NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
32 reportsClear category filter65,000 miles · Feb 13, 2018
Electrical SystemFuel/propulsion SystemSteering
CAR'S ELECTRICAL SYSTEM WILL CUT OUT WITHOUT WARNING. THIS HAS HAPPENED ON THE INTERSTATE. THE RADIO SHUTS DOWN, THE ABILITY TO ACCELERATE IS LOST, AND POWER STEERING GOES. SEVERAL SENSOR LIGHTS COME ON. I HAVE TO FIGHT TO GET THE CAR TO THE SIDE OF THE ROAD AND THEN TURN THE CAR OFF. WHEN RESTARTED THE CHECK ENGINE LIGHT S…
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CAR'S ELECTRICAL SYSTEM WILL CUT OUT WITHOUT WARNING. THIS HAS HAPPENED ON THE INTERSTATE. THE RADIO SHUTS DOWN, THE ABILITY TO ACCELERATE IS LOST, AND POWER STEERING GOES. SEVERAL SENSOR LIGHTS COME ON. I HAVE TO FIGHT TO GET THE CAR TO THE SIDE OF THE ROAD AND THEN TURN THE CAR OFF. WHEN RESTARTED THE CHECK ENGINE LIGHT STAYS ON BUT THE CAR WORKS FINE. THIS WILL ALSO HAPPEN WHEN THE CAR IS IDLING WITH THE SAME LOSS OF POWER. I TURN THE CAR OFF AND THEN BACK ON AND IT WORKS OKAY AGAIN. THIS HAPPENED IN A VERY MOUNTAINOUS PASS RECENTLY AND THERE WERE NO SHOULDERS TO PULL OVER ON AND I HAD NO POWER STEERING OR ACCELERATION. I'VE TAKEN TO SEVERAL MECHANICS AND THEY CANNOT FIND THE ISSUE.
NHTSA ODI #11072717
96,000 miles · Jan 25, 2018
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2013 MAZDA 3. WHILE DRIVING AT ANY SPEED AT NIGHT, THE HEADLIGHTS FLICKERED AND FLASHED WHEN THE BRAKE PEDAL WAS APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAXON HYUNDAI MAZDA (2329 US 22, UNION, NJ 07083). THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BU…
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TL* THE CONTACT OWNS A 2013 MAZDA 3. WHILE DRIVING AT ANY SPEED AT NIGHT, THE HEADLIGHTS FLICKERED AND FLASHED WHEN THE BRAKE PEDAL WAS APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MAXON HYUNDAI MAZDA (2329 US 22, UNION, NJ 07083). THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THERE WAS NO RECALL AND THE WARRANTY EXPIRED. THE VEHICLE WAS ALSO TAKEN TO CRYSTAL MAZDA (220 RTE 22 WEST, GREENBROOKEE, NJ 08812) WHERE IT WAS ALSO STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
NHTSA ODI #11064824
87,000 miles · Nov 27, 2017
Electrical SystemExterior LightingUnknown Or Other
PCM DOES NOT REGULATE ALTERNATOR OUTPUT CORRECTLY CAUSING THE HEADLIGHTS TO FLASH/STROBE AND HORN TONE TO FLUCTUATE WHILE BRAKING IN MOTION. THE HEADLIGHTS FLASHING COULD LEAD OTHER DRIVERS TO BELIEVE YOU ARE SIGNALING THEM, AND LACK OF POWER TO HORN REDUCES THE AUDIBILITY AND MAY NOT BE HEARD BY OTHER DRIVERS. DEALERSHIP/MAZDA …
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PCM DOES NOT REGULATE ALTERNATOR OUTPUT CORRECTLY CAUSING THE HEADLIGHTS TO FLASH/STROBE AND HORN TONE TO FLUCTUATE WHILE BRAKING IN MOTION. THE HEADLIGHTS FLASHING COULD LEAD OTHER DRIVERS TO BELIEVE YOU ARE SIGNALING THEM, AND LACK OF POWER TO HORN REDUCES THE AUDIBILITY AND MAY NOT BE HEARD BY OTHER DRIVERS. DEALERSHIP/MAZDA IS AWARE OF THE ISSUE AND HAS PROVIDED A "SOFTWARE UPDATE" TO FIX THE ISSUE, BUT HAS NOT ISSUED A RECALL, THUS REQUIRING CONSUMERS TO PAY $60-$100 USD FOR THE UPDATE IF OUT OF WARRANTY. ON NOVEMBER 22TH 2017 I WAS APPROACHING AN INTERSECTION AND WAS BRAKING COMING TO THE RED LIGHT WHEN A VEHICLE ON A SIDE STREET WAVED AT ME AND PULLED OUT IN FRONT OF ME I USED MY HORN OF WHICH FLUCTUATED WITH POWER, I WAS ABLE TO AVOID THE CRASH BUT IT WAS A CLOSE CALL. I SUSPECT THE OTHER VEHICLE THOUGHT MY FLASHING HEADLIGHTS WERE SIGNALING THEM TO "GO AHEAD". I BELIEVE THIS NEEDS TO BE A RECALL AS THIS ISSUE HAS THE POTENTIAL TO CAUSE SERIOUS INJURY OR LOSS OF LIFE.
NHTSA ODI #11048713
Mileage unknown · Nov 5, 2017
Electrical SystemEngineSteering
WHEN DRIVING THE AFFECTED VEHICLES IN HEAVY RAIN OR IN DEEP PUDDLES, THE ALTERNATOR BELT MAY SLIP, CAUSING THE POWER CONTROL MODULE (PCM) TO INCORRECTLY ASSUME FAILURE OF THE CHARGING SYSTEM. ONCE THE PCM ASSUMES THAT THE CHARGING SYSTEM HAS FAILED, THE VEHICLE WILL STOP CHARGING AND COULD RESULT IN POOR ACCELERATION, LOSS OF ST…
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WHEN DRIVING THE AFFECTED VEHICLES IN HEAVY RAIN OR IN DEEP PUDDLES, THE ALTERNATOR BELT MAY SLIP, CAUSING THE POWER CONTROL MODULE (PCM) TO INCORRECTLY ASSUME FAILURE OF THE CHARGING SYSTEM. ONCE THE PCM ASSUMES THAT THE CHARGING SYSTEM HAS FAILED, THE VEHICLE WILL STOP CHARGING AND COULD RESULT IN POOR ACCELERATION, LOSS OF STEERING ASSIST AND WINDSHIELD WIPER OPERATION, AND A POSSIBLE ENGINE STALL, INCREASING THE RISK OF A CRASH."
NHTSA ODI #11043568
59,665 miles · Nov 4, 2017
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
I HAVE A 2013 MAZDA 3I 5-DOOR HATCHBACK WITH APPROXIMATELY 61,000 MILES, 90% HIGHWAY DRIVING TO AND FROM WORK. AFTER HAVING THE BATTERY REPLACED (ORIGINAL) EARLIER THIS YEAR, I THEN NOTICED THAT MY HEADLIGHTS WOULD FLASH INTERMITTENTLY, AT THAT TIME. AS THE YEAR PROGRESSED, THE HEADLIGHT FLASHING, WHICH PRESENTS ITSELF ONLY UP…
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I HAVE A 2013 MAZDA 3I 5-DOOR HATCHBACK WITH APPROXIMATELY 61,000 MILES, 90% HIGHWAY DRIVING TO AND FROM WORK. AFTER HAVING THE BATTERY REPLACED (ORIGINAL) EARLIER THIS YEAR, I THEN NOTICED THAT MY HEADLIGHTS WOULD FLASH INTERMITTENTLY, AT THAT TIME. AS THE YEAR PROGRESSED, THE HEADLIGHT FLASHING, WHICH PRESENTS ITSELF ONLY UPON BRAKING OR DECELERATION, BECAME MARKEDLY INCREASED AND BRIGHTER, INCLUDING THE DASHBOARD INFORMATION SYSTEMS WINDOW INSIDE. I WENT TO AN AUTHORIZED MECHANIC, WHO FIRST PUT MY CAR ON DIAGNOSTIC, WHICH SHOWED THAT THE ALTERNATOR WAS VERY WEAK/WORN. SINCE I HAD EXTENDED WARRANTY, THROUGH A PRIVATE COMPANY, BUT ONLY UNTIL 60,000/5 YEARS, I RUSHED TO MAKE TIME FOR THE MECHANIC TO RECEIVE AUTHORIZATION AND REPLACE THE ALTERNATOR, WHICH HE DID, AND MY CAR RUNS GREAT. THERE REMAINS, THOUGH, THE PROBLEM WITH THE HEADLIGHTS FLASHING. SINCE THE MECHANIC DID RESET THE COMPUTER, WE WERE STUMPED. THEN MY HUSBAND FOUND A SERVICE BULLETIN FROM MAZDA DEALING WITH THIS SPECIFIC ISSUE, STATING THAT THE CAR MUST GO TO THE DEALER BECAUSE ONLY THE DEALER CAN RESET ALL THE PARTS OF THE COMPUTER. I THEN CONTACTED MAZDA, BUT HAVE YET TO RECEIVE A RESPONSE. I DO NOT FEEL THAT I SHOULD BE MADE TO PAY FOR THIS ADJUSTMENT/REPAIR SINCE MAZDA APPARENTLY IS WELL AWARE OF THIS PROBLEM WITH THIS MODEL CAR. JUST GOOGLE IT, THERE ARE ALOT OF M3 OWNERS OUT THERE WITH SIMILAR PROBLEMS, MOST GOT RESOLVED BECAUSE THEY WERE STILL UNDER WARRANTY. GREAT FOR THEM, BUT THAT DOESN'T HELP ME. NOT ONLY IS THIS A PROBLEM FOR ME SINCE I DRIVE NEARLY 40 MILES EACH WAY TO/FROM WORK EACH NIGHT, BUT I AM TIRED OF OTHER DRIVERS FLASHING THEIR LIGHTS AT ME, HONKING, OR YELLING. IT IS MOST ANNOYING, NOT TO MENTION A SAFETY HAZARD, SINCE I AM A NIGHT-TIME/EARLY MORNING DRIVER, PREDOMINANTLY DRIVING IN THE DARK. PLEASE ADVISE.
NHTSA ODI #11043324
Mileage unknown · Aug 10, 2017
Electrical SystemElectronic Stability Control (esc)Service Brakes
WHEN BRAKING, THE HEADLIGHTS PULSE. WHEN BRAKING, THE CAR RIDES BUMPY. THE STABILITY CONTROL LIGHT WILL COME ON AT RANDOM TIMES. THESE HAVE BEEN HAPPENING FOR THE PAST COUPLE YEARS, AND ALL MECHANICS HAVE SAID THAT EVERYTHING LOOKS FINE ON THE VEHICLE.
NHTSA ODI #11014156
1,000,000 miles · Feb 7, 2017
Electrical System
WHEN THE BRAKES ARE APPLIED AND THE HEADLIGHTS ARE ON, THE HEADLIGHTS WILL PULSE. THE FLASHING HEADLIGHTS ARE VERY NOTICEABLE WHEN FOLLOWING BEHIND ANOTHER CAR. THIS PROBLEM HAS BEEN HAPPENING FOR WEEKS.
NHTSA ODI #10949971
97,996 miles · Jan 30, 2017
Electrical SystemExterior Lighting
WHEN DECELERATING WITH HEADLIGHTS ON WHILE IN MOTION, HEADLIGHTS FLICKER UNTIL PRESSURE IS RELEASED FROM BRAKE PEDAL. BROUGHT TO DEALERSHIP AND WAS CHARGED $26.38 FOR PCM REPROGRAMMING.
NHTSA ODI #10948403
40,000 miles · Dec 29, 2016
Electrical System
WHENEVER I'M DRIVING AND USING MY HEADLIGHTS AND THEN I STEP ON MY BRAKES MY HEADLIGHTS FLICKER AS IF I WERE FLASHING SOMEBODY AND I HAVE HAD MY BATTERY TESTED AND ALTERNATOR AND CHANGED MY HEADLIGHTS BUT THE PROBLEM STILL OCCURS I HAVE ALSO LOOKED ON YOUTUBE TO SEE IF ANYONE ELSE WAS HAVING PROBLEMS LIKE THIS AND THEY WERE THE …
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WHENEVER I'M DRIVING AND USING MY HEADLIGHTS AND THEN I STEP ON MY BRAKES MY HEADLIGHTS FLICKER AS IF I WERE FLASHING SOMEBODY AND I HAVE HAD MY BATTERY TESTED AND ALTERNATOR AND CHANGED MY HEADLIGHTS BUT THE PROBLEM STILL OCCURS I HAVE ALSO LOOKED ON YOUTUBE TO SEE IF ANYONE ELSE WAS HAVING PROBLEMS LIKE THIS AND THEY WERE THE ONLY THING I HAVEN'T TRIED WAS CONTACTING THE DEALER ABOUT IT. THE LIGHTS ARE NORMAL WHEN THE VEHICLE IS STATIONARY AND I STEP ON THE BRAKES. *TR
NHTSA ODI #10938400
73,000 miles · Nov 16, 2016
Electrical SystemExterior LightingService Brakes
WHEN BRAKING OR DECELERATING, THE HEADLIGHTS PULSE. IT LOOKS LIKE WE'RE SIGNALING OTHER DRIVERS AT NIGHT (ALTHOUGH WHO KNOWS WHAT WE'RE SUPPOSEDLY SAYING) AND IT IS A SERIOUS HAZARD. THIS WAS PARTICULARLY A PROBLEM HEADING DOWN A MOUNTAIN AT NIGHT DURING A WINTER STORM TO HAVE OUR VISIBILITY GO IN AND OUT. THERE IS ALREADY A NOT…
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WHEN BRAKING OR DECELERATING, THE HEADLIGHTS PULSE. IT LOOKS LIKE WE'RE SIGNALING OTHER DRIVERS AT NIGHT (ALTHOUGH WHO KNOWS WHAT WE'RE SUPPOSEDLY SAYING) AND IT IS A SERIOUS HAZARD. THIS WAS PARTICULARLY A PROBLEM HEADING DOWN A MOUNTAIN AT NIGHT DURING A WINTER STORM TO HAVE OUR VISIBILITY GO IN AND OUT. THERE IS ALREADY A NOTICE OUT ACCORDING TO OUR MECHANIC, BUT WE RECEIVED NOTHING FROM MAZDA AND ARE BEING CHARGED TO REPROGRAM THE COMPUTER THAT IS SUPPOSEDLY CAUSING THE PROBLEM.
NHTSA ODI #10926540
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.