2010 Mazda CX-7

BACK IN DECEMBER 2013; I TOOK MY MAZDA TO ITS SHEEHY DEALER TO GET MY USUAL OIL CHANGES, ETC. IT WAS REFERRED BY THE DEALER THAT I HAVE MY STEERING FLUID DRAINED AND REPLACED. I PAID FOR THIS WORK TO BE DONE; HOWEVER, PROBLEMS BEGAN TO OCCUR WITH MY POWER STEERING SOMETIME AROUND APRIL 2014 IN WHICH MY STEERING WHEEL WOULD GET SO TIGHT WHILE DRIVING THAT I COULD BARELY TURN. I TOOK THE CAR BACK TO THE DEALER IN WHICH THEY NOW STATE THAT I HAVE A BAD POWER STEERING PUMP WHICH DISALLOWS THE VEHICLE TO PERFORM ITS NORMAL STEERING. THIS IS A SAFETY HAZARD IN WHICH MAZDA ONLY RECOGNIZES THIS ISSUE WITH ITS MAZDA 3 VEHICLES, ETC. HOWEVER, THE ISSUE OF FAILED POWER STEERING PUMPS ON ITS MAZDA VEHICLES SUCH AS THE MAZDA 3, 6, CX-7, AND CX-9 FROM YEAR 2010 TO PRESENT NEEDS TO BE INVESTIGATED BECAUSE I HAVE MET OTHERS WHO ARE NOW DEALING WITH THIS SAME ISSUE WHICH CAN BREACH THE SAFETY OF THE OWNER OF THAT VEHICLE, OTHER VEHICLES, AND PEDESTRIANS IN AND AROUND THE TRAVELING AREA. MAZDA FAILS TO RECOGNIZE THIS PROBLEM IN WHICH I AM LOOKING TO THE FEDERAL GOVERNMENT TO LOOK INTO THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

A FLAPPING SOUND DEVELOPED IN THE ENGINE COMPARTMENT WHILE TRAVELING ON INTERSTATE 35W. BATTERY LIGHT CAME ON AND LOSS OF POWER STEERING. EXITED THE FREEWAY TO A PARKING LOT. OPENED THE HOOD AND THE BROKEN ENGINE BELT WAS WRAPPED AROUND THE ENGINE PULLEY ONLY, WITH SHREDDED PIECES OF IT STUCK THROUGHOUT THE ENGINE COMPARTMENT. TOWED TO A REPAIR SHOP AND WAS DIAGNOSED TO HAVE A FAULTY BELT TENSIONER AND/OR BELT WAS NOT INSTALLED CORRECTLY AT THE FACTORY. CONTACTED MAZDA USA AND WAS ADVISED THAT IT IS NOT COVERED UNDER THE BASIC 3 YEAR/36000 MILES WARRANTY OR THE POWER TRAIN 5 YEAR/60000 MILES WARRANTY. *TR

WHEN DRIVING WITH THE A/C ON, THE ECM SEEMS TO MALFUNCTION AND INCREASE THE SPEED OF THE CAR WHEN THE AC COMPRESSOR TURNS ON. IF YOU ARE IN THE PROCESS OF BRAKING, THE CAR WILL NOT STOP AND IT WILL REQUIRE THE DRIVER TO PRESS HARDER ON THE BRAKES. THE CAR GETS AND EXTRA BOOST OF ENERGY AND EVEN THOUGH YOU ARE BRAKING, THE CAR LUNGES FORWARD AND CONTINUES TO ROLL FURTHER. IF THE DRIVER IS CAUGHT OFF GUARD, THIS WILL LEAD TO AN ACCIDENT. I CRASHED MY CAR INTO A FAMILY MEMBERS HOUSE AS I WAS PARKING. LUCKILY, THE PARKING BUMPER SLOWED DOWN THE CAR ENOUGH SO AS TO ONLY SLIGHTLY BUMP THE HOUSE. IT HAS HAPPENED IN REGULAR TRAFFIC AS WELL. LUCKILY, I KEEP A SAFE DISTANCE FROM CARS AND BRAKE EARLY BUT NOW I BRAKE EVEN EARLIER JUST IN CASE. VOLKSWAGEN HAD THE SAME PROBLEM AND THEY DID A LARGE RECALL ON THE VEHICLE BECAUSE OF THE SAFETY ISSUE IT INVOLVES. IF YOU OWN A CX-7 KEEP AN EYE OUT FOR THIS, ESPECIALLY WHEN THE A/C IS ON. IT ONLY HAPPENS WHEN THE TIMING IS JUST RIGHT THAT YOU ARE BRAKING AND THE COMPRESSOR TURNS ON A THAT PRECISE MOMENT SO IT WILL CATCH YOU OFF GUARD AND SCARE THE DAYLIGHTS OUT OF YOU. I'VE BEEN LUCKY SO FAR BUT THIS COULD DEFINITELY CAUSE MAJOR DAMAGE IF NOT RECALLED IN ORDER TO FIX. HERE IS THE INFO FROM A RECALL FROM VOLKSWAGEN. VOLKSWAGEN IS RECALLING APPROXIMATELY 4,000 OF ITS CARS. THE AUTOMAKER WILL FIX ENGINE CONTROL MODULE SOFTWARE THAT CAN TRIGGER AN UNEXPECTED INCREASE IN ENGINE RPM, ACCORDING TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. "THESE VEHICLES HAVE AN ENGINE CONTROL MODULE CONTAINING SOFTWARE THAT MAY NOT PROPERLY CONTROL ENGINE IDLE WITH THE AIR-CONDITIONING TURNED ON," NHTSA SAID IN ITS SUMMARY OF THE PROBLEM. "IN RARE CASES, THE ECM MAY UNEXPECTEDLY INCREASE ENGINE RPM. AN ENGINE SURGE CAUSED BY AN UNEXPECTED INCREASE IN ENGINE RPM MAY SURPRISE THE VEHICLE OPERATOR AND CAN RESULT IN A CRASH WITHOUT WARNING." *TR

MY 2010 MAZDA CX7 HAS BEEN IN DIRE NEED OF NEW TIRES. I HAVE HAD SEVERAL REPAIRS FROM PUNCTURES IN THE TIRES WHICH ARE BRIDGESTONE DUELER 215/70R17 WHICH IS MY UNDERSTANDING THAT THEY ARE SOFT TIRES AND THE RATING IS NOT THAT GREAT ON THIS TYPE OF TIRE BUT IT IS THE ONLY TIRE RECOMMENDED FOR THIS MODEL. THIS IS THE ONLY TIRE RECOMMENDED THROUGH MAZDA. THEY ARE ALSO EXPENSIVE. I AM VERY UPSET THAT MAZDA GIVES NO ALLOWANCE OF THE BRAND TIRE THAT A CONSUMER MAY CHOOSE. EVEN THE MAZDA DEALER THAT I BOUGHT FROM DIDN'T HAVE THEM IN STOCK. I FEEL THIS HAS BEEN MISREPRESENTATION ON THE DEALER'S PART AND MAZDA. I HAVE BEEN READING FORUMS OF THIS PROBLEM AND IT IS RECOMMENDED TO REPLACE EVERY YEAR BECAUSE OF TYPE OF TIRE. I LIVE IN FLORIDA AND DO NOT NEED WINTER TIRES. IS THERE ANYTHING I CAN DO? I AM TEMPTED TO CONTACT EVERY TIRE DEALER AND MEDIA. *TR

WHILE ON INTERSTATE THE TIRE PRESSURE SENSOR ILLUMINATED. HUSBAND CHECKED ALL TIRES AND DISCOVERED THAT ONE OF THE VALVE STEMS WAS BROKEN. THE OUTSIDE WAS CORRODED. THE SLIGHTEST PRESSURE ON IT WAS RELEASING AIR AT A RAPID RATE. WE HAD ONLY JUST PURCHASED THE CAR A WEEK BEFORE. HOW THIS WAS NOT CAUGHT BY THE SERVICE DEPARTMENT AT THE DEALERSHIP IS BEYOND ME. THE DEALERSHIP REPLACED THE STEM, BUT WE WERE TOLD THAT THIS IS A COMMON PROBLEM. REALLY? THEN WHY AREN'T THERE ANY RECALLS ON THIS? AFTER READING THE OTHER NUMEROUS COMPLAINTS ABOUT OUR MODEL, I AM BECOMING INCREASINGLY NERVOUS OVER OUR HASTY PURCHASE. RESEARCH IS KEY IN CHOOSING A VEHICLE. *TR

NEW HEADRESTS SINCE 2010 ARE TERRIBLE. MY NECK CONSTANTLY HURTS BECAUSE I LIKE TO SIT AGAINST THE BACK OF MY SEAT, AND MY HEAD IS PUSHED FORWARD AT AN ANGLE NO MATTER HOW I TRY TO ADJUST THE HEADRESTS IN MY CX7. THESE "SAFETY" REGULATIONS ARE CAUSING ME PAIN AND PERMANENT NECK ISSUES. THESE SAFETY REGULATIONS NEED TO BE REVISED. *TR

TL* THE CONTACT OWNS A 2010 MAZDA CX-7. THE CONTACT STATED THAT AFTER THE ENGINE WAS STARTED, THERE WAS A RATTLING NOISE COMING FROM UNDER THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST TEN TIMES WHO REPLACED THE MOTOR MOUNTS, RING SEAL, CONVERTER, GASKET AND MAIN PIPE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 27,000. UPDATED 4/11/13 *CN THE CONSUMER STATED THE REMOTE KEY WOULD NOT WORK AT TIMES. UPDATED 04/18/13