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2019 Mazda CX-9

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2019 Mazda CX-9 do not stand out strongly from the model-year median of 61.

About this comparison →
53Owner complaints

Model-year median: 61

2Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
104
201661
2017127
201853
201919
202039
202110
2022
Compare all CX-9 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Engine
23Unknown Or Other
14Electrical System
7Power Train
5Suspension
4
All reported categories
Back Over Prevention
3Structure
3Forward Collision Avoidance
2Service Brakes
2Steering
2Visibility/wiper
2Fuel System, Gasoline
1Fuel/propulsion System
1Seats
1Vehicle Speed Control
1Visibility
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 14 of 53 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Steering complaints

2 reports
Clear category filter
Mileage unknown · Sep 27, 2024
Steering

My 2019 Mazda CX9 when you turn the steering wheel it makes a clicking noise. I brought car to a mechanic and was told there is a loose bolt in steering column. Mazda has a TSB bulletin on this issue TSB# 06-001/24 dated 01/23/2024. When I brought car to Palisades Mazda two other customers on line with me have the same issue. I…

Read full complaint

My 2019 Mazda CX9 when you turn the steering wheel it makes a clicking noise. I brought car to a mechanic and was told there is a loose bolt in steering column. Mazda has a TSB bulletin on this issue TSB# 06-001/24 dated 01/23/2024. When I brought car to Palisades Mazda two other customers on line with me have the same issue. I looked on internet and found alot of people are having the same issue. Mazda is aware of this problem and it is a defect. Mazda is fixing this problem for cars under warranty but charging customers past warranty to replace the complete steering column to fix a loose bolt,

NHTSA ODI #11616793

10,600 miles · Oct 31, 2019
SteeringSuspension

TL* THE CONTACT OWNS A 2019 MAZDA CX-9. WHILE DRIVING IN REVERSE IN ORDER TO PARALLEL PARK THE VEHICLE, THE FRONT AXLE FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE TIRE TO BEND INWARDLY. THE VEHICLE WAS TOWED TO GARDEN CITY MAZDA (LOCATED AT 209 NORTH FRANKLIN ST, HEMPSTEAD, NY 11550, 516-292-7827) WHERE IT WAS DIAGNOSED THAT TH…

Read full complaint

TL* THE CONTACT OWNS A 2019 MAZDA CX-9. WHILE DRIVING IN REVERSE IN ORDER TO PARALLEL PARK THE VEHICLE, THE FRONT AXLE FRACTURED AND CAUSED THE FRONT DRIVER'S SIDE TIRE TO BEND INWARDLY. THE VEHICLE WAS TOWED TO GARDEN CITY MAZDA (LOCATED AT 209 NORTH FRANKLIN ST, HEMPSTEAD, NY 11550, 516-292-7827) WHERE IT WAS DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1/239794329. THE APPROXIMATE FAILURE MILEAGE WAS 10,600.

NHTSA ODI #11277372

Official recalls

2

21V875000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 12, 2021

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Consequence & remedy

Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

19V770000 · Tires:tread/belt

Oct 28, 2019

Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.

Consequence & remedy

Consequence: A detached tire tread can decrease vehicle stability and increase the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4019J.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.