GAS CAP. THIS IS A KNOWN PROBLEM. THE GAS CAP WORKS ITSELF LOOSE AND CAUSES THE CHECK ENGINE LIGHT TO ILLUMINATE SINCE A LOOSE GAS CAP INTRODUCES AN OXYGEN LEAK. THE DEALER'S FIX IS TO TIGHTEN THE CAP. HOWEVER, ONCE THE CAR IS OUT OF WARRANTY, THIS CAUSES THE OWNER TO HAVE TO EITHER BUY A CODE SCANNER TO RESET THE CODE OR GO…
Read full complaint
GAS CAP. THIS IS A KNOWN PROBLEM. THE GAS CAP WORKS ITSELF LOOSE AND CAUSES THE CHECK ENGINE LIGHT TO ILLUMINATE SINCE A LOOSE GAS CAP INTRODUCES AN OXYGEN LEAK. THE DEALER'S FIX IS TO TIGHTEN THE CAP. HOWEVER, ONCE THE CAR IS OUT OF WARRANTY, THIS CAUSES THE OWNER TO HAVE TO EITHER BUY A CODE SCANNER TO RESET THE CODE OR GO TO THE DEALER AND PAY FOR A DIAGNOSIS. THIS PROBLEM IS NOT AFFECTED BY THE TYPE OF DRIVING OR ROAD CONDITIONS. THE CAP WORKS ITSELF LOOSE AND THAT TRIGGERS THE WARNING LIGHT.
NHTSA ODI #10884500
95,000 miles · Jun 28, 2016
EngineFuel/propulsion SystemPower Train
WHEN DECELERATING, I'LL PUSH IN CLUTCH, APPLY BRAKE, AND SHIFT TO A LOWER GEAR. AS I LET OUT THE CLUTCH, CAR WILL SOMETIMES LURCH FORWARD (AS IF I'M DEPRESSING ACCELERATOR EVEN THOUGH I'M NOT). I MUST IMMEDIATELY DEPRESS CLUTCH AGAIN AND LET OUT SLOWLY TO PREVENT THE SUDDEN SURGE IN ACCELERATION. MOST OFTEN HAPPENS WHEN I AM COM…
Read full complaint
WHEN DECELERATING, I'LL PUSH IN CLUTCH, APPLY BRAKE, AND SHIFT TO A LOWER GEAR. AS I LET OUT THE CLUTCH, CAR WILL SOMETIMES LURCH FORWARD (AS IF I'M DEPRESSING ACCELERATOR EVEN THOUGH I'M NOT). I MUST IMMEDIATELY DEPRESS CLUTCH AGAIN AND LET OUT SLOWLY TO PREVENT THE SUDDEN SURGE IN ACCELERATION. MOST OFTEN HAPPENS WHEN I AM COMING OUT OF A TURN AND BEGIN TO LET OUT CLUTCH. ALSO, AT 3 1/2 YEARS OLD, WITH 95,000 MOSTLY HIGHWAY MILES, MANUAL TRANSMISSION HAS STARTED POPPING OUT OF 4TH GEAR WHILE DRIVING. I'LL BE DRIVING ALONG AND FOR NO REASON SHIFTER WILL POP OUT OF GEAR. INDEPENDENT TRANSMISSION SHOP SAID CAUSE IS LIKELY BAD BEARINGS INSIDE TRANSMISSION AND RECOMMENDED REPLACEMENT WITH MANUFACTURED TRANSMISSION. I NEVER HAD PROBLEMS WITH MY 2010 MAZDA 5 WITH 5 SPEED MANUAL TRANSMISSION. I'VE REPORTED PROBLEMS TO MAZDA SERVICE AND OF COURSE THEY CAN NEVER GET PROBLEM TO REPEAT ITSELF WHILE THEY ARE DRIVING.
NHTSA ODI #10877168
28,625 miles · Sep 30, 2015
EngineFuel/propulsion System
I JUST GOT OFF WORK AND GOT IN MY CAR TO LEAVE. I TURNED ON THE CAR AND EVERYTHING SEEMED NORMAL. I PULLED OUT OF THE PARKING LOT AND AS SOON AS I PULLED UP TO THE LIGHT, WHICH WAS 1BLOCK AWAY, MY CAR SHUT OFF. I WAS JUST AT THE RED LIGHT WAITING THEN MY CAR TURNED OFF AND WOULD NOT TURN BACK ON. ALL THE POWER IN THE CAR WAS THE…
Read full complaint
I JUST GOT OFF WORK AND GOT IN MY CAR TO LEAVE. I TURNED ON THE CAR AND EVERYTHING SEEMED NORMAL. I PULLED OUT OF THE PARKING LOT AND AS SOON AS I PULLED UP TO THE LIGHT, WHICH WAS 1BLOCK AWAY, MY CAR SHUT OFF. I WAS JUST AT THE RED LIGHT WAITING THEN MY CAR TURNED OFF AND WOULD NOT TURN BACK ON. ALL THE POWER IN THE CAR WAS THERE BUT MY CAR WOULD JUST NOT TURN BACK ON, MY VEHICAL WAS BEING OPERATED IN THE AUTOMATIC POSITION.THIS WAS DANGEROUS BECAUSE IT WAS A FRIDAY AFTERNOON DURING THE 5 O'CLOCK TRAFFIC AND I HAD ALL THESE VEHICALS LINED UP BEHIND ME HONKING AND I HAD TO PUSH MY VEHICALS OFF TO THE SIDE AND CALL A TOW TRUCK. MY VEHICAL WAS LUCKILY ON THE CITY STREET.
NHTSA ODI #10778627
16,090 miles · Jan 4, 2015
Electrical SystemEngineFuel/propulsion System
MY WIFE WAS DRIVING ON THE FREEWAY - I WAS ON THE PASSENGER SIDE. THIS IS THE FIRST TIME IT HAPPENED. THE CAR LOST SORT OF RESET ITSELF - DASH WARNING LIGHTS CAME ON (ACCORDING TO MY WIFE). RADIO/CD STOPPED MUSIC - ABS LIGHT WENT ON (THAT'S ALL I CAN SEE FROM PASSENGER SIDE). MY WIFE SAID OTHERS TOO BUT SHE WAS FOCUSED …
Read full complaint
MY WIFE WAS DRIVING ON THE FREEWAY - I WAS ON THE PASSENGER SIDE. THIS IS THE FIRST TIME IT HAPPENED. THE CAR LOST SORT OF RESET ITSELF - DASH WARNING LIGHTS CAME ON (ACCORDING TO MY WIFE). RADIO/CD STOPPED MUSIC - ABS LIGHT WENT ON (THAT'S ALL I CAN SEE FROM PASSENGER SIDE). MY WIFE SAID OTHERS TOO BUT SHE WAS FOCUSED ON THE ROAD BECAUSE IT WAS A CONSTRUCTION ZONE. SHE WAS NERVOUS AND SAID THE CAR WAS NOT RESPONDING TO THROTTLE. LUCKILY ALL WENT BACK TO NORMAL AFTER 2 OR MAYBE 3 SECONDS. THE MUSIC CAME BACK ON ALSO. NO CHECK ENGINE LIGHT OR ANY SIGN OF TROUBLE. WE PULLED OVER AND I CHECKED THE FRONT TO SEE IF WE HIT SOMETHING THAT COULD HAVE CAUSED IT. RESTARTED THE CAR - ALL SEEMED NORMAL AND REACHED OUR DESTINATION. THIS WAS OUR FIRST 200 MILE TRIP OR MORE ON THIS CAR. 1 DAY AFTER ARRIVAL - I DID A ONCE OVER SAFETY CHECK (FLUIDS, TIRE PRESSURE, ETC) NOTHING OUT OF THE ORDINARY. GOT MY OBD2 CODE READER AND IT HAD THE FOLLOWING U3003 U0140 U0428. SO I WILL TAKE THIS TO OUR DEALER FOR CHECKUP. *TR
NHTSA ODI #10669995
48,000 miles · Dec 29, 2014
EngineFuel/propulsion SystemSteering
DRIVING AT APPROX 45MPH, CAR LOST ACCELERATION, POWER STEERING, AND MULTIPLE ENGINE LIGHTS ON. CAR MOVED TO SITE OF THE ROAD AND TOWED TO DEALER. *TR
NHTSA ODI #10668640
40,000 miles · Dec 29, 2014
Electronic Stability Control (esc)EngineFuel/propulsion System
DRIVING AT 70MPH, LOST ACCELERATION AND MULTIPLE ENGINE LIGHTS CAME ON. HAD TO MOVE OVER TO EMERGENCY LANE ON INTERSTATE AND DRIVING TO NEAREST EXIT AT APPROX 40MPH. CAR TOWED TO DEALER FOR REPAIR. *TR
NHTSA ODI #10668639
41,500 miles · Nov 24, 2014
Fuel/propulsion SystemPower Train
THE CHECK ENGINE LIGHT HAD BEEN ON FOR A WEEK; THE DEALER SAID IT WAS NO BIG DEAL AND TO BRING IT IN AT ANY TIME. HOWEVER, THE VEHICLE LOST POWER ONE DAY AND OTHER WARNING LIGHTS CAME ON. I WAS ABLE TO DRIVE HOME AT A VERY LOW RATE OF SPEED AND HAD IT TOWED TO THE DEALER. THE DEALER SAID IT WAS A BAD FUEL INJECTOR AND REPLACED I…
Read full complaint
THE CHECK ENGINE LIGHT HAD BEEN ON FOR A WEEK; THE DEALER SAID IT WAS NO BIG DEAL AND TO BRING IT IN AT ANY TIME. HOWEVER, THE VEHICLE LOST POWER ONE DAY AND OTHER WARNING LIGHTS CAME ON. I WAS ABLE TO DRIVE HOME AT A VERY LOW RATE OF SPEED AND HAD IT TOWED TO THE DEALER. THE DEALER SAID IT WAS A BAD FUEL INJECTOR AND REPLACED IT. HOWEVER, NOW, FOUR MONTHS LATER, THE CAR IS HAVING THE SAME PROBLEM -- THE CHECK ENGINE LIGHT HAS COME BACK ON. THE CAR HAS NOT BEEN GETTING THE MAXIMUM MPG (ABOUT 10 PERCENT LESS) AND THERE IS A NOTICEABLE HESITATION WHEN THE CAR SHIFTS GEARS. I WILL BE BRINGING IT BACK TO THE DEALER. THIS IS VERY SIMILAR TO THE SAME COMPLAINT OF OTHERS REGARDING THE SUDDEN LOSS OF POWER -- THANK GOODNESS I WAS NOT ON A HIGHWAY. *TR
NHTSA ODI #10660499
30,000 miles · Aug 2, 2014
Fuel/propulsion System
I WAS DRIVING SLOWLY IN TRAFFIC WHEN I NOTICED A LARGE WHITE SPIDER ABOUT THE SIZE OF MY THUMB COME OUT OF THE DASHBOARD (WHERE THE MPG DISPLAY IS LOCATED). THE FOLLOWING MORNING, I NOTICED ANOTHER SPIDER ON MY DASHBOARD NEAR THE VENT AT THE VERY FRONT. BOTH SPIDERS LOOKED EXACTLY LIKE THE WHITE SAC SPIDERS DESCRIBED IN THE MAZD…
Read full complaint
I WAS DRIVING SLOWLY IN TRAFFIC WHEN I NOTICED A LARGE WHITE SPIDER ABOUT THE SIZE OF MY THUMB COME OUT OF THE DASHBOARD (WHERE THE MPG DISPLAY IS LOCATED). THE FOLLOWING MORNING, I NOTICED ANOTHER SPIDER ON MY DASHBOARD NEAR THE VENT AT THE VERY FRONT. BOTH SPIDERS LOOKED EXACTLY LIKE THE WHITE SAC SPIDERS DESCRIBED IN THE MAZDA 6 RECALL. I TOOK IT TO THE DEALER TODAY TO HAVE THEM LOOK AT IT BECAUSE I AM CONCERNED ABOUT THE PROBLEMS THESE SPIDERS ARE KNOWN TO CAUSE IN THE FUEL TANK. MAZDA REFUSED TO LOOK AT MY CAR STATING THAT MY MODEL WASN'T PART OF THE RECALL AND THEREFORE IT WAS NOT THEIR PROBLEM. GRANTED MY MODEL IS NOT ON THE RECALL LIST, I AM STILL HAVING THE SAME ISSUE AS THE RECALLED VEHICLES. I ASKED THEM TO WRITE, SIGN AND DATE A PAPER STATING THAT THEY ARE DECLINING TO LOOK INTO MY CAR'S PROBLEM IN THE OFF CHANCE THAT SOMETHING HAPPENS. I WANT TO BE SURE THAT MAZDA IS HELD LIABLE FOR REFUSING TO EVEN LOOK AT MY FUEL TANK. *TR
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
2012 Mazda MAZDA3 Problems, Complaints & Recalls | Skip That Year
Illustration