2017 Mazda CX-5

THERE IS A DEFECT IN THE RED SOUL CRYSTAL METALLIC PAINT. THE PAINT ON MY CAR IS CHIPPING OFF DOWN TO THE METAL. THE MARKS ARE ALL OVER MY CAR AND I HAVE OWNED THIS CAR LESS THAN 2 MONTHS. IF YOU BARELY TOUCH IT ON SOMETHING THE PAINT CHIPS OFF AND MAZDA IS CLAIMING THERE IS NOTHING WRONG AND IT IS JUST FROM ROAD DEBRIS. MY CAR HAS METAL EXPOSED ALL OVER THE CAR WHICH MEANS IT WILL RUST. MAZDA SAID I NEED TO TAKE IT TO A BODY SHOP AND TAKE CAR OF IT ON MY OWN. THEY CHANGER $595 FOR THIS COLOR AND THEN WANT ME TO PAY EVEN MORE TO HAVE A FULL BODY REPAINT AND TO GET THE PROPER PROTECTION FOR IT. I SHOULD HAVE TO DO THAT FOR A BRAND NEW CAR. THERE IS ONLY ONE TIME I KNOW EXACTLY WHEN/ WHERE IT CAME FROM. THERE IS A SCRATCH ON MY PASSENGER DOOR THAT HAPPENED WHEN I WAS OPENING MY DOOR IN A GARAGE. IT BARELY TOUCHED SOMETHING AND IT IS IS SCRATCHED ALL THE WAY DOWN TO THE METAL.

TL* THE CONTACT OWNS A 2017 MAZDA CX-5. WHILE DRIVING APPROXIMATELY 5 MPH IN BUMPER-TO-BUMPER TRAFFIC, THE SEAT HEATER BECAME VERY HOT. IN AN ATTEMPT TO TURN DOWN THE SEAT HEATER, WHERE THE SWITCH BUTTON WAS "EXACTLY AN INCH" FROM THE IGNITION SWITCH, THE CONTACT UNINTENTIONALLY HIT THE IGNITION SWITCH BUTTON AND CAUSED THE VEHICLE TO SHUT OFF IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO IMMEDIATELY RESTART THE VEHICLE. THE CONTACT CALLED THE CALIFORNIA HIGHWAY PATROL. THE VEHICLE RESTATED 15 MINUTES BEFORE THE HIGHWAY PATROL ARRIVED AT THE SCENE. THE VEHICLE WAS TOWED TO FREMONT MAZDA LOCATED IN THE FREMONT AUTO MALL (39800 BALENTINE DR, NEWARK, CA 94560) WHERE IT WAS DIAGNOSED THAT THE SEAT HEATER SWITCH WAS TOO CLOSE TO THE IGNITION SWITCH. THE TECHNICIAN STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 3,300.