NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
226 reports70,000 miles · Feb 19, 2019
Exterior Lighting
WHEN DRIVING THE FRONT HEADLIGHTS WILL FLICKER/DIM WHEN I TOUCH THE BRAKES. I AM DRIVING BACK ROADS AND HIGHWAY. NIGHT TIME WITH HEADLIGHTS ON. HAPPENS PRETTY CONSISTENTLY AND IS DISTRACTING AND GREATLY REDUCES MY VIEW OF THE ROAD!! HAS BEEN HAPPENING FOR AT LEAST 4 MONTHS. REPLACED THE BATTERY AND STILL HAVE THE SAME PROBLEM…
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WHEN DRIVING THE FRONT HEADLIGHTS WILL FLICKER/DIM WHEN I TOUCH THE BRAKES. I AM DRIVING BACK ROADS AND HIGHWAY. NIGHT TIME WITH HEADLIGHTS ON. HAPPENS PRETTY CONSISTENTLY AND IS DISTRACTING AND GREATLY REDUCES MY VIEW OF THE ROAD!! HAS BEEN HAPPENING FOR AT LEAST 4 MONTHS. REPLACED THE BATTERY AND STILL HAVE THE SAME PROBLEM.
NHTSA ODI #11181238
80,000 miles · Feb 11, 2019
Exterior LightingPower Train
TL* THE CONTACT OWNS A 2012 MAZDA 3. WHILE DRIVING WITH THE HEADLIGHTS ACTIVATED, THE HEADLIGHTS FLICKERED AND PULSATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AOXMOOR MAZDA (7913 SHELBYVILLE RD, LOUISVILLE, KY) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A SOFTWARE MALFUNCTION. THE POWER TRAIN CONTRO…
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TL* THE CONTACT OWNS A 2012 MAZDA 3. WHILE DRIVING WITH THE HEADLIGHTS ACTIVATED, THE HEADLIGHTS FLICKERED AND PULSATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AOXMOOR MAZDA (7913 SHELBYVILLE RD, LOUISVILLE, KY) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A SOFTWARE MALFUNCTION. THE POWER TRAIN CONTROL MODULE WAS UPDATED AND THE FAILURE WAS REMEDIED. THE THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #11176142
31,740 miles · Feb 8, 2019
EngineFuel/propulsion SystemPower Train
TL* THE CONTACT OWNS A 2012 MAZDA 3. WHILE DRIVING AT AN UNSPECIFIED SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JENKINS MAZDA OF OCALA (352-815-2425, LOCATED AT 1740 SW COLLEGE RD, OCALA, FL 34471) WHERE THE FUEL PUMP AND GAUGE WERE REPLACED. THE CLUTCH WAS REPLACED SIX MOTHS LATER. FIVE MONTHS LATER…
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TL* THE CONTACT OWNS A 2012 MAZDA 3. WHILE DRIVING AT AN UNSPECIFIED SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JENKINS MAZDA OF OCALA (352-815-2425, LOCATED AT 1740 SW COLLEGE RD, OCALA, FL 34471) WHERE THE FUEL PUMP AND GAUGE WERE REPLACED. THE CLUTCH WAS REPLACED SIX MOTHS LATER. FIVE MONTHS LATER, THE VEHICLE LEAKED FLUID IN THE DRIVEWAY. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE DRIVER'S SIDE TRANSMISSION AXLE. SEVEN MONTHS LATER, WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE MADE A CLUNKING SOUND AND WAS TOWED TO THE SAME DEALER WHERE THE TECHNICIAN DIAGNOSED AND REPLACED THE ENTIRE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO PROVIDE A DISCOUNT TOWARDS THE COST OF A NEW VEHICLE. THE OFFER WAS NOT ACCEPTABLE. THE CONTACT'S VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,740.
NHTSA ODI #11175707
85,374 miles · Jan 23, 2019
Electrical SystemPower Train
CODE U0101 DESCRIPTION LOST COMMUNICATION WITH TRANSMISSION CONTROL MODULE CODE SCAN DASHBOARD LIGHT
NHTSA ODI #11171737
81,800 miles · Dec 31, 2018
Fuel/propulsion System
FUEL FILLER LINE LEAK. WHEN GAS TANK IS FULL FUEL LEAKS FROM SMALL WHOLE IN LINE THAT GOES INTO GAS TANK. MY MECHANIC SAYS IT IS WHERE THE LINE IS WELDED TO GAS TANK HAS BROKEN THE MAZDA SERVICE MANAGER TELLS ME IT'S NOT AN ISSUE THAT MAZDA WILL FIX, EVEN THOUGH IT IS A SAFETY ISSUE. MY MECHANIC SAYS THAT THIS IS AN ISSUE WITH …
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FUEL FILLER LINE LEAK. WHEN GAS TANK IS FULL FUEL LEAKS FROM SMALL WHOLE IN LINE THAT GOES INTO GAS TANK. MY MECHANIC SAYS IT IS WHERE THE LINE IS WELDED TO GAS TANK HAS BROKEN THE MAZDA SERVICE MANAGER TELLS ME IT'S NOT AN ISSUE THAT MAZDA WILL FIX, EVEN THOUGH IT IS A SAFETY ISSUE. MY MECHANIC SAYS THAT THIS IS AN ISSUE WITH THE 2013 MODELS, SO IF THE SAME THING HAPPENS TO A 2012 MODEL WHY IT NOT BE REPAIRED BY MAXDA?
NHTSA ODI #11164272
75,000 miles · Dec 11, 2018
Seats
THE LINK CONNECTING THE FRONT LEFT OF THE SEAT SHEARED OFF. IT SOUNDS EXACTLY LIKE THE RECALL FOR THE 2011 MODELS.
NHTSA ODI #11160654
75,000 miles · Dec 11, 2018
Electrical SystemExterior Lighting
WHEN DRIVING, THE HEADLIGHTS FLICKER SEVERELY ANYTIME THE BRAKES ARE APPLIED. AT NIGHT, IT LOOKS LIKE I'M FLASHING MY LIGHTS. THIS HAPPENS AT RANDOM TIMES, ANY ROADWAY. WE HAD THE CAR SERVICED AFTER FINDING A TECHNICAL SERVICE BULLETIN (SB-01-019-13). THE ISSUE WAS FIXED FOR A FEW MONTHS, BUT HAS RETURNED.
NHTSA ODI #11160646
58,000 miles · Dec 3, 2018
Power Train
TL* THE CONTACT OWNS A 2012 MAZDA 3. THE CONTACT STATED THAT THE GEARS SLIPPED INTERMITTENTLY WHILE DRIVING IN ANY GEAR. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM WARRANTY CAMPAIGN BULLETIN NUMBER: O5-OO8/16 DUE TO BEING UNDER MILEAGE; HOWEVER, THE STATUTE FOR THE DATE TO RECEIVE SERVICE WAS ALSO EXPIRED. THE…
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TL* THE CONTACT OWNS A 2012 MAZDA 3. THE CONTACT STATED THAT THE GEARS SLIPPED INTERMITTENTLY WHILE DRIVING IN ANY GEAR. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM WARRANTY CAMPAIGN BULLETIN NUMBER: O5-OO8/16 DUE TO BEING UNDER MILEAGE; HOWEVER, THE STATUTE FOR THE DATE TO RECEIVE SERVICE WAS ALSO EXPIRED. THE VEHICLE WAS TAKEN TO BYERS MAZDA (2455 BILLINGSLEY RD, COLUMBUS, OH 43235, (614) 792-2455) WHERE IT WAS DETERMINED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED BY THE VEHICLE OWNER. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA ODI #11155744
Mileage unknown · Nov 23, 2018
Unknown Or Other
DASHBOARD PEELING OFF
NHTSA ODI #11153276
49,000 miles · Nov 15, 2018
Suspension
THE REAR SHOCKS HAVE AN UPPER ATTACHMENT THAT IS MADE OUT OF ALUMINUM. AFTER ONLY 49000 MILES THE SHOCK MOUNT CORRODED AND BROKE. IT ALSO CAUSED THE SHOCK ROD TO BEND.
NHTSA ODI #11151770
Official recalls
1Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.