Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
700–25K
11625–50K
12150–75K
7775–100K
77100–150K
26150K+
487 reports with mileage · 199 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Structure. Review the 169 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 106 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility/wiper. Review the 100 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
18 crash reports5 fire reports11 injury reports
What owners actually said
686 reports
150,000 miles · Nov 6, 2019
Engine
THE MAZDA DEALER DID NOT HAVE THE EQUIPMENT TO MAKE THE HARNESS FIX. I CONTINUED TO DRIVE MY CAR AND ONE DAY, MY CAR HAD LOUD ROARING SOUND. WITHIN A COUPLE DAYS LATER, IT BEGAN TO EMIT WHITE SMOKE FROM UNDER HOOD AND BLACK SMOKE FROM TAILPIPE AND BEGIN TO LOSE POWER ON FREEWAY OFF-RAMP. I COASTED TO BOTTOM OF OFF RAMP. THEN…
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THE MAZDA DEALER DID NOT HAVE THE EQUIPMENT TO MAKE THE HARNESS FIX. I CONTINUED TO DRIVE MY CAR AND ONE DAY, MY CAR HAD LOUD ROARING SOUND. WITHIN A COUPLE DAYS LATER, IT BEGAN TO EMIT WHITE SMOKE FROM UNDER HOOD AND BLACK SMOKE FROM TAILPIPE AND BEGIN TO LOSE POWER ON FREEWAY OFF-RAMP. I COASTED TO BOTTOM OF OFF RAMP. THEN I WAS ABLE TO RESTART IT TO MOVE IT TO A NEARBY KAISER LOT ADJACENT TO EXIT RAMP. FROM THERE, I HAD IT TOWED HOME AND HAVE NOT DRIVEN IT SINCE.
NHTSA ODI #11278526
120,000 miles · Oct 25, 2019
Air Bags
I START THE CAR AND REMAIN PARKED. THE AIRBAG LIGHT FLASHES ONCE, PAUSES, AND THEN FLASHES SIX TIMES. THE AIRBAG LIGHT IN THE INSTRUMENT CLUSTER CONTINUES TO FLASH ONCE FOLLOWED BY SIX MORE FLASHES. THIS PROBLEM CONTINUES EVERY TIME THE CAR IS DRIVEN. MANY OWNERS HAVE HAD THE SAME PROBLEM. NO AIRBAG HAS BEEN DEPLOYED AND CAR HAS…
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I START THE CAR AND REMAIN PARKED. THE AIRBAG LIGHT FLASHES ONCE, PAUSES, AND THEN FLASHES SIX TIMES. THE AIRBAG LIGHT IN THE INSTRUMENT CLUSTER CONTINUES TO FLASH ONCE FOLLOWED BY SIX MORE FLASHES. THIS PROBLEM CONTINUES EVERY TIME THE CAR IS DRIVEN. MANY OWNERS HAVE HAD THE SAME PROBLEM. NO AIRBAG HAS BEEN DEPLOYED AND CAR HAS NOT BEEN IN AN ACCIDENT.
NHTSA ODI #11271036
85,000 miles · Oct 24, 2019
Suspension
PER TECH CROSS MEMBER BUSHING. IT MAKES A CLERKING NOICE WHEN DRIVING AND TURNING.
NHTSA ODI #11270691
108,000 miles · Oct 6, 2019
Visibility/wiper
APPROX 4"X12" SECTION DASHBOARD MELTING ABOVE GAUGE CLUSTER AND CREATING GLARE BOTH OFF OF THE DASH AND ON THE WINDSHIELD. CANNOT CLEAN OFF GOOEY MESS
NHTSA ODI #11266583
Mileage unknown · Oct 1, 2019
Seats
2010 MAZDA 3. CONSUMER WRITES IN REGARDS TO PAYING FOR RECALL RELATED REPAIRS. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS. *LD *JS
NHTSA ODI #11258132
103,000 miles · Sep 30, 2019
Steering
WE PURCHASED A 2010 MAZDA3 IN 2017. RIGHT AFTER PURCHASING THIS VEHICLE STARTED HAVING POWER STEERING ISSUES. THE CAR WOULD LOOSE POWER STEERING INTERMINETLY SO THE REPAIR SHOPS WERE NOT ABLE TO DIAGNOSE THE PROBLEM. MY DAUGHTER HAD MOVED TO WASHINTON STATE AND AFTER LIVING THERE A COUPLE OF MONTHS THE POWER STEERING PUMP FAILED…
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WE PURCHASED A 2010 MAZDA3 IN 2017. RIGHT AFTER PURCHASING THIS VEHICLE STARTED HAVING POWER STEERING ISSUES. THE CAR WOULD LOOSE POWER STEERING INTERMINETLY SO THE REPAIR SHOPS WERE NOT ABLE TO DIAGNOSE THE PROBLEM. MY DAUGHTER HAD MOVED TO WASHINTON STATE AND AFTER LIVING THERE A COUPLE OF MONTHS THE POWER STEERING PUMP FAILED. WE HAD THE CAR TOWED TO A REPAIR SHOP AND THEY CONFIRMED IT WAS THE POWER STEERING PUMP. THIS REPAIR WAS VERY EXPENSIVE WITH THE PUMP ALONE BEING AROUND $1000 TOTALING $1500 AFTER BEING INSTALLED. NOW WE ARE A YEAR AND A HALF LATER AND GUESS WHAT LIGHT HAS CAME ON AGAIN....THE POWER STEERING LIGHT. I HAVE CONTACTED THE REPAIR SHOP AND MAZDA WHICH HAVE BOTH TOLD ME THE WARRANTY IS 12 MONTHS/12,000 MILES. REALLY? FOR A $1000 PUMP AND RISKING MY LIFE? NOT ONLY ONCE BUT TWICE? ONCE THIS VEHICLES POWER STEERING IS DISABLED IT IS VERY HARD TO STEER. I REFUSE TO DRIVE THE CAR SO IT SITS IN MY DRIVEWAY UNTIL SOMEONE CAN MAKE MAZDA REIMBURSE AND PAY FOR THEIR JUNK.
NHTSA ODI #11265282
Mileage unknown · Sep 29, 2019
Unknown Or OtherVisibility/wiper
THE DASHBOARD APPEARS MELTED AND STICKY AND IS EFFECTING VISIBILITY MAKING IT VERY DANGEROUS TO DRIVE
NHTSA ODI #11258801
169,000 miles · Sep 19, 2019
Engine
THE TCM WENT OUT AND ALMOST CAUSED A WRECK. THE CAR WAS IN MOTION ON A CITY STREET. WHEN THIS HAPPENED THE CAR JERKED VIOLENTLY TO THE RIGHT AND ALMOST CAUSED MY GRANDDAUGHTER TO WRECK'. DID THIS NOT HAVE A RECALL?
NHTSA ODI #11256624
Mileage unknown · Sep 3, 2019
Structure
THE DASHBOARD ON THE DRIVERS SIDE MELTED INTO THE CONSISTENCY OF LIQUID TAR.IT IS STICKY AND VERY SHINNING CAUSING BLINDING GLARE. I TOOK IT TO THE LODI MAZDA DEALER AND THEY TOLD ME THERE WAS AN EXTENDED WARRANTY THAT EXPIRED 1 MONTH AGO AND THEY COULD NOT REPAIR THIS FOR FREE. I CALLED THE COOPERATE OFFICE WHO SAID THEY ARE NO…
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THE DASHBOARD ON THE DRIVERS SIDE MELTED INTO THE CONSISTENCY OF LIQUID TAR.IT IS STICKY AND VERY SHINNING CAUSING BLINDING GLARE. I TOOK IT TO THE LODI MAZDA DEALER AND THEY TOLD ME THERE WAS AN EXTENDED WARRANTY THAT EXPIRED 1 MONTH AGO AND THEY COULD NOT REPAIR THIS FOR FREE. I CALLED THE COOPERATE OFFICE WHO SAID THEY ARE NO LONGER RESPONSIBLE FOR THE REPAIRS EVEN THOUGH THEY ARE AWARE THE DASHBOARD WAS NOT HEAT RESISTANT. HOW IRONIC THAT THIS HAPPENED TO MY CAR 1 MONTH AFTER THE WARRANTY WAS UP. THE DEALER SAID IT WOULD COST ME 1200 DOLLARS TO REPAIR.SINCE THIS WAS THERE FAULT FOR INSTALLING A NOT HEAT RESISTANT DASH THEY SHOULD REPLACE IT AT ANYTIME FOR FREE. IT IS VERY DIFFICULT TO SEE OUT OF THE FRONT WINDOW WITH THE GLARE THE MELTED DASH CAUSES.
NHTSA ODI #11252909
231,000 miles · Aug 21, 2019
Electrical SystemSeats
I'VE SCHEDULED THE RECALL REPAIRS THREE TIMES ,WITH THREE DIFFERENT MAZDA DEALERSHIPS, SINCE JUNE 2018, WHEN MY HATCHBACK SMASHED AGAINST MY HEAD (PICTURES ATTACHED). EACH TIME A DAY OR TWO BEFORE THE SCHEDULED RECALL REPAIRS EACH DEALERSHIP HAD CALLED AND CANCELED THE RECALL REPAIRS WITH NO AVAILABILITY ON A RESCHEDULE DATE AV…
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I'VE SCHEDULED THE RECALL REPAIRS THREE TIMES ,WITH THREE DIFFERENT MAZDA DEALERSHIPS, SINCE JUNE 2018, WHEN MY HATCHBACK SMASHED AGAINST MY HEAD (PICTURES ATTACHED). EACH TIME A DAY OR TWO BEFORE THE SCHEDULED RECALL REPAIRS EACH DEALERSHIP HAD CALLED AND CANCELED THE RECALL REPAIRS WITH NO AVAILABILITY ON A RESCHEDULE DATE AVAILABLE. THIS IS COMPLETELY UNACCEPTABLE. I ATTEMPTED TO RESCHEDULE THE RECALL REPAIRS TODAY AUGUST 21,2019 , THERE IS NO DATES AVAILABLE AT ANY MAZDA DEALERSHIPS WITHIN 100 MILES OF MY LOCATION FOR MORE THAN ONE YEAR FROM NOW. SO IN MY OPINION THIS IS MAZDA COMPLETELY FAILING TO COMPLETE A TIMELY REPAIR ON MAZDA RECALLS. *TT *TR
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
Consequence & remedy
Consequence: If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.
Consequence & remedy
Consequence: THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL HAVE THE ENGINE HARNESS INSPECT AND ADD A PROTECTOR CLIP ON THE AFFECTED SECTION OF THE HARNESS. IF NECESSARY, THE HARNESS WILL BE REPAIRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 6, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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