There is a potential safety risk with the 2024 Mazda CX-90 power steering/lane keep assist. When traveling at moderate speeds steering left into a turn the vehicle jerks to the right. I do not believe this is a direct problem with the lane keep assist as the problem only occurs when in the center of the travel lane and not while…
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There is a potential safety risk with the 2024 Mazda CX-90 power steering/lane keep assist. When traveling at moderate speeds steering left into a turn the vehicle jerks to the right. I do not believe this is a direct problem with the lane keep assist as the problem only occurs when in the center of the travel lane and not while on the edge of the road. Lane keep assist works as intended when on the edge of the road or on the center stripped line as I feel a gentle assist again as intended. The hard pulling to the right problem only occurs when steering left into a turn. There are no warning lights on the instrument cluster. The authorized dealer has not been able to reproduce the issue. The issue has been ongoing for at least the past six months.
NHTSA ODI #11698429
8,500 miles · Feb 15, 2024
Back Over PreventionForward Collision AvoidanceLane Departure
The contact owns a 2024 Mazda CX-90. The contact stated while driving the same day the vehicle was purchased, the message "Telematics Malfunction" was displayed. The vehicle was taken to the local dealer, where the message was cleared; however, the failure persisted. Additionally, the contact became aware that the VIN was includ…
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The contact owns a 2024 Mazda CX-90. The contact stated while driving the same day the vehicle was purchased, the message "Telematics Malfunction" was displayed. The vehicle was taken to the local dealer, where the message was cleared; however, the failure persisted. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 23V718000 (Back Over Prevention, Forward Collision Avoidance, Lane Departure). The contact stated that while driving, the images of the front-view, side-view, and rear-view cameras failed to appear on the center display intermittently. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the view monitor control module software needed to be updated; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,500. Parts distribution disconnect.
NHTSA ODI #11572115
Mileage unknown · Feb 1, 2024
Lane DepartureUnknown Or Other
The lane assist safety feature stops working. The car will allow drifting across well-marked lanes, despite being a clean car and a clear weather day. The car will not attempt to keep the car in the lane. The events are unpredictable. I have checked the settings when it has happened and they all appear to be the same - the la…
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The lane assist safety feature stops working. The car will allow drifting across well-marked lanes, despite being a clean car and a clear weather day. The car will not attempt to keep the car in the lane. The events are unpredictable. I have checked the settings when it has happened and they all appear to be the same - the lane assist and related boxes remain checked, etc. After turning off the vehicle for an hour or two, the system seems to reset and work again. This has happened twice that I know if, but could have happened at other times that I did not notice.
NHTSA ODI #11569335
Mileage unknown · Jan 12, 2024
Lane DepartureVisibility/wiper
Passenger side, side view mirror will intermittently turn all the way in and down. This makes it impossible to see traffic on your side. Once it turns in, it is stuck and you need to get out of the car to physical move it so the motor will adjust it again. This can happen at anytime and has happen at least 10 times since …
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Passenger side, side view mirror will intermittently turn all the way in and down. This makes it impossible to see traffic on your side. Once it turns in, it is stuck and you need to get out of the car to physical move it so the motor will adjust it again. This can happen at anytime and has happen at least 10 times since we've purchased the car on 12/29/2023
NHTSA ODI #11565142
Mileage unknown · Nov 10, 2023
Forward Collision AvoidanceLane Departure
Cruise control safety concern: car detects vehicle in front when there isn't and brakes sometimes hard abruptly due to misdetecting a vehicle ahead in a different lane as is it was in the car's same lane specially in curves or if the vehicle ahead but in a different lane is casting a shadow in front of car. Blind spot: blind sp…
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Cruise control safety concern: car detects vehicle in front when there isn't and brakes sometimes hard abruptly due to misdetecting a vehicle ahead in a different lane as is it was in the car's same lane specially in curves or if the vehicle ahead but in a different lane is casting a shadow in front of car. Blind spot: blind spot detects a vehicle in the blind spot even when there's no vehicle. Noticed that car sometimes detects vehicles on an opposite direction road as if they're in the blind spot and it can set off the blind spot monitor.
NHTSA ODI #11554557
13,000 miles · Jul 18, 2023
Electrical SystemLane Departure
The contact owns a 2024 Mazda. CX-90 The contact stated while driving at undisclosed speeds, the blind side detector inadvertently illuminated. The contact stated that the blind side detector randomly illuminated without an object being nearby. The vehicle was taken to the dealer where it was diagnosed that the blind spot sensor…
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The contact owns a 2024 Mazda. CX-90 The contact stated while driving at undisclosed speeds, the blind side detector inadvertently illuminated. The contact stated that the blind side detector randomly illuminated without an object being nearby. The vehicle was taken to the dealer where it was diagnosed that the blind spot sensors failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 1,300.
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Consequence & remedy
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Additional source detail variants (2)
Electrical System:instrument Panel:fuel Gauge:fuel Level Float/sensor/sending Unit
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Electrical System:body Control Module:software
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequence & remedy
Consequence: An ESU that does not function properly, increases the risk of a crash.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Additional source detail variants (2)
Structure:interior Panels:dashboard
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequence: An ESU that does not function properly, increases the risk of a crash.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Electrical System:software
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequence: An ESU that does not function properly, increases the risk of a crash.
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Consequence & remedy
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Additional source detail variants (2)
Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Consequence & remedy
Consequence: An engine that fails to restart increases the risk of a crash.
Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Additional source detail variants (2)
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Consequence: An engine that fails to restart increases the risk of a crash.
Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm):software
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Consequence: An engine that fails to restart increases the risk of a crash.
Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Consequence & remedy
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Additional source detail variants (2)
Electrical System:propulsion System:inverter
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Electrical System:software
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Consequence: Loss of drive power increases the risk of a crash.
Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
Consequence & remedy
Consequence: Unexpected braking increases the risk of a crash.
Remedy: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.
Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
Consequence & remedy
Consequence: Loss of power steering assist while driving increases the risk of a crash.
Remedy: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Additional source detail variants (3)
Forward Collision Avoidance: Sensing System: Camera
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Lane Departure: Sensing System: Camera
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Back Over Prevention: Sensing System: Camera
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
Consequence & remedy
Consequence: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence & remedy
Consequence: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Additional source detail variants (2)
Back Over Prevention:warnings:external/pedestrian Alert
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
Consequence & remedy
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
Additional source detail variants (2)
Suspension:critical Fasteners
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
Steering:critical Fasteners
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
Consequence: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ26002 · Momentary Increase In Steering Effort After Recall Remedy
Opened Jan 26, 2026 · No close date supplied
Status: open (inferred from source dates) · Steering; Steering:rack And Pinion
The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. Sudden and unexpected change of steering effort while driving may increase the risk of a crash. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Steering
The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. Sudden and unexpected change of steering effort while driving may increase the risk of a crash. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering:rack And Pinion
The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. Sudden and unexpected change of steering effort while driving may increase the risk of a crash. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
2024 Mazda CX-90 Problems, Complaints & Recalls | Skip That Year
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