2017 Mazda CX-5

Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple Mazda vehicle years. Took to Delker Auto repairs. Is electrical problem. Stated that so far nothing wrong with components. Will have to hunt for. Mazda has known electrical issues. In addition, your file upload will not let me upload picture even though it's in correct format. I can send separately.

My Mazda has a feature called SBS (Smart Brake Support). It is touted as a safety feature, as it will brake the car when it approaches an object without driver braking. It can be disabled by the driver via the navigation panel; however, it automatically engages again upon engine start up. On a few occasions, when approaching a vehicle, I have braked and release, upon seeing the vehicle ahead begin to move. On such occasions, my Mazda's SBS activated, screeching my car to a near stop, scaring me and the vehicle behind me nearly rear-ended me. This action scared me, which affects my ability to control the situation and conduct appropriate action. I have contacted Mazda to ask for a permanent deactivation of this dangerous feature. They have been unable/unwilling to assist. They have concern that if a different driver should drive my vehicle, it would be problematic. I explained that this is my vehicle and I fear their SBS feature will cause me to be rear-ended and seriously injured. I have requested that the Mazda Customer Service rep submit a safety complaint on this issue. An Internet search finds that there are other customers with the same safety concern on Mazda's SBS feature. It is time that this be addressed.

The Mazda SCBS (Smart City Brake Support) system malfunctioned in my vehicle. This system can inadvertently apply the brake if the system malfunction. It was told to me by the dealership that it was a known issue with the CX5s around this model year and I really think it should be a recall. Not having this safety-critical system working properly because of a manufacturer defect isn't a great thing to put on the traveling public. Not having this system could cause people to become complacent expecting the system to work properly and stop them from rear-ending another vehicle. The warning light randomly came on one day, and would also come on from time to time which the manufacturer states as "normal". I had the system inspected by Mazda and they told me "This is a common issue that we have seen frequently." I had to pay out of pocket $800 to get this safety-critical system repaired that really should be covered by the manufacturer due to a malfunction in their system.

The Adaptive Cruise Control system (collectively including the Lane Departure Warning, Forward Collision Warning, Smart city brake support etc.) on this SUV stops working abruptly and randomly while the car is in operation on the road. This is a major safety concern as it can crash into a leading vehicle in absence of adaptive cruise capabilities. The system generally resets or starts working again after a 5-10 minutes, but there is no rhyme or reason why it stopped working or when it would start again. It has happened in cloudy, harsh cold weather, and also on a bright, warm sunny day. This makes the ACC unreliable. The dealer could not reproduce the malfunction, as generally the car is stationary in the workshop or isn’t driven for a long enough time while testing.