The contact’s husband owns a 2019 Mazda CX-9. The contact stated that while the vehicle was at the dealer for a diagnostic test, she was informed that the head gasket was cracked, and fluids were leaking into the engine. The vehicle was not repaired due to the cost. Additionally, the message “Excessive Engine Temperature - Engin…
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The contact’s husband owns a 2019 Mazda CX-9. The contact stated that while the vehicle was at the dealer for a diagnostic test, she was informed that the head gasket was cracked, and fluids were leaking into the engine. The vehicle was not repaired due to the cost. Additionally, the message “Excessive Engine Temperature - Engine Output Will be Limited" was displayed. The vehicle was not included in NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline). The manufacturer was made aware of the failure. The failure mileage was approximately 62,756.
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Consequence & remedy
Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.
Consequence & remedy
Consequence: A detached tire tread can decrease vehicle stability and increase the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4019J.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2019 Mazda CX-9 Problems, Complaints & Recalls | Skip That Year