Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
250–25K
2625–50K
1550–75K
1075–100K
14100–150K
5150K+
95 reports with mileage · 37 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports2 fire reports8 injury reports
What owners actually said
132 reports
120,000 miles · Jun 3, 2019
Steering
TL* THE CONTACT OWNS A 2011 MAZDA MAZDA3. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 60 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WAS UNAWARE IF ANY INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO MAZDA OF ARLINGTON (1400 TECH CENTRE PKWY, ARLINGTON, TX 76014, (817) 575-6000) WHERE IT WAS DIAGNOSED …
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TL* THE CONTACT OWNS A 2011 MAZDA MAZDA3. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 60 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WAS UNAWARE IF ANY INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO MAZDA OF ARLINGTON (1400 TECH CENTRE PKWY, ARLINGTON, TX 76014, (817) 575-6000) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #11217481
Mileage unknown · Jun 1, 2019
Seats
'TAKATA RECALL' THE DRIVER SEAT IS UNEVEN AND DEFINITELY DIFFICULT TO DRIVE LIKE THIS
NHTSA ODI #11217305
Mileage unknown · May 13, 2019
Electrical SystemFire
DURING SHORT DRIVE ON SURFACE ROADS (UNDER 45 MPH), ELECTRICAL SHORT CAUSED A FIRE UNDER THE HOOD AND MELTED PLASTIC CLIPS; FUSE THAT IS SUPPOSED TO PREVENT THIS DID NOT WORK.
NHTSA ODI #11207236
65,000 miles · Apr 15, 2019
Electronic Stability Control (esc)Service BrakesSteeringCrash
ON APRIL 8 WHILE PICKING UP MY DAUGHTER FROM SCHOOL ON NAUTILUS STREET IN LA JOLLA, POINTED DOWNHILL ON A STEEP GRADE, MY IDLING VEHICLE LOST POWER WITHOUT WARNING, I LOST CONTROL OF STEERING AND BRAKES HAD TO STOP THE VEHICLE WITH THE HANDBRAKE, THE PASSENGER CAR DOOR WAS OPEN AT THE TIME MY DAUGHTER WAS TRYING TO STEP INTO THE…
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ON APRIL 8 WHILE PICKING UP MY DAUGHTER FROM SCHOOL ON NAUTILUS STREET IN LA JOLLA, POINTED DOWNHILL ON A STEEP GRADE, MY IDLING VEHICLE LOST POWER WITHOUT WARNING, I LOST CONTROL OF STEERING AND BRAKES HAD TO STOP THE VEHICLE WITH THE HANDBRAKE, THE PASSENGER CAR DOOR WAS OPEN AT THE TIME MY DAUGHTER WAS TRYING TO STEP INTO THE VEHICLE AS THE CAR TOOK OFF, THE DOOR HIT THE CAR IN FRONT OF ME BREAKING HER TAIL LIGHT, IT TOOK ME THREE TRIES TO GET THE ENGINE TO TURN BACK OVER.
NHTSA ODI #11196467
100,000 miles · Mar 25, 2019
Structure
MY DASHBOARD HAS COME APART - LIKE ITS NOT GLUED TOGETHER BUT THEY TELL ME AT MAZDA THAT MY CAR IS NOT APART OF THE DASHBOARD RECALL WHICH I FIND HARD TO BELIEVE SINCE THIS IS A KNOWN ISSUE WITH THIS VEHICLE
NHTSA ODI #11191274
134,000 miles · Jan 8, 2019
Unknown Or Other
WE WERE RIDING DOWN THE ROAD AND ALL OF A SUDDEN IT SOUNDED LIKE A MACHINE GUN WAS GOING THREW MY SPEAKERS AND THE RADIO CONTROL WOULD NOT CONTROL THE LOAD NESS OF IT. WE HAD TO RIDE OVER 3 MILES TO THE EXIT AND GET OUT WHEN I TURNED THE CAR OFF IT STOPPED. THEN IT WOULD MAKE A AWFUL CRACKLING NOISE WHEN THE KEY WASN'T EVEN IN T…
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WE WERE RIDING DOWN THE ROAD AND ALL OF A SUDDEN IT SOUNDED LIKE A MACHINE GUN WAS GOING THREW MY SPEAKERS AND THE RADIO CONTROL WOULD NOT CONTROL THE LOAD NESS OF IT. WE HAD TO RIDE OVER 3 MILES TO THE EXIT AND GET OUT WHEN I TURNED THE CAR OFF IT STOPPED. THEN IT WOULD MAKE A AWFUL CRACKLING NOISE WHEN THE KEY WASN'T EVEN IN THE IGNITION. THAT WENT ON FOR A COUPLE OF WEEKS NOW THE RADIO DOESN'T WORK AT ALL AND IT STILL CRACKLES FROM TIME TO TIME. I LOOKED ONLINE AND APPARENTLY A LOT OF PEOPLE HAVE BEEN HAVING THE SAME ISSUE AND THEY SAID THAT THE BOSE AMPLIFIER IS GOING OUT MAKING THAT NOISE. I'VE CONTACTED BOSE WAITING FOR A RESPONSE. I'M JUST GLAD I WASN'T IN THE CAR ALONE WHEN IT HAPPENED BECAUSE WE WERE ON THE INTERSTATE AND IT SCARED THE CRAP OUT OF US!
NHTSA ODI #11165898
110,000 miles · Dec 6, 2018
Tires
DECEMBER 6, 2018 DEAR NHTSA, I HAVE A 2011 MAZDA 3 WITH FOUR (4) WESTLAKE RP18 205/55R16 91V RADIAL TOURING TIRES. I AM WRITING THIS LETTER TO NOTIFY THE COMPANY THAT AT LEAST THIS LOT OF TIRE OR THIS TIRE LINE IS STRUCTURALLY DEFECTIVE. I HAVE ATTACHED PICTURES ON PAGE 2. THERE ARE SEVERAL IMPLICATION TO THIS DEFECT INCLU…
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DECEMBER 6, 2018 DEAR NHTSA, I HAVE A 2011 MAZDA 3 WITH FOUR (4) WESTLAKE RP18 205/55R16 91V RADIAL TOURING TIRES. I AM WRITING THIS LETTER TO NOTIFY THE COMPANY THAT AT LEAST THIS LOT OF TIRE OR THIS TIRE LINE IS STRUCTURALLY DEFECTIVE. I HAVE ATTACHED PICTURES ON PAGE 2. THERE ARE SEVERAL IMPLICATION TO THIS DEFECT INCLUDING BENDING OF TIRE SHIELD, EASY PUNCTUATION AND EASY BLOW-OUT. ALL OF THESE INSTANCES CAN LEAD TO TRAFFIC ACCIDENTS AND EVEN DEATH. FOR INSTANCE, RECENTLY ROAD OBSTRUCTIONS PUNCTURED BOTH OF MY 2 BACK TIRES. THESE TIRES WERE FLAT WITHIN 30 MINUTES WHILE I WAS OUT SHOPPING AND A 20 MINUTES DRIVING DISTANCE FROM MY HOME. I PURCHASED A FOOT AIR PUMP TO PUT ENOUGH AIR IN MY TIRES TO TRAVEL ONE BLOCK AWAY TO THE AUTO SHOP TO REPLACE BOTH TIRES. FURTHERMORE, I DROVE AT SPEEDS ON THE HIGHWAY AT LESS THAN 20 MPH (MILES PER HOUR). AT THE STORE THEY REMOVED THE TIRE AND IDENTIFIED THE OBSTRUCTIONS, HOWEVER, THE TIRES EXPLODED VERY EASILY. THESE TIRES CAN BE PURCHASED FROM WAL-MART AND AMAZON FOR $44.24 EACH OR $176.96 FOR 4 TIRES ONLINE. I THINK THESE TIRES SHOULD BE RECALLED AND THIS MATTER PURSUED VIGOROUSLY PARTICULAR BECAUSE OF THE UPCOMING 2018 HOLIDAY TRAVEL SEASON. ON OCTOBER 16, 2018, I MAILED A CORRESPONDENCE LETTER TO TIRECO INC., SUPER-REPRESENTATIVE OF WESTLAKE TIRE. THE LETTER IS LISTED ABOVE. THIS MAIL WAS CERTIFIED WITH THE UNITED STATES POSTAL SERVICE UNDER CODE: 7018 0680 0000 5488 3046. I HAVE NOT RECEIVED A RESPONSE FROM THE COMPANY. AS STATED ABOVE, I BELIEVE THESE TIRES ARE STRUCTURALLY DEFECTIVE AND NEED TO BE RECALLED. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11156610
Mileage unknown · Dec 5, 2018
Air BagsSeats
AIR BAG LIGHT ON FOR PASSENGER SEAT. PASSENGER AIR BAG WILL NOT DEPLOY IN A CRASH BECAUSE OF DEFECTIVE WIRING AND WEIGHT SENSOR. THIS IS A WIDESPREAD PROBLEM THAT PUTS PASSENGERS AT RISK. IF YOU LOOK ONLINE THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM.
NHTSA ODI #11156110
76,000 miles · Nov 16, 2018
Unknown Or Other
THE DASHBOARD IS SEPARATING FROM THE INSTRUMENT PANEL. THERE IS A GROWING GAP. IT OCCURRED OVER TIME AND IS CONTINUING TO GET WORSE.
NHTSA ODI #11152023
70,421 miles · May 23, 2018
Air BagsPower Train
DASH BOARD PASSENGER SIDE SEAM ON DASH IS SPLITTING ABOVE AIRBAG
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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