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2019 Mazda CX-5

Owner reports · Recalls · Investigations

More warning signs than most CX-5 years

Owner complaints for the 2019 Mazda CX-5 are substantially higher than the model-year median of 133.

About this comparison →
270Owner complaints

Model-year median: 133

2Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
510
2016148
2017348
2018270
2019106
2020144
202163
2022
Compare all CX-5 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Engine
131Unknown Or Other
49Electrical System
46Power Train
32Forward Collision Avoidance
16
All reported categories
Fuel/propulsion System
16Vehicle Speed Control
12Visibility/wiper
9Air Bags
7Structure
7Service Brakes
6Fuel System, Gasoline
5Engine And Engine Cooling
4Exterior Lighting
3Seats
3Steering
3Equipment
2Lane Departure
2Wheels
2Back Over Prevention
1Electronic Stability Control (esc)
1Tires
1Visibility
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 43 of 270 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 131 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

7 crash reports2 fire reports4 injury reports

Vehicle Speed Control complaints

12 reports
Clear category filter
Mileage unknown · Dec 6, 2019
Power TrainVehicle Speed ControlCrashInjury

ON MONDAY, NOVEMBER 25, 2019, AS I WAS APPROACHING MY HOME, I ACTIVATED MY GARAGE DOOR OPENER AND THE GARAGE DOOR OPENED AS I PULLED INTO MY DRIVEWAY. I STOPPED THE CAR, A 2019 MAZDA CX-5, IN THE DRIVEWAY, PLACED IT IN PARK, GOT OUT OF MY VEHICLE AND ENTERED THE GARAGE. WHILE IN THE GARAGE FOR APPROXIMATELY 2-3 MINUTES, I TURN…

Read full complaint

ON MONDAY, NOVEMBER 25, 2019, AS I WAS APPROACHING MY HOME, I ACTIVATED MY GARAGE DOOR OPENER AND THE GARAGE DOOR OPENED AS I PULLED INTO MY DRIVEWAY. I STOPPED THE CAR, A 2019 MAZDA CX-5, IN THE DRIVEWAY, PLACED IT IN PARK, GOT OUT OF MY VEHICLE AND ENTERED THE GARAGE. WHILE IN THE GARAGE FOR APPROXIMATELY 2-3 MINUTES, I TURNED AROUND TO SEE MY 2019 MAZDA CX-5 ACCELERATING TOWARD ME. THE CAR ROLLED UNTIL IT HIT THE WASHING MACHINE AND DRYER. I MANAGED TO AVOID GETTING PINNED BUT NOT BEFORE THE CAR RAN OVER MY FOOT. I MANAGED TO SQUEEZE PAST AND ENTER THE VEHICLE PLACING MY FOOT ON THE BRAKE AND PUTTING THE CAR BACK IN PARK.

NHTSA ODI #11287590

1,800 miles · Jul 7, 2019
Vehicle Speed Control

CAR ACCELERATES BY IT SELF FROM STANDING STOP.PULLING OUT OF PARKING STALL SHIFTING TO DRIVE CAR ACCELERATES TILL I PRESS BRAKE TWICE. THEN AFTER SLOWLY DRIVING OVER SPEED BUMP CAR ACCELERATED UP TO 25 TO 30 MPH TILL I PRESSED BRAKE TWICE . CAR NEW HAS 1800 MILES

NHTSA ODI #11229960

Official recalls

2

21V875000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 12, 2021

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

Consequence & remedy

Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.

19V497000 · Engine; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Jun 27, 2019

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

Consequence & remedy

Consequence: An unexpected stall increases the risk of a crash.

Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.

Additional source detail variants (2)

Engine

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

Consequence: An unexpected stall increases the risk of a crash.

Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.

Consequence: An unexpected stall increases the risk of a crash.

Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Mazda CX-5 problems

Mazda CX-5 electrical problems →