I became aware of this recall for my backup camera and one day i closed my trunk wasnt expecting it too affect my car but it did!! the rear backup camera was flickering and distorted as i was back out of a parking spot and almost got rear ended by someone and mazda told me by the middle of january they should have a fix for this…
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I became aware of this recall for my backup camera and one day i closed my trunk wasnt expecting it too affect my car but it did!! the rear backup camera was flickering and distorted as i was back out of a parking spot and almost got rear ended by someone and mazda told me by the middle of january they should have a fix for this its a camera and a wiring harness and fastener no need to have too wait this long for something that can cause a major accident its not only happened once but twice out of nowhere i have pictures and video recordings of it!!
NHTSA ODI #11566796
Mileage unknown · Dec 15, 2023
Electrical System
Touchscreen in vehicle is randomly changing without my touching the screen. This is a well-documented issue in other 2014-2016 Mazdas for which a recall has been previously issued. However, my vehicle also experiences this same issue ("ghost touch") which indicates to me that the problem is not just limited to 2014-2016 vehicl…
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Touchscreen in vehicle is randomly changing without my touching the screen. This is a well-documented issue in other 2014-2016 Mazdas for which a recall has been previously issued. However, my vehicle also experiences this same issue ("ghost touch") which indicates to me that the problem is not just limited to 2014-2016 vehicles and that my 2018 Mazda should be included in the original recall to replace the defective touchscreen. The random operation of the touchscreen is a safety hazard and should be immediately recalled by Mazda.
NHTSA ODI #11560347
Mileage unknown · Aug 17, 2023
Electrical System
The infotainment screen has begun cracking and causing a ghost touch issue. This is distracting and dangerous.
NHTSA ODI #11539157
Mileage unknown · Jul 28, 2023
Electrical System
This is related to the existing recall with the backup camera. I have intermittently experience, fuzzing of the review camera. I have also experienced total loss of the review camera. In addition, I have had occasionally experienced the panel system not switching over to the rear view camera. The issues appear to be associat…
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This is related to the existing recall with the backup camera. I have intermittently experience, fuzzing of the review camera. I have also experienced total loss of the review camera. In addition, I have had occasionally experienced the panel system not switching over to the rear view camera. The issues appear to be associated with opening and closing the rear hatch and if occurred could sometimes be resolved by turning the car off and back on. The issue was persistent and occurring on a more or less regular basis, but then in the last month it has ceased to occur though I have been opening and closing the hatch on a regular basis... I had been avoiding opening and closing the hatch to avoid losing the camera :( I am concerned that due to the intermittent nature of the failure that when I take the vehicle in under the recall that it will not occur and the dealership will consider the matter closed even if it reoccurs later. Note that in the attached pictures the vehicle is on and in reverse, but the screen is not showing the rear camera view.
NHTSA ODI #11534982
Mileage unknown · Oct 4, 2022
Electrical System
To Whom It May Concern: On Sunday October 2, 2022, while driving in very rainy conditions caused by Hurricane Ian, my windshield wipers failed. On Monday, October 3, 2022, I took the car to an independent mechanic at Chesapeake Import Services in Annapolis, MD. The auto mechanic ran a diagnostic test on my vehicle to discover …
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To Whom It May Concern: On Sunday October 2, 2022, while driving in very rainy conditions caused by Hurricane Ian, my windshield wipers failed. On Monday, October 3, 2022, I took the car to an independent mechanic at Chesapeake Import Services in Annapolis, MD. The auto mechanic ran a diagnostic test on my vehicle to discover an electric malfunction caused by a defective relay. This is the same issue that is noted as part of the recall that has already been identified here: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V272-0572.pdf. Unfortunately, my VIN does not fall into the recalled VINs. I am requested that you review and expand the recall to include additionally impacted vehicles, and this issue seems to be significantly more widespread that originally noted. I have contacted Mazda, and they are refusing to take responsibility for this faulty part, as it's not part of the original recall. I have documentation from the mechanic regarding the diagnostic, and they are willing to speak on my behalf regarding their findings on my vehicle. Please contact me ASAP to review the issue. I am currently not able to drive my car due to the safety issues involved with having inoperable windshield wipers. Thank you for your attention.
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD…
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THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS OLD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.
NHTSA ODI #11413902
48,000 miles · Feb 9, 2021
Electrical System
THE CHARGE WARNING SYSTEM CAME ON AND THEN A FEW MINUTES LATER MY CAR COMPLETELY SHUTS DOWN IN THE MIDDLE OF TRAFFIC IT HAPPENED ON FEBRUARY 3RD AND I HAD ANOTHER INCIDENT ON FEBRUARY THE 9TH 2021 I TOOK THE CAR IN TO GET LOOKED AT MY MAZDA AND THEY COULDN'T FIND ANYTHING WRONG WITHOUT HAVING THE INDICATION WHEN I CLEARLY TOLD T…
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THE CHARGE WARNING SYSTEM CAME ON AND THEN A FEW MINUTES LATER MY CAR COMPLETELY SHUTS DOWN IN THE MIDDLE OF TRAFFIC IT HAPPENED ON FEBRUARY 3RD AND I HAD ANOTHER INCIDENT ON FEBRUARY THE 9TH 2021 I TOOK THE CAR IN TO GET LOOKED AT MY MAZDA AND THEY COULDN'T FIND ANYTHING WRONG WITHOUT HAVING THE INDICATION WHEN I CLEARLY TOLD THEM MY CAR STOPPED IN THE MIDDLE OF TRAFFIC THIS IS VERY DANGEROUS AND IT CAN CAUSE ACCIDENTS
NHTSA ODI #11395489
4,000 miles · May 21, 2020
Electrical SystemEngine
THE BATTERY IN MY 2018 MAZDA 3 (TOURING) HAS DIED 3 TIMES IN ABOUT YEAR'S TIME. AFTER THE FIRST TIME, THE DEALER SAID IT WAS JUST A FLUKE--THAT IT COULD HAVE BEEN CAUSED BY ANYTHING. THEY PUT A BRAND NEW BATTERY IN. AFTER THE SECOND BATTERY DIED, THE DEALER SAID THAT IT WAS BECAUSE WE WEREN'T MAKING LONG DRIVES IN THE CAR. THEY …
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THE BATTERY IN MY 2018 MAZDA 3 (TOURING) HAS DIED 3 TIMES IN ABOUT YEAR'S TIME. AFTER THE FIRST TIME, THE DEALER SAID IT WAS JUST A FLUKE--THAT IT COULD HAVE BEEN CAUSED BY ANYTHING. THEY PUT A BRAND NEW BATTERY IN. AFTER THE SECOND BATTERY DIED, THE DEALER SAID THAT IT WAS BECAUSE WE WEREN'T MAKING LONG DRIVES IN THE CAR. THEY REPLACED THE BATTERY WITH A BRAND NEW ONE--AND THEY ASSURED ME IT WASN'T ANYTHING ELSE INCLUDING THE ALTERNATOR (I ASKED ABOUT THE ALTERNATOR SPECIFICALLY). NOW, THAT BATTERY HAS DIED. I WILL CALL THE DEALER TOMORROW TO HAVE A FOURTH BATTERY INSTALLED.... THE VEHICLE WAS STATIONARY--EITHER IN OUR GARAGE OR DRIVEWAY--WHEN WE REALIZED THE BATTERY WAS DEAD. IF YOU WOULD LIKE TO SEE THE RECORDS OF MY VARIOUS VISITS TO THE MAZDA DEALERSHIP, PLEASE CONTACT ME. *TR
NHTSA ODI #11325490
18 miles · Jul 31, 2019
Electrical SystemPower TrainSeat Belts
TL* THE CONTACT OWNS A 2018 MAZDA 3. THE CONTACT STATED THAT SHE WAS EXPERIENCING DIFFERENT ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT WARNING CHIME SOUNDED WHEN THE SEAT WAS UNOCCUPIED. THE CONTACT HAD TO BUCKLE THE SEAT BEAT TO STOP THE WARNING SOUND. IN ADDITION, BOTH PASSENGER …
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TL* THE CONTACT OWNS A 2018 MAZDA 3. THE CONTACT STATED THAT SHE WAS EXPERIENCING DIFFERENT ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT WARNING CHIME SOUNDED WHEN THE SEAT WAS UNOCCUPIED. THE CONTACT HAD TO BUCKLE THE SEAT BEAT TO STOP THE WARNING SOUND. IN ADDITION, BOTH PASSENGER SIDE WINDOWS FAILED TO ROLL UP AFTER BEING DOWN. ALSO, WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED TO RESPOND WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT HAD TO SHIFT THE VEHICLE FROM SECOND INTO FIRST GEAR IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO ODGES MAZDA AT THE AVENUES (10681 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 562-1600) WHERE A DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE WAS FOUND. THE FAILURE CONTINUED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18.
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Consequence & remedy
Consequence: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Consequence & remedy
Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
Consequence & remedy
Consequence: Reduced visibility while driving can increase the risk of crash.
Remedy: Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3219D.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3 vehicles, equipped with an incorrect exhaust valve spring. The incorrect exhaust valve spring may fail while driving, potentially causing an engine stall.
Consequence & remedy
Consequence: An engine stall can increase the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the engines and replace any incorrect exhaust valve springs, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1717K.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2018 Mazda MAZDA3 Problems, Complaints & Recalls | Skip That Year