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2011 Mazda MAZDA3

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2011 Mazda MAZDA3 do not stand out strongly from the model-year median of 108.

About this comparison →

When problems were reported

Mileage at the reported incident

95 reports with mileage · 37 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Seats. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports2 fire reports8 injury reports

What owners actually said

132 reports
110,000 miles · Jul 16, 2016
Unknown Or Other

THE DASHBOARD IS DETACHING OR COMING APART FROM THE INFORMATION CENTER

NHTSA ODI #10885278

28,000 miles · Jun 17, 2016
Air BagsExterior Lighting

1) AFTER MOVING THE EMPTY PASSENGER SEAT BACK A FEW INCHES AT A RED LIGHT, PASSENGER AIRBAG DEACTIVATION LIGHT ILLUMINATED ON DASH AND HAS REMAINED ON EVER SINCE. AT THE SAME TIME, THE AIRBAG LIGHT ON THE INSTRUMENT CLUSTER BEGAN FLASHING A CODE 16. THERE ARE NO VISIBLE LOOSE WIRES OR CONNECTIONS UNDER THE SEAT. 2) CONDENSAT…

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1) AFTER MOVING THE EMPTY PASSENGER SEAT BACK A FEW INCHES AT A RED LIGHT, PASSENGER AIRBAG DEACTIVATION LIGHT ILLUMINATED ON DASH AND HAS REMAINED ON EVER SINCE. AT THE SAME TIME, THE AIRBAG LIGHT ON THE INSTRUMENT CLUSTER BEGAN FLASHING A CODE 16. THERE ARE NO VISIBLE LOOSE WIRES OR CONNECTIONS UNDER THE SEAT. 2) CONDENSATION APPEARING IN DRIVER'S SIDE HEADLIGHT ASSEMBLY.

NHTSA ODI #10874861

Mileage unknown · May 23, 2016
Air BagsStructureSuspensionCrashInjury

AIRBAG NOT INFLATE AT THE ACCIDENT BUT INFLATED AFTER 2 NF INJURIES . PERSONS HURT BY STEERING WHEEL.

NHTSA ODI #10870411

495 miles · May 17, 2016
Exterior Lighting

HEADLIGHT SEAL FAILURE; WATER CONDENSATION IN THE HEADLIGHT (PASSENGER SIDE). OCCURS AFTER A CAR WASH, A DRIVE IN THE RAIN, DRIZZLE OR DOWNPOUR IN HIGHWAY OR CITY. ROAD ILLUMINATION DIMINISHED FROM WATER CONDENSATION.

NHTSA ODI #10865443

22,000 miles · May 2, 2016
Vehicle Speed ControlCrash

TL* THE CONTACT OWNS A 2011 MAZDA 3. WHILE ATTEMPTING TO PARK THE VEHICLE, IT EXPERIENCED UNINTENDED ACCELERATION EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A POLE IN A DOG PARK. THERE WERE NO INJURIES. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. IT HAD NOT BEEN DETERMINED IF…

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TL* THE CONTACT OWNS A 2011 MAZDA 3. WHILE ATTEMPTING TO PARK THE VEHICLE, IT EXPERIENCED UNINTENDED ACCELERATION EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE CRASHED INTO A POLE IN A DOG PARK. THERE WERE NO INJURIES. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. IT HAD NOT BEEN DETERMINED IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. THE VIN WAS NOT PROVIDED.

NHTSA ODI #10862616

85,000 miles · Apr 15, 2016
Unknown Or Other

DASHBOARD IS SEPARATING ABOVE RADIO/INFO SCREEN.

NHTSA ODI #10859842

32,000 miles · Apr 2, 2016
Exterior Lighting

VEHICLE HEADLIGHT FAILED DUE TO FAULTY SEAL ALLOWING MOISTURE TO ENTER THE HEADLIGHT ASSEMBLY. I BROUGHT THE HEADLIGHT INTO THE DEALER WHILE STILL UNDER WARRANTY WHEN I NOTICED MOISTURE IN THE HEADLIGHT BUT BEFORE IT FAILED. MY CLAIM WAS DENIED STATING THAT IT WAS A COSMETIC ISSUE. NOW THIS IS A SAFETY ISSUE THAT COSTS SEVERA…

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VEHICLE HEADLIGHT FAILED DUE TO FAULTY SEAL ALLOWING MOISTURE TO ENTER THE HEADLIGHT ASSEMBLY. I BROUGHT THE HEADLIGHT INTO THE DEALER WHILE STILL UNDER WARRANTY WHEN I NOTICED MOISTURE IN THE HEADLIGHT BUT BEFORE IT FAILED. MY CLAIM WAS DENIED STATING THAT IT WAS A COSMETIC ISSUE. NOW THIS IS A SAFETY ISSUE THAT COSTS SEVERAL HUNDRED DOLLARS TO CORRECT. RESEARCH ONLINE INDICATES MANY OTHERS HAVE EXPERIENCED SIMILAR WARRANTY CLAIM AVOIDANCE AND FAILED HEADLIGHT ASSEMBLIES.

NHTSA ODI #10853089

52,000 miles · Feb 18, 2016
Air BagsSeats

MY 2011 MAZDA 3 DRIVER SEAT HAS COME OFF TRACK WHILE I WAS ON THE HIGHWAY. I WENT TO SLIDE MY SEAT BACK AND THE SEAT POPPED OFF THE TRACK, LUCKILY I CAUGHT MYSELF. MAZDA DEALERSHIP SAID THEY WOULDNT COVER IT. NOW, 3 WEEKS AFTER MY WARRANTY ENDED, MY PASSENGER AIRBAG SENSOR HAS LIT UP, ON THE DASH AND ABOVE THE RADIO. MAZDA SAID …

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MY 2011 MAZDA 3 DRIVER SEAT HAS COME OFF TRACK WHILE I WAS ON THE HIGHWAY. I WENT TO SLIDE MY SEAT BACK AND THE SEAT POPPED OFF THE TRACK, LUCKILY I CAUGHT MYSELF. MAZDA DEALERSHIP SAID THEY WOULDNT COVER IT. NOW, 3 WEEKS AFTER MY WARRANTY ENDED, MY PASSENGER AIRBAG SENSOR HAS LIT UP, ON THE DASH AND ABOVE THE RADIO. MAZDA SAID IT WAS MY SENSOR UNDER MY SEAT BUT STILL HAD TO CHARGE $105 DOLLAR FEE TO FIND THE PROBLEM??? THE AIRBAG SENSOR CAME ON ONE MORNING ON MY WAY TO WORK. NOBODY WAS IN THE CAR EXCEPT ME.

NHTSA ODI #10837051

70,000 miles · Feb 10, 2016
Air BagsSeats

THE DRIVERS SEAT WILL SOMETIMES COME OUT OF ITS TRACK, AND NOT LOCK IN SECURELY. WHEN THE SEAT IS LOCKED, IT SEEMS TO BE OK, BUT IF I SHOULD MOVE THE SEAT FORWARD TO ACCOMMODATE FOR A REAR PASSENGER ITS LIKE THE SEAT WILL NOT SIT SQUARELY IN THE TRACK, AND IT WILL EITHER SINK, OR ELEVATE AT ONE CORNER AND SLIDE FORWARDS OR BACK…

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THE DRIVERS SEAT WILL SOMETIMES COME OUT OF ITS TRACK, AND NOT LOCK IN SECURELY. WHEN THE SEAT IS LOCKED, IT SEEMS TO BE OK, BUT IF I SHOULD MOVE THE SEAT FORWARD TO ACCOMMODATE FOR A REAR PASSENGER ITS LIKE THE SEAT WILL NOT SIT SQUARELY IN THE TRACK, AND IT WILL EITHER SINK, OR ELEVATE AT ONE CORNER AND SLIDE FORWARDS OR BACKWARDS. ITS DANGEROUS IF I WERE TO HIT MY BRAKES, THE SEAT WOULD MOVE FORWARD INADVERTENTLY CAUSING ME TO SLAM ON MY BRAKES. ALSO, THERE APPEARS TO BE AN AIR BAG INDICATOR LIGHT THAT WILL FLASH ON MY DASHBOARD. THIS SEEMS OCCUR AT RANDOM TIMES, THE RED LIGHT WILL FLASH INDICATING SOME SORT OF ERROR WITH THE AIRBAG. I'M NOT SURE IF ITS A LOOSE CONNECTION, OR AN ACTUAL PROBLEM WITH THE AIR BAG. WHEN I ALERTED THE DEALER THEY TOLD ME I WAS OUT OF WARRANTY, AND THEY WOULD NOT DO ANYTHING FOR EITHER OF THESE ISSUES. I MENTIONED THAT THESE WERE MOST LIKELY SAFETY ISSUES, NOT LIKE I WANTED FREE TIRES OR A NEW WATER PUMP OR BATTERY OR SOMETHING. JUST ADDRESS WHAT COULD BE A HAZARDOUS CONDITION WITH MY VEHICLE.

NHTSA ODI #10825286

74,000 miles · Feb 4, 2016
Seats

WHILE DRIVING MY 2011 MAZDA 3 GRAND TOURING HATCHBACK I HEARD A LOUD SNAPPING SOUND. UPON HEARING THAT SOUND. I PRACTICALLY WOUND UP IN THE BACK SEAT. IT APPEARS THAT EITHER A WELD BROKE OR A BOLT SNAPPED SOMEWHERE AT THE BOTTOM IN THE BACK OF THE SEAT ON THE RIGHT. I ALMOST LOST COMPLETE CONTROL OF MY CAR. LUCKILY I STILL HAD A…

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WHILE DRIVING MY 2011 MAZDA 3 GRAND TOURING HATCHBACK I HEARD A LOUD SNAPPING SOUND. UPON HEARING THAT SOUND. I PRACTICALLY WOUND UP IN THE BACK SEAT. IT APPEARS THAT EITHER A WELD BROKE OR A BOLT SNAPPED SOMEWHERE AT THE BOTTOM IN THE BACK OF THE SEAT ON THE RIGHT. I ALMOST LOST COMPLETE CONTROL OF MY CAR. LUCKILY I STILL HAD A FIRM HAND GRIP ON THE WHEEL TO PULL MYSELF UP. THIS COULD HAVE BEEN AN EXTREMELY DANGEROUS SITUATION. THE MANUFACTURER SHOULD HAVE A RECALL ON THIS PROBLEM IMMEDIATELY BEFORE SOMEONE GETS KILLED.

NHTSA ODI #10824287

Official recalls

2

17V082000 · Seats

Feb 9, 2017

Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.

Consequence & remedy

Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.

16V644000 · Structure:body:hatchback/liftgate

Sep 6, 2016

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Consequence & remedy

Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.