2017 Mazda CX-5

CODES APPEAR ON THE DASHBOARD SHOWING BRAKE DYSFUNCTION, SMART BRAKE SYSTEM DISABLED, MASTER ERRORS, AND MULTIPLE OTHER ERROR MESSAGES. NAVIGATION TURNS ON BY ITSELF AND FLASHES AND MOVES OR CHANGES LOCATIONS. THE VEHICLE WILL BRAKE BY ITSELF WHILE DRIVING ON THE FREEWAY WHEN NOTHING ELSE IS AROUND NEAR ME (AT THE TIME) AND WILL DRIVE TO THE SIDE AT LIGHTS WHEN OTHER CARS ARE THERE.

WHILE I WAS DRIVING DOWN THE ROAD AT APPROXIMAELY 40 - 50 MPH MY 2017 MAZDA CX5 SUNROOF EXPLODED. I WAS NOT NEAR AN OVERPASS NOR WHERE THERE ANY VEHICLES AROUND ME. AFTER THE EXPLOSION, I CHECK TO MAKE SURE IT WAS NOT MY TIRES, NEXT I CHECKED M WINDOWS AND PULLED ON THE SHOULDER OF THE ROAD. I EXITED THE VEHICLE AND WALKED AROUND CHECKING TO SEE IF ANYTHING WAS BROKEN. WHEN I LOOKED ON MY ROOF, I SAW THE SUNROOF HAD EXPLODED. THANKFULLY, I HAD MY SUNROOF VISOR CLOSED. SINCE MY SUV WAS UNDER 2 YEARS OLD I IMMEDIATELY CALLED THE CAR DEALERSHIP AND WAS TOLD TO COME IN. OF COURSE WHEN I GOT THERE THEY SAID THEIR SERVICE DEPARTMENT WAS CLOSED AND THEY DID NOT HAVE ANY LOANERS SIGNED IN. I WAS ADVISED THAT WINDOWS ARE NOT COVERED UNDER WARRANTIES AND SHOULD CALL SAFELITE (THAT IS AN ENTIRELY DIFFERENT STORY). AFTER I MANAGED TO PUSH DOWN THE BROKEN GLASS SO IT WOULD NOT FLY ONTO ANOTHER VEHICLE AS I DROVE I HEARD THE SHATTERED GLASS SLIDING ACROSSED MY ROOF AND DOWN THE METAL SIDES. IT WAS NOT A GOOD EXPERIENCE. THE DEALER SAID THERE WERE NO RECALLS AND THAT SOMETIMES THESE THINGS HAPPEN AND NOBODY REALLY KNOWS WHY.

ABOUT 6 MONTHS AGO HAD A SENSOR REPLACED THAT AFFECTED ALL THE BRAKING SYSTEMS. ALL INDICATORS HAD COME ON MY DASHBOARD (ABS, EMERGENCY PARKJNG BRAKE ETC...). THAT SEEMED TO FIX THE ISSUE. FORWARD 6 MONTHS AND SAME ISSUE ALL LIGHTS ON DASHBOARD FOR BAKING SYSTEMS ARE LIT UP. EXCEPT THIS TIME IT US AFFECTING THE ACCELERATION WHEN LIGHTS FIRST COME ON. WAS AT AN INTERSECTION WHEN THE LIGHTS START TO BLINK ON THE DASHBOARD. THE INTERSECTION LIGHT TURNED GREEN I PRESSED ON THE GAS AND THE CAR CHUGGED ALONG FOR ABOUT 30 SECONDS. I TURNED ON MY HAZARDS AND WENT TO PULL OFF TO THE SIDE WHEN THE DASHBOARD LIGHT WENT TO STEADY AND I COULD ACCELERATE. THIS ALL HAPPENED AFTER THE SERVICE TEAM AT THE DEALERSHIP LOOKED AF IT AND "FIXED" WHAT WAS WRONG AT A COST OF OVER 200 TO ME. NOW THEY ARE SAYING SOME HARNESS OR SOMETHING IN THE REAR NEEDS TO BE REPLACED.

I WAS DRIVING AT 60MPH ON AN OPEN HIGHWAY, NO ONE IN FRONT, BACK OR TO THE SIDE OF ME WHEN SUDDENLY I HEARD AN EXPLOSION SOUND AND AND THE SUNROOF GLASS BEGAN TO POUR ON MY COUSIN, HIS WIFE AND ME. I PULLED OVER TO INSPECT THE OUTSIDE OF THE CAR. IT WAS OBVIOUS BY THE WAY THAT THE GLASS WAS BLOWN OUTWARD THAT THE GLASS EXPLODED AND WAS NOT "CAUSED BY A ROCK" (THE DEALER INSISTED IT WAS CAUSED FROM A PEBBLE)

I WAS DRIVING DOWN THE HIGHWAY ABOUT 70MPH ON A SUNNY DAY ABOUT 71F WITH MY SUNSHADE OPEN, NO CARS NEARBY. ALL OF A SUDDEN I HEARD THIS LOUD POP, EXPLOSION LIKE, MY SUNROOF HAD SHATTERED! GLASS WENT EVERYWHERE ON ME, PASSENGER SEAT, BACKSEAT. I DUCKED, FORTUNATELY THERE WERE NO CARS AROUND ME THAT COULD'VE LED TO A WRECK. I CLOSED MY SUN SHADE AND DROVE STRAIGHT TO THE NEAREST DEALERSHIP. THE EXPLOSION WAS SO LOUD IT CAUSED ME EAR PAIN THAT LATER PROGRESSED TO MASSIVE HEADACHE.

THE VEHICLE GAVE THREE BEEPS AND THE BREAK EMERGENCY LIGHT INDICATOR CAME ON. THE CAR DOESN'T EVEN HAVE 11,000 MILES ON IT YET AND IT IS A BRAND NEW 2017. LUCKILY I WAS JUST LEAVING THE HOUSE TO GO SHOPPING AND DID NOT GET ONTO A MAJOR THOROUGHFARE YET. THE MANUAL INDICATES THAT I SHOULD NOT DRIVE ANYWHERE BECAUSE THE BRAKES CAN FAIL AT ANY MOMENT AND TO IMMEDIATELY CONTACT THE DEALER, BUT IT'S A SUNDAY SO I CAN'T DO THAT. THE BRAKE PEDAL SOUNDS LIKE AIR IS COMING OUT OF IT WHEN I PRESS IT DOWN AND IT HAS A LOT OF GIVE.

THE BACK UP CAMERA FAILS TO OPERATE AT TIMES FOR A DAY OR HALF A DAY. SOMETIMES IT APPEARS BLACK AND OTHER IT JUST SHOWS THE VOLUME WITH AN X OVER IT, BUT NO PICTURE OF THE REAR. I HAVE CHECKED EACH TIME AND THERE IS NOTHING BLOCKING THE CAMERA IN THE REAR. THE FIRST TIME IT OCCURRED THERE WAS JUST A FEW THOUSAND MILES, THEN AGAIN ABOUT 5,000 AND THEN AGAIN AT 9465 MILES. I WAS IN PARK WITH FOOT ON THE BRAKE AND IN REVERSE. NO IMAGE APPEARED AND THEN WHEN BACKING UP IN MOTION IT DID NOT WORK EITHER. IT HAS HAPPENED OVER 3 TIMES IN THE FIRST 10 MONTHS OF OWNING THE VEHICLE AND THE DEALER WILL NOT FIX IT BECAUSE THEY CANNOT REPRODUCE IT. IT IS INTERMITTENT. THE CAR HAD A SIMILAR PROBLEM WITH THE FRONT CAMERA WHICH WAS FINALLY REPLACED AFTER 7 MONTHS AFTER MY MANY TRIPS TO DEALERS. IT WAS REPORTED TO YOU ALSO.