during the failure. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the …
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The contact's daughter owns a 2018 Mazda Mazda3. The contact stated while her daughter was driving at an unknown speed, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated during the failure. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel pump needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was approximately 78,000.
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Consequence & remedy
Consequence: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Consequence & remedy
Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
Consequence & remedy
Consequence: Reduced visibility while driving can increase the risk of crash.
Remedy: Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3219D.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3 vehicles, equipped with an incorrect exhaust valve spring. The incorrect exhaust valve spring may fail while driving, potentially causing an engine stall.
Consequence & remedy
Consequence: An engine stall can increase the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the engines and replace any incorrect exhaust valve springs, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1717K.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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