NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
155 reports65,000 miles · Apr 6, 2016
Engine
TAKATA RECALL. MY COMPLAINT IS WHY THERE HAS NOT BEEN A RECALL ON THE TURBO CHARGER FOR MY VEHICLE. I WAS DRIVING MY CAR AND THE ENTIRE CABIN FILLED WITH SMOKE THAT I HAD TO PULL OFF THE ROAD. I HAD TO ROLL DOWN ALL THE WINDOWS BECAUSE THE IT WAS SO BAD AND THOUGHT THE ENGINE WAS ON FIRE. THIS IS NOT SAFE TO HAVE THIS HAPPEN…
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TAKATA RECALL. MY COMPLAINT IS WHY THERE HAS NOT BEEN A RECALL ON THE TURBO CHARGER FOR MY VEHICLE. I WAS DRIVING MY CAR AND THE ENTIRE CABIN FILLED WITH SMOKE THAT I HAD TO PULL OFF THE ROAD. I HAD TO ROLL DOWN ALL THE WINDOWS BECAUSE THE IT WAS SO BAD AND THOUGHT THE ENGINE WAS ON FIRE. THIS IS NOT SAFE TO HAVE THIS HAPPEN. I'VE GOOGLED THIS AND THERE ARE MANY COMPLAINTS ON REPLACEMENT HAPPENING TWICE. THIS SHOULD BE COVERED BECAUSE I'VE KEPT MY MAINTENANCE UP AND JUST DID OIL AND FLUIDS CHANGED AND HAVE TO HAVE IT DONE AGAIN BECAUSE THE OIL LEAKED INTO THE TURBO CHARGER. THIS IS COSTING ME $2,460.00 FOR REPAIR AND DON'T THINK I SHOULD HAVE TO PAY FOR THIS FATAL PROBLEM. I EXPECTING COVERAGE ON THIS AND WILL BE CONTACTING MY LAWYER.
NHTSA ODI #10853863
Mileage unknown · Jan 30, 2016
Exterior Lighting
DIM HEADLAMP BULBS BURN OUT REPEATEDLY . HAVE OWNED VEHICLE 5 MONTHS AND HAVE CHANGED 4 TIMES
NHTSA ODI #10823222
85,300 miles · Aug 27, 2015
Unknown Or Other
SUNROOF SHATTERED WHILE DRIVING ON THE HIGHWAY AT 60MPH AT 9:30AM WHEN I HEARD A LOUD CRASH ON THE ROOF OF MY CAR. I LOOKED IN MY REAR VIEW MIRROR AND SAW MANY PIECES OF GLASS FLYING BEHIND ME. THANKFULLY, I HAD THE SHADE DRAWN CLOSED, OTHERWISE, I WOULD HAVE BEEN COVERED IN A SHOWER OF GLASS. I MANAGED TO PULL OVER AND DID NO…
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SUNROOF SHATTERED WHILE DRIVING ON THE HIGHWAY AT 60MPH AT 9:30AM WHEN I HEARD A LOUD CRASH ON THE ROOF OF MY CAR. I LOOKED IN MY REAR VIEW MIRROR AND SAW MANY PIECES OF GLASS FLYING BEHIND ME. THANKFULLY, I HAD THE SHADE DRAWN CLOSED, OTHERWISE, I WOULD HAVE BEEN COVERED IN A SHOWER OF GLASS. I MANAGED TO PULL OVER AND DID NOT FIND ANY FOREIGN OBJECTS OR ROCKS (AND SAW NO ROCKS BOUNCING IN THE STREET PRIOR TO THIS INCIDENT). THE INSURANCE COMPANY ASKED ME WHAT HAPPENED, BUT I HAD NO EXPLANATION. IT SEEMS LIKE THE SUNROOF JUST EXPLODED.
NHTSA ODI #10759818
64,568 miles · Aug 8, 2015
StructureUnknown Or Other
SUNROOF SHATTERED - I JUST GOT ONTO I-43 VIA THE ON RAMP AND MY SUNROOF EXPLODED AND CAME DOWN ON ME LIKE A SHOWER OF GLASS. I WAS ABLE TO PULL OVER. I IMMEDIATELY LOOKED FOR ANY FOREIGN DEBRIS BUT THERE WAS NONE. I DROVE HOME AND CALLED THE CAR DEALER (HOLIDAY IN FOND DU LAC WI). THEY SAID THEY NEVER HEARD OF A SUNROOF BRE…
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SUNROOF SHATTERED - I JUST GOT ONTO I-43 VIA THE ON RAMP AND MY SUNROOF EXPLODED AND CAME DOWN ON ME LIKE A SHOWER OF GLASS. I WAS ABLE TO PULL OVER. I IMMEDIATELY LOOKED FOR ANY FOREIGN DEBRIS BUT THERE WAS NONE. I DROVE HOME AND CALLED THE CAR DEALER (HOLIDAY IN FOND DU LAC WI). THEY SAID THEY NEVER HEARD OF A SUNROOF BREAKING BECAUSE OF THE HEAT OR ANYTHING LIKE THIS AND MY EXTENDED WARRANTY WOULD NOT COVER. I HAD IT FIXED AND HEARD ABOUT THIS ON THE NEWS TWO WEEKS LATER. MY CAR IS A 2010 MAZDA CX7 IN EXCELLENT CONDITION. THE COST TO REPLACE WAS $597.08 PLUS TAX.
NHTSA ODI #10747160
83,490 miles · Apr 4, 2015
Electrical SystemExterior Lighting
THE BULBS MELTED BOTH BACK TAIL LIGHT LAMPS. A MANUFACTURING DEFECT FROM DEFECTIVE PARTS. WHICH SHOULD BE REPLACE AND REPAIR FREE OF CHARGE. *TR
NHTSA ODI #10703708
40,073 miles · Jan 8, 2015
Fuel/propulsion System
AS I WAS ROUNDING A CURVE ON AN ACCESS RAMP TO MELD INTO ONGOING TRAFFIC , THE CAR ENGINE DIED AND I WAS FORCED TO PULL TO THE SIDE AND COAST TO A STOP . I WAS FORTUNATE THAT I HAD NOT GOTTEN ON THE PW PARKWAY WHEN THE CAR DIED AS THE PARKWAY TRAFFIC WAS MOVING FAST. THE MAZDA REPAIR GARAGE TRACED THE PROBLEM TO A FUEL PUMP FAI…
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AS I WAS ROUNDING A CURVE ON AN ACCESS RAMP TO MELD INTO ONGOING TRAFFIC , THE CAR ENGINE DIED AND I WAS FORCED TO PULL TO THE SIDE AND COAST TO A STOP . I WAS FORTUNATE THAT I HAD NOT GOTTEN ON THE PW PARKWAY WHEN THE CAR DIED AS THE PARKWAY TRAFFIC WAS MOVING FAST. THE MAZDA REPAIR GARAGE TRACED THE PROBLEM TO A FUEL PUMP FAILURE. *TR
NHTSA ODI #10671170
55,000 miles · Oct 10, 2014
Electrical SystemEngineVehicle Speed Control
AFTER I HAVE COME TO A STOP THE CHECK ENGINE LIGHT AND TCS/DSC INDICATOR LIGHT ILLUMINATE. MY CAR REMAINS ON BUT WHEN I PUSH ON THE GAS THROTTLE MY CAR DOES NOT GO ANYWHERE. I HAVE TO TURN OFF MY CAR FOR A MINUTE OR SO AND THEN RESTART BEFORE I CAN DRIVE. THIS HAD HAPPEN 4 TIMES NOW (IN A 2 MONTH TIME FRAME). IT USUALLY HAPP…
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AFTER I HAVE COME TO A STOP THE CHECK ENGINE LIGHT AND TCS/DSC INDICATOR LIGHT ILLUMINATE. MY CAR REMAINS ON BUT WHEN I PUSH ON THE GAS THROTTLE MY CAR DOES NOT GO ANYWHERE. I HAVE TO TURN OFF MY CAR FOR A MINUTE OR SO AND THEN RESTART BEFORE I CAN DRIVE. THIS HAD HAPPEN 4 TIMES NOW (IN A 2 MONTH TIME FRAME). IT USUALLY HAPPENS WHEN I AM AT A STOP LIGHT AND DO NOT HAVE A WAY TO GET OFF OF THE ROAD. THE CHECK ENGINE LIGHT STAYS ON FOR A DAY OR SO AND THEN GOES AWAY. THEN IT WILL HAPPEN AGAIN. I HAVE BEEN DRIVING ON THE ROAD WHEN THIS HAS HAPPENED AND HAD TO PULL OFF QUICKLY ON THE SIDE OF THE ROAD. THIS IS VERY DANGEROUS! I HAVE AN APPOINTMENT WITH A MAZDA DEALERSHIP TO HAVE IT LOOKED AT. *TR
NHTSA ODI #10643841
52,000 miles · Sep 8, 2014
Engine
ON 8/31/14 I NOTICED A RATTLING NOISE WHEN I ACCELERATED AS WELL AS A WHINING NOISE. THE NOISE WAS INTERMITTENT AND DID NOT OCCUR ALL THE TIME, BUT WAS A DISTINCT NOISE COMING FROM UNDERNEATH THE VEHICLE. I HAD NOT HAD ANY CHECK ENGINE LIGHTS ILLUMINATED OR ANY OTHER WARNING LIGHTS. I BROUGHT MY VEHICLE INTO MY LOCAL MAZDA DEALE…
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ON 8/31/14 I NOTICED A RATTLING NOISE WHEN I ACCELERATED AS WELL AS A WHINING NOISE. THE NOISE WAS INTERMITTENT AND DID NOT OCCUR ALL THE TIME, BUT WAS A DISTINCT NOISE COMING FROM UNDERNEATH THE VEHICLE. I HAD NOT HAD ANY CHECK ENGINE LIGHTS ILLUMINATED OR ANY OTHER WARNING LIGHTS. I BROUGHT MY VEHICLE INTO MY LOCAL MAZDA DEALERSHIP AND THEY ADVISED IT WAS THE TURBO AND IN ORDER ACCESS APPROPRIATELY THEY WOULD NEED TO TEAR DOWN THE ENGINE. AFTER READING ONLINE THERE ARE NUMEROUS DOCUMENTED ISSUES WITH TURBOS, VVT TIMING CHAINS AND ENGINE ISSUES WITH MAZDA CX7. THE SHOP CALLED ME BACK 2 DAYS AFTER I DROPPED IT OFF AND SAID I WOULD NEED TO REPLACE THE TURBO & I NEED A NEW ENGINE. THEY ALSO STATED SINCE THERE WAS OIL SLUDGE PRESENT THAT I WOULD BE RESPONSIBLE FOR $9000 COSTS. I PROVIDED THE DEALERSHIP MY OIL CHANGE RECEIPTS INCLUDING THE LAST OIL CHANGE THAT WAS DONE IN JUNE. MY CAR WAS STILL WITHIN 3000 MILES AND WAS NOT DUE A OIL CHANGE, HOWEVER THE OWNERS MANUAL STIPULATES RECOMMENDED CHANGES EVERY 7000 MILES!! THE DEALERSHIP ADVISED THAT WHEN I BROUGHT IT IN NO OIL WAS IN THE DIPSTICK AND BECAUSE THERE WAS SLUDGE MAZDA IS DENYING MY POWERTRAIN WARRANTY (WHICH IS STILL ACTIVE) DUE TO NOT MAINTAINING THE VEHICLE. THIS IS ABSURD, I HAVE MAINTAINED MY VEHICLE AND MAZDA IS USING THIS AS AN EXCUSE TO NOT BE RESPONSIBLE FOR A OBVIOUS DEFECT IN THEIR VEHICLE!!! THERE ARE MANY DOCUMENTED INSTANCES ABOUT THIS SAME SCENARIO HAPPENING WITH OTHERS ALL OVER THE INTERNET, THIS ISSUE IS A RESULT OF A DEFECTIVE TURBO AND NOT DUE TO LACK OF MAINTENANCE. MAZDA EXTENDED TURBOS AND VVT TIMING CHAIN ISSUES TO 7 YEARS BECAUSE OF THIS SAME SCENARIO FOR 2007-2010 MAZDA CX7S BUT WHEN I ASKED ABOUT SSP 86 IM BEING TOLD MY VEHICLE DOES NOT QUALIFY. I WOULD LIKE TO KNOW WHY MAZDA CAN GET AWAY WITH NOT ABIDING TO THEIR WARRANTY AND REQUEST THIS BE INVESTIGATED. THANK YOU *TR
NHTSA ODI #10631440
20,080 miles · Jul 30, 2014
Electrical SystemExterior Lighting
2010 MAZDA CX7. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS PROBLEM. *SMD THE CONSUMER STATED EVER SINCE THE VEHICLE WAS PURCHASED, HE AND HIS WIFE HAVE REPLACED THE HEADLIGHTS EIGHT TIMES. ON DECEMBER 12, 2011 THE DRIVER SIDE HEAD LIGHT WENT OUT. THEN ON MARCH 8, 2012 THE PASSENGER SIDE HEADLIGHT WENT OUT. THE DEALER IN…
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2010 MAZDA CX7. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHTS PROBLEM. *SMD THE CONSUMER STATED EVER SINCE THE VEHICLE WAS PURCHASED, HE AND HIS WIFE HAVE REPLACED THE HEADLIGHTS EIGHT TIMES. ON DECEMBER 12, 2011 THE DRIVER SIDE HEAD LIGHT WENT OUT. THEN ON MARCH 8, 2012 THE PASSENGER SIDE HEADLIGHT WENT OUT. THE DEALER INFORMED THE CONSUMER IT WAS VERY COMMON AND HEADLIGHTS COULD GO OUT AT ANY TIME. ANOTHER HEADLIGHT WENT OUT AGAIN ON OCTOBER 30, 2012. THE SAME BULB WENT OUT ON NOVEMBER 10, 2012. THE CONSUMER WENT BACK TO THE DEALER, WHERE IT WAS DISCOVERED THE BULB WAS INSTALLED INCORRECTLY. ON JANUARY 7, 2013 THE OPPOSITE HEADLIGHT WENT OUT. ON JUNE 10, 2013, THE HEADLIGHT WENT OUT AGAIN. ON OCTOBER 1, 2013 THE SAME THING HAPPENED. ON JUNE 12, 214, THE HEADLIGHT WENT OUT AGAIN. THE DEALER CONTINUED TO SAY, THERE WAS NO DEFECT. *JB
NHTSA ODI #10616492
34,353 miles · Jul 20, 2014
Service Brakes
WHEN IT IS COLD OUTSIDE AND I AM BACKING OUT OR DRIVING FORWARD AND I BRAKE IT MAKES A GRINDING NOISE. I HAVE HAD MY BRAKES CHANGED AND THAT WAS NOT THE PROBLEM. IT ONLY DOES IT WHEN IT IS COLD OUT SIDE AFTER IT GETS WARMED UP IT STOPS. *TR
NHTSA ODI #10614860
Official recalls
5Oct 31, 2019
Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 1317F. Note: This recall supersedes recalls 16V356 and 17V012.
Oct 12, 2018
Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
Jan 9, 2018
Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2009 Mazda6, CX-7, and CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F.
Jun 29, 2017
Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1317F. Note: This recall supersedes recall 16V356 and all vehicles that were not remedied under that campaign are now covered by this one.
Aug 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
Consequence & remedy
Consequence: A loss of steering control can increase the risk of a crash.
Remedy: Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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