2012 Mazda CX-7

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A LOUD CLUNKING NOISE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED AT (MOFFITT MAZDA IN BOSSIER CITY, LOUISIANA) PER NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND THE FAILURE RECURRED DIRECTLY AFTER THE REPAIR. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED; THEREFORE, THE CONTACT WOULD HAVE TO PAY A DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.

MAZDA CXC 7 2012 THERE IS A SAFETY RECALL DUE TO FRONT FRONT SUSPENSION BALL JOINT FITTING THAT CAN CAUSE THE BALL JOINT AND LOWER CONTROL ARM TO SEPERATE. THIS CAN CAUSE LOSS OF STEERING CONTROL INCREASING RISK OF A CRASH. I CALLED BRIGHT BAY MAZDA IN BAYSHORE NY 1-631-666-6100 AND WAS ADVISED TO BRING CAR IN. I DID AND IT WAS LOOKED OVER. I WAS IT DID NOT NEED IMMEDIATE ATTENTION ON 11/21/2016 AND THAT WHEN THE PARTS CAME IN THEY WOULD FIX THE CAR. I CALLED TODAY 1/19/18 AND WAS TOLD THEY STILL DONT HAVE THE PART AND THAT THIS IS A PRELIMINARY NOTICE THAT GETS SENT TO CAR OWNERS PER SHERRY AT MAZDA. SERIOUSLY 2 YEARS AND NO RESOLUTION. I WANT TO FILE A COMPLAINT.

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE DEALER (NAPLETON MAZDA BOURBONNAIS, 515 WILLIAM R LATHAM SENIOR DR, BOURBONNAIS, IL 60914) STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A CLICKING SOUND COMING FROM THE FRONT DRIVER AND PASSENGER WHEELS. THE FAILURE MILEAGE WAS 50,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BANKSTON FORD DEALER, LOCATED IN FT WORTH TX, WHERE IT WAS INFORMED THE RECALL REMEDY PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH NAPLETON'S SCHAUMBURG MAZDA (110 W GOLF RD, SCHAUMBURG, IL 60195) WHO STATED THAT THE CONTACT WOULD RECEIVE A PHONE CALL ONCE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DON MILLER DODGE CHRYSLER JEEP RAM, LOCATED AT 5802 ODANA RD, MADISON, WI 53719) WHO STATED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, BOB MOORE, CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V593000 (SUSPENSION) AND 17V012000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.