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2024 Mazda CX-90

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 19 of 339 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 170 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports1 fire reports8 injury reports

Engine complaints

50 reports
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Mileage unknown · May 12, 2026
EngineFuel/propulsion SystemPower Train

My 2024 Mazda CX-90 MHEV has experienced multiple life-threatening sudden engine stalls and a complete loss of motive power while driving in active traffic lanes. The first incident occurred on December 31, 2024, when the vehicle abruptly shut down with an "Engine Malfunction" dashboard alert. The vehicle was towed to an author…

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My 2024 Mazda CX-90 MHEV has experienced multiple life-threatening sudden engine stalls and a complete loss of motive power while driving in active traffic lanes. The first incident occurred on December 31, 2024, when the vehicle abruptly shut down with an "Engine Malfunction" dashboard alert. The vehicle was towed to an authorized Mazda dealership (Palatine, IL), where it was held for a week, but technicians stated they could not replicate the issue and returned the car to me as safe. On March 30, 2026, the exact same failure recurred. While driving, the engine suddenly shut off completely at a traffic intersection. After turning the vehicle off for 5 minutes, it was restarted and driven to another authorized Mazda dealership (Crystal Lake, IL) for specialized diagnostic scanning. The second dealership successfully retrieved stored diagnostic trouble code (DTC) P061B, which is directly linked to safety recall 24V-815 (Loss of Drive Power from Software Errors). Crucially, the detailed diagnostic scan revealed that this code was historically stored with a timestamp dating back to December 2024. This proves that the safety defect was active and detectable during the first dealer visit 16 months prior, but was completely missed by the first dealership, leaving my family with an ongoing crash hazard. To address the failure, the dealership replaced the low-pressure fuel pump in the fuel tank and a mass airflow (MAF) sensor. However, Mazda Corporate customer experience has formally stated to me in writing that they are "not in a position to guarantee the concern will not reoccur." Because this safety-critical propulsion failure causes the vehicle to suddenly die in traffic and has a documented history of ineffective recall remediation, it poses an unresolved, severe crash risk. The vehicle is currently in my possession and available for inspection.

NHTSA ODI #11737446

Mileage unknown · May 11, 2026
EngineUnknown Or Other

When turning on the heater or AC, the car blows out a coolant smell out of the vents. It does it every time the heat is turned on or switched over to AC. We have another appointment with the dealership to have this looked at, as well as many other issues we're having with this vehicle.

NHTSA ODI #11737090

Mileage unknown · May 11, 2026
Electrical SystemEngine

The car thinks the key fob is inside the vehicle when it is not. If you get out of the vehicle it will not self lock even if you have that feature set up. It will also beep consistently for about 10 seconds when you press the lock button on the key fob when your outside of the car, indicating that there is a key fob in the car.…

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The car thinks the key fob is inside the vehicle when it is not. If you get out of the vehicle it will not self lock even if you have that feature set up. It will also beep consistently for about 10 seconds when you press the lock button on the key fob when your outside of the car, indicating that there is a key fob in the car....but there is not. The most concerning thing is you can get into the car and start it without any key fob inside the vehicle. It always thinks the key fob is in it, at all the time and will start without any key fob in it. This is not an occasional thing. It has been like this since we pirchased it from Mazda as a CPO vehicle. It's been doing this for all 2 months that we've owned it. We currently have an appointment with the dealership to take it in for them to hopefully fix it as well as other issues.

NHTSA ODI #11737085

Mileage unknown · May 11, 2026
Electrical SystemEnginePower Train

The vehicle experienced a sudden and repeated malfunction of the hybrid/electrical system and powertrain, resulting in the vehicle becoming inoperable. The vehicle is currently at the dealership and is available for inspection upon request. While driving in traffic, multiple warning messages appeared, including "Hybrid System M…

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The vehicle experienced a sudden and repeated malfunction of the hybrid/electrical system and powertrain, resulting in the vehicle becoming inoperable. The vehicle is currently at the dealership and is available for inspection upon request. While driving in traffic, multiple warning messages appeared, including "Hybrid System Malfunction," "Charging System Malfunction," "Engine Malfunction," "Brake" and "i-ACTIVSENSE System Malfunction." The vehicle lost functionality and could not operate normally, creating a dangerous situation in active traffic. I was forced to slowly maneuver the vehicle to the shoulder after several restart attempts. This issue has been reproduced multiple times. The vehicle has previously been inspected and repaired by an authorized dealership, including recent repairs (12V battery and engine mounts). Despite these repairs, the same critical malfunction occurred again shortly after the vehicle was returned as repaired. The vehicle is currently being inspected again by the dealership. The issue has not yet been permanently resolved. Prior to the failure, the vehicle had a history of similar warning messages and abnormal behavior beginning at approximately 20,000 miles. These issues have continued intermittently despite multiple repair attempts. The repeated failures, including the most recent incident, indicate an ongoing unresolved defect that creates a significant safety concern. This issue is a continuation of a previously reported complaint (NHTSA Report No. 11734505).

NHTSA ODI #11736989

Mileage unknown · May 5, 2026
Engine

This issue I’ve seen on different forums just happened to me. Lower radiator hose leaking. Car is at 37000 miles and under no circumstance should this be happening to a new vehicle, Mazda has known about the issue apparently in my model year the manufacturing over tighted the clamp causing it to fail prematurely. This can be cat…

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This issue I’ve seen on different forums just happened to me. Lower radiator hose leaking. Car is at 37000 miles and under no circumstance should this be happening to a new vehicle, Mazda has known about the issue apparently in my model year the manufacturing over tighted the clamp causing it to fail prematurely. This can be catastrophic especially since these leaks are just waiting to happen. If someone was on the highway it would be dangerous

NHTSA ODI #11735826

Mileage unknown · Apr 24, 2026
Engine

Radiator leaking at seems causing engine to overheat. The radiators on 2024 and earlier CX-90 are failing at the seems of the radiator. This is a known issue to Mazda, hundreds of vehicles are having to be repaired for this manufacturing defect and they are charging the consumer $2800.00 to repair something which should be cover…

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Radiator leaking at seems causing engine to overheat. The radiators on 2024 and earlier CX-90 are failing at the seems of the radiator. This is a known issue to Mazda, hundreds of vehicles are having to be repaired for this manufacturing defect and they are charging the consumer $2800.00 to repair something which should be covered under a recall. This vehicle is a lemon and they refuse to stand behind their product.

NHTSA ODI #11733664

Mileage unknown · Apr 13, 2026
EngineFuel/propulsion System

We believe the evaporative emissions control system (EVAP) / fuel vapor management system on our 2024 Mazda CX-90 MHEV (inline-6 mild hybrid) is malfunctioning, releasing strong raw gasoline vapors. The strong odor occurs everywhere around the vehicle while the engine is running and immediately after shutdown and exit. The probl…

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We believe the evaporative emissions control system (EVAP) / fuel vapor management system on our 2024 Mazda CX-90 MHEV (inline-6 mild hybrid) is malfunctioning, releasing strong raw gasoline vapors. The strong odor occurs everywhere around the vehicle while the engine is running and immediately after shutdown and exit. The problem is intermittent. No visible liquid fuel leaks have been observed. The vehicle and related components remain available for inspection upon request. This creates a direct safety risk: the hazardous flammable gasoline vapors are strong enough to migrate from our garage into our living space (house), posing a potential fire/explosion hazard if vapors accumulate near an ignition source, as well as a health concern from prolonged inhalation for our family. Raw gasoline vapors are highly flammable and should not be present in or around a residence. The problem has been reproduced and confirmed by the dealer on at least one occasion. On the third service visit (dropped off March 5, 2026), the strong raw gasoline odor was so intense upon arrival that multiple dealership personnel, including General Manager Weldon Munsey, witnessed it immediately, and one technician looked under the vehicle to check for liquid gasoline leaks. On the two prior visits, technicians were unable to replicate the issue. The local dealer has informed us that they are aware of two other CX-90s with the exact same problem occurring at the same time within their dealership network. Despite having no root cause, no fix identified, and no timeline for resolution, the dealer wants us to return the loaner and take our car home unrepaired. The vehicle was purchased new on [XXX], and currently has 39,213 miles. It has been inspected multiple times by the dealership (Roger Beasley Mazda Georgetown, repair order [XXX]). Mazda Corporate has an open investigation (their case [XXX]) and has assigned a case manager (Chris) who is currently reviewing the issue with the service INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO

NHTSA ODI #11730940

56,050 miles · Apr 13, 2026
Electrical SystemEngine

The contact owns a 2024 Mazda CX-90. The contact was informed about a previous recall associated with the steering that was repaired prior to owning the vehicle, but the failure persisted. The contact stated that while driving on several occasions at various speeds and turning, the steering wheel jerked in the opposite direction…

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The contact owns a 2024 Mazda CX-90. The contact was informed about a previous recall associated with the steering that was repaired prior to owning the vehicle, but the failure persisted. The contact stated that while driving on several occasions at various speeds and turning, the steering wheel jerked in the opposite direction, then became soft, and then more difficult to steer. The vehicle was not diagnosed or repaired, but the contact was informed of a steering investigation. On another occasion, the contact stated that when the vehicle was stopped and the ON/OFF feature was activated. There was an abnormal knocking sound coming from the engine compartment. The contact stated that after turning off and restarting the vehicle, and after refueling the vehicle, the messages "Engine Malfunction – Inspect Vehicle" and "Hybrid System Malfunction" was displayed. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 56,050.

NHTSA ODI #11730780

Mileage unknown · Apr 9, 2026
Electrical SystemEngine

Since taking delivery of this vehicle in June 2024 from Kenny Ross Mazda, I have experienced a persistent and unresolved error message on the vehicle’s display screen relating to “Multiple ECUs Reprogramming.” This error message first appeared within the first twelve (12) months of ownership and has remained continuously present…

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Since taking delivery of this vehicle in June 2024 from Kenny Ross Mazda, I have experienced a persistent and unresolved error message on the vehicle’s display screen relating to “Multiple ECUs Reprogramming.” This error message first appeared within the first twelve (12) months of ownership and has remained continuously present on the vehicle’s instrument cluster/infotainment screen despite numerous repair attempts. The defect substantially impairs the use, value, and safety of the vehicle, as it creates constant uncertainty about the operational status of critical electronic control systems, diminishes the vehicle’s resale value, and interferes with my normal use and enjoyment of the vehicle. Photographic evidence of this error message is attached as Enclosures 2 through 5. I have brought the vehicle to Rohrich Mazda, an authorized Mazda dealership and service facility located in Pittsburgh, Pennsylvania, on at least seven (7) separate occasions over the past twelve (12) or more months in an effort to resolve this defect. Each time, the dealership has been unable to eliminate the error message. During the course of these repair attempts, the dealership initially believed the issue was related to a recall (Safety Recall 7024J — Multiple ECU’s Programming), but subsequent repair attempts have failed to resolve the condition. The dealership has contacted Mazda Corporate technical support on multiple occasions, and Mazda Corporate has been unable to provide a solution. As of this writing, the dealership and Mazda Corporate have acknowledged that they do not currently have a fix for this problem. The service ticket remains open.

NHTSA ODI #11730202

Mileage unknown · Mar 24, 2026
EngineExterior LightingWheels

I am reporting multiple ongoing safety and reliability issues with my 2024 Mazda CX-90, which have persisted despite multiple service visits and the vehicle being under warranty. Issues include: •Premature tire wear: OEM Falken tires worn to unsafe levels (approximately 3/32”) before 15,000–20,000 miles •Faulty fuel gauge prov…

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I am reporting multiple ongoing safety and reliability issues with my 2024 Mazda CX-90, which have persisted despite multiple service visits and the vehicle being under warranty. Issues include: •Premature tire wear: OEM Falken tires worn to unsafe levels (approximately 3/32”) before 15,000–20,000 miles •Faulty fuel gauge providing inaccurate readings •Intermittent headlight malfunction, creating visibility and safety concerns •Battery failure requiring replacement at approximately 24,000 miles •Engine malfunction warnings advising the vehicle should not be driven •Loud and abnormal brake noise •Remote start system failure The vehicle has been out of service for an extended period (10+ days), and I no longer feel it is safe or reliable to operate. I am particularly concerned about the overall safety of this vehicle given the pattern of system failures and reports of similar issues. Mazda has not provided a resolution beyond continued repairs, and I have lost confidence in the vehicle’s safety.

NHTSA ODI #11726858

Official recalls

11

25V568000 · Electrical System:body Control Module:software; Electrical System:instrument Panel:fuel Gauge:fuel Level Float/sensor/sending Unit

Sep 2, 2025

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.

Consequence & remedy

Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

Additional source detail variants (2)

Electrical System:instrument Panel:fuel Gauge:fuel Level Float/sensor/sending Unit

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.

Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

Electrical System:body Control Module:software

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.

Consequence: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

24V814000 · Electrical System:software; Structure:interior Panels:dashboard

Oct 31, 2024

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.

Consequence & remedy

Consequence: An ESU that does not function properly, increases the risk of a crash.

Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.

Additional source detail variants (2)

Structure:interior Panels:dashboard

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.

Consequence: An ESU that does not function properly, increases the risk of a crash.

Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.

Electrical System:software

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.

Consequence: An ESU that does not function properly, increases the risk of a crash.

Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.

24V815000 · Engine And Engine Cooling:engine:engine Control Module (ecu/ecm); Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Oct 31, 2024

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.

Consequence & remedy

Consequence: Loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Additional source detail variants (2)

Engine And Engine Cooling:engine:engine Control Module (ecu/ecm)

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.

Consequence: Loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.

Consequence: Loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

24V816000 · Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm):software; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Oct 31, 2024

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.

Consequence & remedy

Consequence: An engine that fails to restart increases the risk of a crash.

Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Additional source detail variants (2)

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.

Consequence: An engine that fails to restart increases the risk of a crash.

Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm):software

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.

Consequence: An engine that fails to restart increases the risk of a crash.

Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

24V817000 · Electrical System:propulsion System:inverter; Electrical System:software

Oct 31, 2024

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.

Consequence & remedy

Consequence: Loss of drive power increases the risk of a crash.

Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Additional source detail variants (2)

Electrical System:propulsion System:inverter

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.

Consequence: Loss of drive power increases the risk of a crash.

Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

Electrical System:software

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.

Consequence: Loss of drive power increases the risk of a crash.

Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.

24V349000 · Forward Collision Avoidance: Automatic Emergency Braking

May 16, 2024

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.

Consequence & remedy

Consequence: Unexpected braking increases the risk of a crash.

Remedy: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.

24V022000 · Steering

Jan 18, 2024

Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.

Consequence & remedy

Consequence: Loss of power steering assist while driving increases the risk of a crash.

Remedy: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.

23V718000 · Back Over Prevention: Sensing System: Camera; Forward Collision Avoidance: Sensing System: Camera; Lane Departure: Sensing System: Camera

Oct 26, 2023

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

Additional source detail variants (3)

Forward Collision Avoidance: Sensing System: Camera

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

Lane Departure: Sensing System: Camera

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

Back Over Prevention: Sensing System: Camera

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

23V719000 · Power Train:automatic Transmission:control Module:software

Oct 26, 2023

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.

Consequence & remedy

Consequence: A loss of drive power can increase the risk of a crash.

Remedy: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.

23V553000 · Back Over Prevention:warnings:external/pedestrian Alert; Forward Collision Avoidance: Warnings:external/pedestrian Alert

Aug 4, 2023

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Consequence & remedy

Consequence: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.

Additional source detail variants (2)

Back Over Prevention:warnings:external/pedestrian Alert

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Consequence: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.

Forward Collision Avoidance: Warnings:external/pedestrian Alert

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Consequence: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.

23V429000 · Steering:critical Fasteners; Suspension:critical Fasteners

Jun 15, 2023

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.

Consequence & remedy

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.

Additional source detail variants (2)

Suspension:critical Fasteners

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.

Steering:critical Fasteners

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.

Consequence: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ26002 · Momentary Increase In Steering Effort After Recall Remedy

Opened Jan 26, 2026 · No close date supplied

Status: open (inferred from source dates) · Steering; Steering:rack And Pinion

The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. Sudden and unexpected change of steering effort while driving may increase the risk of a crash. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Steering

The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. Sudden and unexpected change of steering effort while driving may increase the risk of a crash. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Steering:rack And Pinion

The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as “sticky steering”) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. Sudden and unexpected change of steering effort while driving may increase the risk of a crash. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.