2010 Mazda MAZDA3

FOR THESE INCIDENTS THERE WAS FRIENDS WHO WAS IN MY VEHICLE DURING AND EVEN WITNESS THESE INCIDENTS HAPPEN WHILE IN THE VEHICLE. ON THE WAY TO WORK I TRIED TO DOWNSHIFT ON THE SPORT MODE LIKE I USUALLY DO. BUT IT CONTINUED TO STAY IN 5, THEN ALL OF SUDDEN IT JUMPED TO 3 AS I SLOW DOWN A BIT THEN ALL OF SUDDEN TO 1 WHICH MADE THE CAR JERK A BIT BOTH TIMES DUE TO GEAR DROP AND CAUSE THE CAR TO REV AT A HIGHER RPM. WHICH ALMOST COST AN ACCIDENT. THIS IS HAPPENING QUITE OFTEN SO I HAD TO SWITCH TO NORMAL DRIVE MODE( D) ON ANOTHER OCCASION THE ABS, TRACTION CONTROL LIGHT WOULD TURN ON AFTER MAKING A QUICK LEFT OR RIGHT TURN BUT THIS HAPPEN ONLY A FEW TIME, THE ONLY WAY TO TURN THE LIGHTS OFF WAS TO PARK SOMEWHERE SAFE AND TURN THE CAR OFF AND BACK ON TO REMOVE THE LIGHTS. NOW IT'S SUMMER TIME AN THIRD PROBLEM HAS APPEAR, FOR SOME RANDOM REASON AIR CONDITIONING SYSTEM IS GOING CRAZY AND BLOWING HOT AIR INSTEAD OF COLD AIR IN THE CRAZY TEXAS SUMMER HEAT, WHAT'S EVEN MORE CRAZY IS DRIVER SIDE BLOW EXTREMELY HOT AIR AND PASSENGER SIDE BLOW HOT AIR BUT AT A LOWER DEGREES. SOMETIME EVEN SMELLING A SMOKY BURNING PLASTIC SMELL. I FIND IT EXTREMELY UNSAFE FOR A CAR TO HAVE PROBLEMS LIKE SHIFTING AND CAUSING THE CAR TO LAG IN SHIFTING GEAR PROPERLY WHICH CAUSE TO JERK IN MOVING TRAFFIC WHICH CAN CAUSE A ACCIDENT. TO ADD EVEN ABS AND TRACTION CONTROL MIGHT HAVE ISSUES WHICH SCARES ME EVEN MORE. NOW EVEN HOT AIR WITH MAYBE A BURNING PLASTIC SMELL. CAR HAS ALWAYS BEEN CHECK PROPERLY BUT THESE DRIVING WITH THESE UNSAFE ISSUES CAN CAUSE ACCIDENTS AND EVEN WORST DEATH IF NOT CHECK PROPERLY. MOST IMPORTANT FEATURE IN A CAR IS IT'S ABILITY TO ACCELERATE AND STOP PROPERLY, WITHOUT THOSE, IT BECOMES A DANGEROUS OBJECT ON THE ROAD.

MY MAZDA 3 2010 HAS ABOUT 3 RECALLS. I HAVE BEEN CONTACTING THE LOCAL DEALERSHIP TO DO THE RECALLS SINCE LAST YEAR, BUT DUE TO MY SCHEDULE, I CANNOT MAKE IT DURING THE WEEKDAYS. NOW THIS MONTH, WHEN I LOOKED AT THE RECALL LETTERS, I FOUND OUT I SHOULD DO THE RECALLS VERY SOON, BUT I HAD HARD TIME TO GET DAY OFF DURING THE WEEKDAYS, SO I WAS ASKING THE DEALERSHIP TO SCHEDULE ME FOR WEEKENDS. BUT THEY REFUSED. I KNOW THIS IS A FREE SERVICE, BUT HOW CAN THEY ONLY GIVE US SCHEDULE FOR WEEKDAYS AND REFUSE TO DO THE WORK FOR WEEKENDS. THIS IS ABOUT SAFETY. I DON'T DRIVE THIS CAR OFTEN, BUT I STILL WANT THIS TO BE DONE. I THINK IT IS WRONG THAT THE DEALERSHIP REFUSE RECALLS SERVICE. I DON'T THINK THEY WILL REFUSE THE SERVICE THAT PAY THEM MONEY. VERY BAD EXPERIENCE! I THINK THE GOVERNMENT SHOULD MONITOR THIS. BECAUSE THEY REFUSING THE WEEKENDS SERVICE, A LOT PEOPLE MAY HOLD OFF THEIR RECALLS JUST LIKE ME, WHICH MAY CAUSE PROBLEM FOR THE ROAD SAFETY. THE NAME OF THE DEALERSHIP IS: MARTIN MAZDA ADDRESS: 289 E CLEVELAND AVE, NEWARK, DE 19711 PHONE:(302) 738-5200

ABS AND DSC HAS BEEN DISABLED DUE TO A FAULTY ABS MODULE AND THE DEALER DOES NOT CONSIDER THIS A SAFETY ISSUE. THE REPAIR COST IS RIDICULOUSLY HIGH AND THIS SHOULD BE RECALLED PER THE AMOUNT OF INTERNET TRAFFIC ALONE REGARDING THIS ISSUE. THIS IS NOT A NICE TO HAVE FEATURE THIS IS A MUST HAVE AS IT COULD SAFE A LIFE. I HAVE SEEN REPORTS WHEN THE WHOLE SYSTEM FAILS. I WAS TOLD I COULD DRIVE WITHOUT IT EVEN THOU TOTAL BREAK FAILURE COULD OCCUR.

DEFECTIVE DASHBOARD THAT CANNOT WITHSTAND EXPOSURE TO SUNLIGHT, RESULTING IN THE DASHBOARD MELTING, EMITTING A NOXIOUS SMELL AND TAKING ON A REFLECTIVE QUALITY. WHEN THE DASHBOARD BECOMES REFLECTIVE, DRIVERS TRYING TO SEE THROUGH THE WINDSHIELD HAVE TO STRUGGLE TO SEE PAST THE IMAGE OF THE DASHBOARD IN THE WINDSHIELD. MAZDA FAILED TO NOTIFY CONSUMERS TIMELY RE: THE DEFECT. WHEN CLASS ACTION LAWSUITS WERE FILED, MAZDA WAS FORCED TO TAKE ACTION. THEY OFFERED A LIMITED EXTENDED WARRANTY TO FIX THE "COSMETIC ISSUE" THAT RESULTED. HOWEVER, BRIGHT LIGHT REFLECTING OFF THE MELTED DASHBOARD IS TEMPORARILY BLINDING, CAUSING A HARSH GLARE ON THE WINDSHIELD AND OBSCURING VISION, PUTTING THE DRIVER AND OTHERS AT RISK. IN ADDITION, MAZDA IS FAILING TO TAKE ANY ACTION ON VEHICLES OUTSIDE OF THE WARRANTY DATE, STATING THAT IT IS THE CONSUMER'S RESPONSIBILITY TO OBTAIN SERVICE WITHIN A TIMELY MANNER. UPON CONTACT OF MAZDA CORPORATE OFFICE, THERE IS NO RECORD OF ME EVEN OWNING THE VEHICLE AND MY VIN NUMBER IS STILL LISTED UNTIL THE ORIGINAL OWNER OF THE VEHICLE FROM 7 YEARS AGO. I HAVE NEVER RECEIVED A SINGLE NOTIFICATION OF A RECALL OR WARRANTY EXTENSION SINCE TAKING OWNERSHIP OF THIS VEHICLE IN 2012. OFFICIAL START DATE OF THE DASHBOARD MELTING IS UNKNOWN, HOWEVER HAS GOTTEN PROGRESSIVELY WORSE IN THE PAST FEW MONTHS. UPON CONTACT OF THE DEALERSHIP TO ADDRESS ISSUE, I WAS NOTIFIED I WAS OUT OF THE WARRANTY WINDOW AND THERE WAS NOTHING THEY COULD DO TO ASSIST. *TR

VEHICLE WAS PARKED IN A SECURED COMPANY PARKING LOT. WHEN I LEFT WORK, THE SUNROOF GLASS WAS SMASHED. THERE WAS NOTHING ON THE ROOF OF THE CAR. I THOUGHT A HUGE TREE LIMB MAY HAVE FELL ON THE CAR AND SOMEONE MOVED IT BUT THERE WAS NOTHING NEARBY TO EXPLAIN WHAT HAPPENED. I HAD THE SUNROOF REPAIRED AND FORGOT ABOUT IT UNTIL I JUST SAW INFORMATION ABOUT THIS HAPPENING ON OTHER CARS. REPORTING TO YOU FOR STATISTICAL PURPOSES. SUNROOF GLASS SHATTERED, VEHICLE WAS STATIONARY (PARKED), THE HIGH TEMP THAT DAY WAS 90 AND THE LOW WAS 72, NOTHING WAS ON TOP OF THE CAR (ROCK,TREE,ETC), NO KNOWN REASON FOR WHY THE GLASS BROKE.

MY DRIVER SIDE HEADLIGHT WAS OUT FOR AN UNKNOWN AMOUNT OF TIME UNTIL A POLICE OFFICER KINDLY PULLED ME OVER AND TOLD ME. WHEN I WENT TO HAVE THE LIGHT REPLACED, THE PASSENGER SIDE LIGHT WAS OUT, NOT THE DRIVER SIDE. I ASSUMED THE OFFICER HAD MADE A MISTAKE. THE PASSENGER SIDE HEADLIGHT BULB WAS REPLACED. A FEW MONTHS LATER I WAS DRIVING APPROX 40MPH ON AN UNLIT ROAD WHEN BOTH MY HEADLIGHTS WENT COMPLETELY OUT. I WAS ABLE TO PULL OFF THE ROAD AND THERE WERE NO INJURIES. AFTER ABOUT 30 MINUTES, THE PASSENGER SIDE LIGHTBULB MYSTERIOUSLY CAME ON AGAIN BUT THE DRIVER SIDE DIDN'T. SO THEN THE DRIVER SIDE LIGHT WAS REPLACED AT MY LOCAL DEALERSHIP AND THEY INSPECTED THE PASSENGER SIDE ONE AND REPORTED IT 'CHECKED GOOD'. IT WAS ONLY GOOD FOR A FEW MONTHS BECAUSE IT'S OUT AGAIN. THERE HAS ALWAYS BEEN EXCESSIVE CONDENSATION IN THESE LIGHTS BUT I DISMISSED IT - MAZDA OR THE MECHANICS WOULD TELL ME IF IT COULD BE A PROBLEM, RIGHT? I'VE RESEARCHED NOW AND FOUND THE ISSUE IS REPORTED ON ALL THE MAZDA3 MESSAGE BOARDS AND TO YOU AT THE NTSB (THESE ARE JUST THE ONES I FOUND: 11044247,11015855,10865541,10849726,10823321,10723613, 10715457,10683926,10640462,10632527,10573945,10558974,10554823, 10548296, 10443658,10914541,10874861,10865443,10853089). THERE ARE AT LEAST NINE MAZDA TECHNICAL SERVICE BULLETINS ABOUT THE PROBLEM. NEITHER MAZDA ITSELF NOR THE MAZDA SERVICE DEPARTMENTS WHERE MY CAR WAS SERVICED MANY TIMES HAD TOLD ME ABOUT IT. THIS IS OBVIOUSLY A SAFETY ISSUE. THE NEXT PERSON WHO HAS BOTH HEADLIGHTS FAIL ON THEM MIGHT NOT BE SO LUCKY. I HAVE TALKED TO MAZDA CUSTOMER SERVICE AND THEY INSIST THIS IS AN ENVIRONMENTAL FACTOR AND NORMAL. DO I NEED TO MOVE TO A CERTAIN ENVIRONMENT, A DESERT MAYBE, TO HAVE RELIABLE HEADLIGHTS? *TR

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF AND THE POWER STEERING AND OIL INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS INSPECTED BY AN MECHANIC, BUT NO FAILURE WAS FOUND. THE CONTACT WAS REFERRED TO COMPASS MOTORS (200 DOLSON AVE, MIDDLETOWN, NY 10940, (844) 258-3818), BUT THEY REFUSED TO ASSIST. THE CONTACT STATED THAT THE SERVICE MANAGER YELLED AT HER WHILE SHE WAS ATTEMPTING TO SCHEDULE A SERVICE APPOINTMENT. THE CONTACT CALLED THE MANUFACTURER WHO THEN CONTACTED THE DEALER. THE DEALER CLAIMED TO HAVE DONE NOTHING WRONG AND PROMISED TO HAVE THE OWNER OF THE DEALER CALL HER BACK. THE CONTACT HAD NOT RECEIVED A CALL BACK AND TRADED IN THE VEHICLE BECAUSE SHE WAS TOO SCARED TO DRIVE THE OLD VEHICLE. THE FAILURE MILEAGE WAS 8,220. *AS UPDATE: THE CONTACT HAS SUFFERED A TORN LIGAMENT DUE TO TURNING WHEEL OF THE CAR WITH NO POWER.*AS