Dealership service department found a cracked cylinder head. This issue has been reported to NHTSA by Mazda. The car is being serviced and this issue was found. I’m attaching photos and also report from dealership l.
2019 Mazda CX-5
Owner reports · Recalls · Investigations
More warning signs than most CX-5 years
Owner complaints for the 2019 Mazda CX-5 are substantially higher than the model-year median of 133.
About this comparison →How this year compares
Owner complaints by model year
Compare all CX-5 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 43 of 270 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 131 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 32 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
131 reportsCracked Cylinder Head.
Timing cover oil leak. This is the same issue reported in technical bulletin #01-006/23 issued on 04/26/2023. There is oil leaking and the engine is smoking. No engine warning lights or other messages appeared. My car is a 2019 mazda CX-5 and has 31,954 miles. This problem has been confirmed by both an independent mechanic an…
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Timing cover oil leak. This is the same issue reported in technical bulletin #01-006/23 issued on 04/26/2023. There is oil leaking and the engine is smoking. No engine warning lights or other messages appeared. My car is a 2019 mazda CX-5 and has 31,954 miles. This problem has been confirmed by both an independent mechanic and the dealer service center. On 08/22/2025, I took my vehicle to dealer service for the repair. I also submitted a ticket to Mazda care for review of the case.
For the 3rd or 4th time since I have own this car I experienced a loss of acceleration when attempting to make quick acceleration while attempting to merge with traffic. Acceleration is fine around town where quick acceleration is not appropriate. But the first attempt to merge with flowing traffic the car will slowly acceler…
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For the 3rd or 4th time since I have own this car I experienced a loss of acceleration when attempting to make quick acceleration while attempting to merge with traffic. Acceleration is fine around town where quick acceleration is not appropriate. But the first attempt to merge with flowing traffic the car will slowly accelerates to about 30 mph and no more regardless as to position of accelerator pedal. On all occasion this bad behavior has this first drive of the day - going to work in the a.m. There is often a warning message indicating the safety radar is not working due to limited visibility which is a very common warning in the a.m.
I am the owner of a 2019 Mazda CX-5 (non-turbo) which experienced a cylinder head leak requiring full replacement. The repair was done by Riley Mazda of Stamford on July 28, 2023, at a personal cost of $4,074.34. Mazda has acknowledged this defect in turbocharged CX-5 models from the same year and issued a reimbursement program…
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I am the owner of a 2019 Mazda CX-5 (non-turbo) which experienced a cylinder head leak requiring full replacement. The repair was done by Riley Mazda of Stamford on July 28, 2023, at a personal cost of $4,074.34. Mazda has acknowledged this defect in turbocharged CX-5 models from the same year and issued a reimbursement program. However, Mazda has declined reimbursement for non-turbo models, even though the failure is the same, and the repair used identical part numbers and labor hours as listed in Mazda’s own TSB for the turbo reimbursement. This indicates a broader issue affecting both engine variants. Mazda’s refusal to extend reimbursement to non-turbo owners is unfair and leaves affected customers with no support for a known manufacturing flaw. I urge NHTSA to investigate this recurring engine defect in non-turbo 2019–2020 Mazda CX-5 models and encourage Mazda to offer equal reimbursement.
My vehicle has 64k miles and has had regular maintenance - oil changes, etc. it has recently developed an oil leak. I took it to the dealer today & they said the cylinder head and gasket needs to be replaced. My car has not overheating or even run warm. I understand there are 2019 CX-5S that have had a casting issue with cyl…
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My vehicle has 64k miles and has had regular maintenance - oil changes, etc. it has recently developed an oil leak. I took it to the dealer today & they said the cylinder head and gasket needs to be replaced. My car has not overheating or even run warm. I understand there are 2019 CX-5S that have had a casting issue with cylinder heads. I feel sure that’s what the issue is here yet they want almost $6k to repair my vehicle!
The contact owns a 2019 Mazda CX-5. The contact stated that while operating the vehicle, the message that the engine oil level was low was displayed. The contact stated that oil was added to the engine; however, the next day the message reoccurred. The contact stated that later while the vehicle was parked, the contact discovere…
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The contact owns a 2019 Mazda CX-5. The contact stated that while operating the vehicle, the message that the engine oil level was low was displayed. The contact stated that oil was added to the engine; however, the next day the message reoccurred. The contact stated that later while the vehicle was parked, the contact discovered an oil leak underneath the vehicle. The vehicle was driven to the local mechanic who confirmed oil leaking from the engine, but the cause of the oil leak was not yet determined. The local dealer was contacted, and a service appointment was scheduled. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was not contacted about the failure. The failure mileage was 96,600.
Just got diagnosed with cracked cylinder head. After looking on social media, it appears this is a thing for the model years 2018 and 2019. Bad casting? Anyway I believe this should be a voluntary recall to correct such a flawed engine. I bought this new from a Mazda dealership and kept it up to date with service only through th…
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Just got diagnosed with cracked cylinder head. After looking on social media, it appears this is a thing for the model years 2018 and 2019. Bad casting? Anyway I believe this should be a voluntary recall to correct such a flawed engine. I bought this new from a Mazda dealership and kept it up to date with service only through the dealer. The 60 month/60,000 mile drive train warranty ran out last July. However I only have 50,000 miles on the car...babied.
At 30,000 miles car began leaking oil severely and was told that the engine block was cracked and needed to be replaced. There are numerous complaints of this same issue online happening just after the warranty has expired. The cost of repair is $6000.
Unknown. Ticking noise on engine.
Official recalls
221V875000 · Fuel System, Gasoline:delivery:fuel Pump
Nov 12, 2021
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Consequence & remedy
Consequence: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
19V497000 · Engine; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Jun 27, 2019
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence & remedy
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Additional source detail variants (2)
Engine
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
Consequence: An unexpected stall increases the risk of a crash.
Remedy: Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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