Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
2925–50K
1750–75K
1075–100K
5100–150K
3150K+
81 reports with mileage · 36 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Exterior Lighting. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports2 fire reports3 injury reports
What owners actually said
117 reports
Mileage unknown · Apr 21, 2022
Electrical SystemPower Train
The TCM - Transmission Control Module defected - gear lights disappear, down shifting problems, driving, stop in the middle of highway or road while driving, kick / jerk when ATF lights comes on goes off then check engine lights comes on all fluids has been changed drove good for a few days started again took to advance auto p…
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The TCM - Transmission Control Module defected - gear lights disappear, down shifting problems, driving, stop in the middle of highway or road while driving, kick / jerk when ATF lights comes on goes off then check engine lights comes on all fluids has been changed drove good for a few days started again took to advance auto parts and auto zone codes stated electrical TCM computer issues, delayed shifting, check engine and ATF lights comes on , DTC codes U1000, LOST COMMUNICATION WITH TCM. The TCM overheats because it is sitting directly on the transmission, under the battery box. My child safety was put at risk daily. This car fails to stop at a traffic light, a slow response when approaching a stop sign or traffic light is dangerous and scary. Mazda's are not safe to drive with a bad TCM, When a driver cannot anticipate the acceleration or deceleration of this vehicle or any Mazda with a TCM the situation is very dangerous. I visited Flow Mazda 04/21/2022 Fayetteville North Carolina invoice number Q10296 took the part for viewing. THE dealership informed us that no one has this part and do not know if the will ever have another shipment. we contacted salvage yards received the same answer. I have sent 8 emails stating problems to the manufacture (Mitsubishi electric company) no response thus far. This is my daughter first year in college she saved her summer money 6600.00$ and purchased this car in March 16, 2022 from Knox auto sales 107 NC-55E, Dunn NC 28334. First day we had all fluids changed. The third day she went to visit her dad 20 minute drive ATF light came on went to auto zone code warning electrical communication, purchased new battery drove car for 5 days good took car to college in Charlotte came home birthday Friday check engine light and TCM code went to church Easter Sunday almost didn't make it home. According to the you tube channels and social media this is a known failure for Mazda automobiles Why are the cars being sold?
NHTSA ODI #11461728
Mileage unknown · Dec 14, 2021
Engine
Blower motor stopped working summer of 2020. Had it replaced at the dealership and it again stopped working in summer of 2021. Had it replaced once again and it is now making horrible noises again as it did right before it blew up the last two times
NHTSA ODI #11443727
Mileage unknown · Oct 12, 2021
Exterior Lighting
When driving at highway speeds and applying brakes, the headlights will pulse bright to dim for the duration of braking. I have seen this problem reported online by several dealers and it has a known software update to fix the problem, but it is not listed under the recalls for this vehicle. A similar problem exists on the 2014 …
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When driving at highway speeds and applying brakes, the headlights will pulse bright to dim for the duration of braking. I have seen this problem reported online by several dealers and it has a known software update to fix the problem, but it is not listed under the recalls for this vehicle. A similar problem exists on the 2014 Mazda's and a recall does exist for that vehicle.
NHTSA ODI #11436434
Mileage unknown · Jun 8, 2021
Power Train
There is a loud winding sound sound coming from the transmission and sound of metal (broken teeth) as well. We took it to a Mazda dealer and they quickly identified the issue as a failing transmission. As a result I was able to find that a service bulletin aligned with this issue (TSB No. 0500414) and confirmed this with the de…
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There is a loud winding sound sound coming from the transmission and sound of metal (broken teeth) as well. We took it to a Mazda dealer and they quickly identified the issue as a failing transmission. As a result I was able to find that a service bulletin aligned with this issue (TSB No. 0500414) and confirmed this with the dealer. This service bulletin indicates a manufacturing issue but only applied a warranty of 6 years or 60,000 miles. Yes, our car is over the 6 yrs and only 800 miles over the 60,000 miles, however, my concern is that this is a known issue that clearly becomes a safety issue. We got a price from the dealer of $4,500 for a new transmission so I took it to a transmission shop for a 2nd opinion. They confirmed the failing transmission and indicated the car should not be driven for safety reasons. They said the transmission is in bad shape and when it fails the car will just stop creating a very unsafe condition. They are able to find a used transmission and install it for an estimate of $2,700 but I believe this should be covered by Mazda due to the safety concerns. I have no choice to proceed with this replacement but hope that you can help to get Mazda's attention and have them stand behind this and cover this cost.
NHTSA ODI #11420064
116,427 miles · May 9, 2021
Seats
EXACT SAME ISSUE AS CAMPAIGN NUMBER: 17V082 THE SEATS IN THIS YEAR OF MAZDA 3 ARE THE SAME AS IN THE 2010-2011 MODELS. THE METAL HAS SNAPPED IN HALF CAUSING THE NEED FOR REPAIR FOR SAFE DRIVING. THIS HAPPENED WHILE TURNING A CORNER ON A CITY STREET GOING ABOUT 30KM/H DRIVER IS 260LBS
NHTSA ODI #11415704
Mileage unknown · Apr 16, 2021
StructureUnknown Or Other
THE INSTRUMENT PANEL HAS COME LOOSE, AND THERE IS A OPENING, THE INSIDE OF IT IS CHIPPED AS WELL AND IT IS FOGGY. JUST NORMAL DRIVING TO AND FROM WORK. MAZDA OFFERED A SPECIAL SERVICE WARRANTY, WHICH MY CAR DID NOT QUALIFY BECAUSE THIS GAP HAD NOT OCCURRED YET. CONVENIENTLY, THE EXTENSION EXPIRED BEFORE MY PANEL STARTED COMING A…
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THE INSTRUMENT PANEL HAS COME LOOSE, AND THERE IS A OPENING, THE INSIDE OF IT IS CHIPPED AS WELL AND IT IS FOGGY. JUST NORMAL DRIVING TO AND FROM WORK. MAZDA OFFERED A SPECIAL SERVICE WARRANTY, WHICH MY CAR DID NOT QUALIFY BECAUSE THIS GAP HAD NOT OCCURRED YET. CONVENIENTLY, THE EXTENSION EXPIRED BEFORE MY PANEL STARTED COMING APART. I SPOKE WITH MAZDA TODAY AND THEY TOLD ME I WAS TO LATE. WELL I WAS INELIGIBLE BECAUSE IT HADN'T COME APART YET. APPARENTLY THEY ARE AWARE OF THIS PROBLEM AS THEY DID OFF A SPECIAL WARRANTY FOR IT. ALL MODELS THAT HAD THESE DEFECTIVE PANELS OR BAD ADHESIVE FROM THE SAME LOT REGARDLESS IF THEY HAD STARTED TO COME APART YET, SHOULD HAVE BEEN REPLACED SO THIS WOULDN'T HAPPEN. I UNDERSTAND NORMAL WEAR AND TEAR. IF THIS IS JUST CHOCKED UP TO NORMAL WEAR AND TEAR THE REST OF THE INTERIOR SHOULD ALSO BE FALLING APART, BECAUSE THE WHOLE CAR HAS BEEN SUBJECTED TO THE SAME ENVIRONMENT AND THAT IS NOT FALLING APART YET. I AM ONE PERSON, WITH ONE VOICE MAYBE OTHER MAZDA OWNERS WHO WERE DENIED ELIGIBILITY TO HAVE THIS INSTRUMENT PANEL REPLACED, WILL ALSO COMPLAIN AND SOMETHING CAN HAPPEN TO FIX THIS MANUFACTURER PROBLEM. AS THIS IS NOT A PART THAT SHOULD HAVE PASSED QUALITY CONTROL. DATE IS APPROXIMATE AS IT OCCURRED GRADUALLY OVER TIME AND DID NOT BECOME NOTICEABLE UNTIL LATE LAST YEAR.
NHTSA ODI #11408464
Mileage unknown · Mar 15, 2021
Exterior Lighting
WHEN APPLYING THE BRAKES, THE HEADLIGHTS DIM AND FLICKER UNTIL THE BRAKE PEDAL IS RELEASED. NIGHTTIME VIABILITY IS SUBSTANTIALLY DIMINISHED WHEN APPLYING THE BREAKS AND FLICKERING SEAMS TO SEND A SIGNAL TO OTHER VEHICLES IN FRONT OF ME. THIS DEFECT OCCURS 100% OF THE TIME WHEN APPLYING THE BEAKS AT NIGHT WHEN THE HEADLIGHTS AR…
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WHEN APPLYING THE BRAKES, THE HEADLIGHTS DIM AND FLICKER UNTIL THE BRAKE PEDAL IS RELEASED. NIGHTTIME VIABILITY IS SUBSTANTIALLY DIMINISHED WHEN APPLYING THE BREAKS AND FLICKERING SEAMS TO SEND A SIGNAL TO OTHER VEHICLES IN FRONT OF ME. THIS DEFECT OCCURS 100% OF THE TIME WHEN APPLYING THE BEAKS AT NIGHT WHEN THE HEADLIGHTS ARE ON.
NHTSA ODI #11402981
173,001 miles · Mar 12, 2021
Exterior LightingPower TrainVisibility/wiper
WHEN YOU PRESS ON THE BRAKES ALL THE VEHICLES LIGHTS FLASHING FROM BRIGHT TO DEEM THE HEADLIGHTS, INSIDE PANEL LIGHTS FLASHING FROM BRIGHT TO DEEM MAKING IT DIFFICULT TO SEE AT NIGHT IT ACTS LIKE CAR IS LOSING POWER
NHTSA ODI #11402536
72,000 miles · Feb 9, 2021
Exterior Lighting
ONGOING PROBLEM - REPORTED BY OTHERS IN MANY FORUMS. TECHNICAL SERVICE BULLETIN ISSUED. DURING BREAKING HEADLIGHTS PULSE BRIGHTER AND DIMMER
NHTSA ODI #11395445
Mileage unknown · Dec 20, 2020
Electrical SystemEngine
I HAVE HAD MY CAR SINCE 2013 AND HAD NO PROBLEMS WITH IT UNTIL I GOT A NEW BATTERY FOR MY CAR. AS SOON AS I GOT A BATTERY MY CAR WOULD DIE EVERY OTHER DAY. I TOOK IT TO MANY MECHANICS AND BACK TO THE MAZDA DEALER TO SEE IF THEY COULD FIX IT. THE MECHANICS DIDN'T KNOW WHAT WAS WRONG WITH IT AND WHEN I TOOK IT TO MAZDA THEY SAID I…
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I HAVE HAD MY CAR SINCE 2013 AND HAD NO PROBLEMS WITH IT UNTIL I GOT A NEW BATTERY FOR MY CAR. AS SOON AS I GOT A BATTERY MY CAR WOULD DIE EVERY OTHER DAY. I TOOK IT TO MANY MECHANICS AND BACK TO THE MAZDA DEALER TO SEE IF THEY COULD FIX IT. THE MECHANICS DIDN'T KNOW WHAT WAS WRONG WITH IT AND WHEN I TOOK IT TO MAZDA THEY SAID IT WAS BECAUSE MY CAR DOOR LIGHT WAS ON, EVEN THOUGH IT NEVER WAS. THEY CLAIMED THEY FIXED IT AND TWO DAYS LATER MY CAR WAS DEAD AGAIN. EVERY MECHANIC AND THE MAZDA DEALER SAID NOTHING WAS WRONG WITH THE CAR AND THEY DIDN'T KNOW WHAT WAS HAPPENING. THE VEHICLE SITS NOW BECAUSE I CAN'T KEEP CALLING MY INSURANCE COMPANY EVERY OTHER DAY TO COME OUT AND JUMP START MY CAR FOR ME.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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