NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
132 reports158,600 miles · Sep 1, 2020
SeatsInjury
SUNDAY NIGHT WHILE DRIVING AND MAKING A LEFT-HAND TURN MY DRIVERSIDE SEAT COMPLETELY DETACHED FROM THE SEATS HARNESS THATS BOLTED INTO THE BODY OF THE VEHICLE. AS RESEARCH THE PROBLEM AND FOUND THAT THAT EXACT SAFETY ISSUE HAD A RECALL. IVE MADE MULTIPLE UNSUCCESSFUL ATTEMPTS AT SCHEDULING MY CAR TO BE SERVICED BY MAZDA. THEY KE…
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SUNDAY NIGHT WHILE DRIVING AND MAKING A LEFT-HAND TURN MY DRIVERSIDE SEAT COMPLETELY DETACHED FROM THE SEATS HARNESS THATS BOLTED INTO THE BODY OF THE VEHICLE. AS RESEARCH THE PROBLEM AND FOUND THAT THAT EXACT SAFETY ISSUE HAD A RECALL. IVE MADE MULTIPLE UNSUCCESSFUL ATTEMPTS AT SCHEDULING MY CAR TO BE SERVICED BY MAZDA. THEY KEEP TELLING ME THAT THEY WILL CALL ME BACK. THIS HAS YET TO HAPPEN.
NHTSA ODI #11352597
Mileage unknown · Aug 3, 2020
Visibility/wiper
DASHBOARD IS HOLD DOWN FAILS THROUGH TERRIBLE DESIGNED SYSTEM. DASHBOARD IS HELD DOWN WITH CHEAP PLASTIC CLIP ON CONTROL SCREEN. THROUGH QUICK ONLINE RESEARCH, THIS IS A COMMON CONSISTENT ISSUE WITH ALL SIMILAR MAZDA VEHICLES THROUGH MANY YEARS. MAZDA ACKNOWLEDGES ISSUE WITH EXTENDING THEIR WARRANTY; HOWEVER, ONLY FOR 7 YEARS…
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DASHBOARD IS HOLD DOWN FAILS THROUGH TERRIBLE DESIGNED SYSTEM. DASHBOARD IS HELD DOWN WITH CHEAP PLASTIC CLIP ON CONTROL SCREEN. THROUGH QUICK ONLINE RESEARCH, THIS IS A COMMON CONSISTENT ISSUE WITH ALL SIMILAR MAZDA VEHICLES THROUGH MANY YEARS. MAZDA ACKNOWLEDGES ISSUE WITH EXTENDING THEIR WARRANTY; HOWEVER, ONLY FOR 7 YEARS FROM ORIGINAL WARRANTY OR 2018 (WHICHEVER IS THE LATER). ADVISE FROM OTHER CUSTOMERS, THIS "REPAIR" DOES NOT FIX THE ISSUE, AND ISSUE DOES OCCUR AFTER REPAIRING. THIS ISSUES CAUSES AN OBSTRUCTION OF VIEW AS WELL AS A DISTRACTION. MAZDA EXPECTS CUSTOMERS TO PAY FOR REPLACING DASHBOARD AND INFO DISPLAY!!!!
NHTSA ODI #11342898
98,000 miles · Jul 18, 2020
Structure
THE DASHBOARD ABOVE THE CLOCK AND INFO DISPLAY SEPARATED WHILE THE VEHICLE WAS STATIONARY.
NHTSA ODI #11340089
194,000 miles · Feb 25, 2020
Electronic Stability Control (esc)
MAZDA HAS TO DO SOMETHING ABOUT THE TCM. MINE GOES IN AND OUT AND I CAN'T PULL IN FRONT OF TRAFFIC WHEN THE ACCELERATION GOES DOWN. IT'S AN ACCIDENT WAITING TO HAPPEN AND IT KNOWN THE THIS PARTICULAR PART IS KNOWN TO GO OUT. IT'S A SAFETY ISSUE MAZDA NEEDS TO ADDRESS IMMEDIATELY BEFORE SOMEONE DIES. THE FIRST PICTURE IS WHEN THE…
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MAZDA HAS TO DO SOMETHING ABOUT THE TCM. MINE GOES IN AND OUT AND I CAN'T PULL IN FRONT OF TRAFFIC WHEN THE ACCELERATION GOES DOWN. IT'S AN ACCIDENT WAITING TO HAPPEN AND IT KNOWN THE THIS PARTICULAR PART IS KNOWN TO GO OUT. IT'S A SAFETY ISSUE MAZDA NEEDS TO ADDRESS IMMEDIATELY BEFORE SOMEONE DIES. THE FIRST PICTURE IS WHEN THE CAR IS IN MANUEL MODE AS YOU CAN SEE THAT'S SUPPOSED TO BE A 5 FOR FIFTH GEAR WHICH U CAN SEE THAT IT'S HARD TO TELL AND THAT IS WHEN IT'S WORKING WHEN IT GOES OUT THE CARS ACCELERATION SLOWS DOWN AND THERE'S NO DIGITAL DISPLAY AT ALL. THE SECOND PICTURE IS WHEN IT'S IN AUTOMATIC THAT IS SUPPOSED TO BE A D LETTER LETTING YOU KNOW AS THE DRIVER THE GEAR IS IN DRIVE. THIS A FREQUENT PROBLEM AND I'M NOT WILLING TO RISK MY LIFE AND POSAR HE LIVES OF OTHERS FOR A MISTAKE THAT SHOULD BE CORRECTED BY MAZDA.
NHTSA ODI #11311429
105,000 miles · Feb 20, 2020
Air BagsElectrical SystemElectronic Stability Control (esc)Crash
AIRBAGS: DID NOT DEPLOY UPON IMPACT OF A STREETLAMP POLE ON THE FRONT DRIVERSIDE QUARTER. FRONT FARRING DAMAGED AND REPLACED. I WAS TURNING LEFT, IT WAS RAINING, THE GLARE OF THE LIGHT BLINDED ME ENOUGH TO GO UP ON THE CURB AND IMPACT THE STREETLAMP POLE. I REPLACED THE FARRING AND HAD MY MAZDA3 FULLY ALIGNED. ELECTRICAL: …
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AIRBAGS: DID NOT DEPLOY UPON IMPACT OF A STREETLAMP POLE ON THE FRONT DRIVERSIDE QUARTER. FRONT FARRING DAMAGED AND REPLACED. I WAS TURNING LEFT, IT WAS RAINING, THE GLARE OF THE LIGHT BLINDED ME ENOUGH TO GO UP ON THE CURB AND IMPACT THE STREETLAMP POLE. I REPLACED THE FARRING AND HAD MY MAZDA3 FULLY ALIGNED. ELECTRICAL: PURCHASED VEHICLE IN OCTOBER 2016. REPLACED BATTERY 4 TIMES, ALTERNATOR 3 TIMES SINCE PURCHASE. SEAT HEATERS HAVEN'T WORKED EVER. DRIVERSIDE SEAT STARTED WIGGLING AFTER CONTACT WITH STREETLAMP POLE.
NHTSA ODI #11310455
110,000 miles · Feb 11, 2020
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2011 MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING AT 71 MPH, THE VEHICLE HIT A DEER CAUSING THE HOOD TO OPEN WITH FORCE CRACKING THE WINDSHIELD. THE AIR BAGS ALSO FAILED TO DEPLOY. A DEER HIT THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT HIT HER HEAD AND KNEE ON THE STEERING WHEEL. THE CONT…
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TL* THE CONTACT OWNED A 2011 MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING AT 71 MPH, THE VEHICLE HIT A DEER CAUSING THE HOOD TO OPEN WITH FORCE CRACKING THE WINDSHIELD. THE AIR BAGS ALSO FAILED TO DEPLOY. A DEER HIT THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT HIT HER HEAD AND KNEE ON THE STEERING WHEEL. THE CONTACT ALSO SUSTAINED A WHIPLASH. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE CONTACT STATED THAT AFTER THE IMPACT SMOKE WAS SEEN COMING FROM THE FRONT OF THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. A DEALER OR INDEPENDENT MECHANIC WAS NOT CONTACTED FOR DIAGNOSES OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
NHTSA ODI #11308414
36,100 miles · Dec 30, 2019
Exterior Lighting
MECHANIC'S REPORT 12/28/2019: "RIGHT FRONT (PASSENGER SIDE) HEADLIGHT ASSEMBLY HAS MAJOR MOISTURE CONTAMINATION. HID CONTROLLER FAILURE DUE TO MOISTURE; HID BULB OUT. REPAIR EST. $1,500 - $2,000." MY 2011 MAZDA 3 MILEAGE IS 36,915. I WILL TAKE THIS TO MAZDA SERVICE DEPT. ON 1/2/2020 FOR EVALUTAION. THEIR REPAIR EST. ON PHONE WAS…
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MECHANIC'S REPORT 12/28/2019: "RIGHT FRONT (PASSENGER SIDE) HEADLIGHT ASSEMBLY HAS MAJOR MOISTURE CONTAMINATION. HID CONTROLLER FAILURE DUE TO MOISTURE; HID BULB OUT. REPAIR EST. $1,500 - $2,000." MY 2011 MAZDA 3 MILEAGE IS 36,915. I WILL TAKE THIS TO MAZDA SERVICE DEPT. ON 1/2/2020 FOR EVALUTAION. THEIR REPAIR EST. ON PHONE WAS $2,000+ - PARTS ONLY. THIS IS A KNOWN PROBLEM REPORTED ONLINE BY MANY OWNERS OF THIS MAKE AND YEAR. CLEARLY THIS IS A FACTORY DEFECT ISSUE. ONE THAT HAS CAUSED ACCIDENTS AT NIGHT. (I FIRST NOTICED MOISTURE SOMETIME AFTER A DRIVE-THRU CAR WASH 3 MONTHS AGO.)
NHTSA ODI #11292095
127,000 miles · Dec 27, 2019
Air Bags
I PURCHASED A USED 2011 MAZDA 3 IN MARCH 2019. I DIDN'T NOTICE IT AT THE TIME BUT THE AIR BAG LIGHT WAS FLASHING A CODE 16 ON THE DASH. I TOOK IT TO MY LOCAL DEALERSHIP AND HAD TO PAY $100 DIAGNOSTIC FEE. THEY TOLD ME IT WAS THE PASSENGER SEAT WEIGHT SENSOR AND THE TWO PARTS WOULD NEED TO BE REPLACED. THE COST WAS AROUND $800. I…
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I PURCHASED A USED 2011 MAZDA 3 IN MARCH 2019. I DIDN'T NOTICE IT AT THE TIME BUT THE AIR BAG LIGHT WAS FLASHING A CODE 16 ON THE DASH. I TOOK IT TO MY LOCAL DEALERSHIP AND HAD TO PAY $100 DIAGNOSTIC FEE. THEY TOLD ME IT WAS THE PASSENGER SEAT WEIGHT SENSOR AND THE TWO PARTS WOULD NEED TO BE REPLACED. THE COST WAS AROUND $800. I UNDERSTAND THAT COMPONENTS ON A CAR MAY GO BAD OVER TIME BUT SHOULD SOMETHING AS IMPORTANT AS AN AIR BAG SENSOR GO BAD IN LESS THAN 9 YEARS? AND IF IT DOES, SHOULD I HAVE TO PAY $800 FOR MY SAFETY WHEN IT SHOULD BE THE COMPANY THAT COVERS THAT. I'VE READ THAT THIS IS A COMMON PROBLEM AND THERE ARE NO RECALLS. IF I AM IN AN ACCIDENT AND I HAVE A PASSENGER IN THE FRONT SEAT, THEIR AIRBAG WILL NOT GO OFF AND THAT PERSON COULD BE SERIOUSLY HURT OR KILLED.
NHTSA ODI #11291626
42,000 miles · Jul 27, 2019
Air Bags
MAZDA OEM 11-13 3 SEAT TRACK-OCCUPANT SENSOR RIGHT BCN167SW0A IS FAULTY . THERE ARE THOUSANDS OF CASES OF THIS ! THE PRICE OF THIS ITEMS IS 350.00 ! THERE SHOULD BE A CLASS ACTION LAWSUIT OR A RECALL ! THIS CAUSES THE PASSENGER SIDE AIRBAGS TO BE DISABLED . IF YOU WANT IT TO WORK 350.00 ! LESS THEN 3 YEARS OF OWNING THIS CAR
NHTSA ODI #11235234
81,805 miles · Jun 18, 2019
Air Bags
THE VEHICLE WAS PARKED FOR 2 DAYS THEN WHEN THE VEHICLE WAS STARTED THE AIRBAG LIGHT WENT THROUGH IT'S NORMAL PROCEDURE. AFTER A BRIEF PAUSE, THE AIRBAG LIGHT FLASHED ONCE THEN PAUSED AND THEN FLASHED SIX TIMES. THEN, THE PASSENGER AIRBAG INDICATOR ON THE DASH CAME ON AND REMAINED ON, INDICATING THE PASSENGER AIRBAG WAS DISABLED…
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THE VEHICLE WAS PARKED FOR 2 DAYS THEN WHEN THE VEHICLE WAS STARTED THE AIRBAG LIGHT WENT THROUGH IT'S NORMAL PROCEDURE. AFTER A BRIEF PAUSE, THE AIRBAG LIGHT FLASHED ONCE THEN PAUSED AND THEN FLASHED SIX TIMES. THEN, THE PASSENGER AIRBAG INDICATOR ON THE DASH CAME ON AND REMAINED ON, INDICATING THE PASSENGER AIRBAG WAS DISABLED. THE AIRBAG LIGHT ON THE DASH IN FRONT OF THE DRIVER CONTINUES TO FLASH ONCE FOLLOWED BY SIX MORE FLASHES. THIS PROBLEM CONTINUES EVERY TIME THE CAR IS DRIVEN. MANY OWNERS HAVE HAD THE SAME PROBLEM. SUZUKI RECALLED THIS SIMILAR PROBLEM YEARS AGO.
NHTSA ODI #11220922
Official recalls
2Feb 9, 2017
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.